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Star struck: Are we becoming too hooked on online reviews?
Star struck: Are we becoming too hooked on online reviews?

Sydney Morning Herald

time28-05-2025

  • Entertainment
  • Sydney Morning Herald

Star struck: Are we becoming too hooked on online reviews?

After bingeing the last two episodes of The Pitt and The Last of Us finale on Monday night, I decided to give my adrenal system one final shake by watching the trailer for the new season of The Bear. Somehow I'd managed to forget the season three cliffhanger. The episode ends with Carmy receiving a Google notification. The review of his new restaurant is in, and based on the snippets of text showing words like 'brilliant', 'sloppy', 'excellent', 'confusing' and 'disappointing', it's not all good. How much attention do you pay to reviews? I read reviews. Not religiously, but certainly when I'm visiting a different city or trying a new venue. I want a sense of where I should go or stay, and an even greater sense of where I should avoid. Loading When I recently found myself (rather insanely) questioning a 4.8-star review, I realised this compulsion to be guided by the opinion of others had gotten out of hand. The amount of choice and information we have access to is a luxury, one that many frenetic review readers probably take for granted. Spare a thought for the business owner who's just been savaged by a one-star review and watched their Google rating drop because a dish didn't agree with one guy's palate. Sarah Baldwin, the chef-owner of Fortitude Valley fine-dining restaurant Joy, understands the delicate nature of modern review culture – and the pitfalls of public feedback. In the six years since opening her 10-seat restaurant in Bakery Lane, she says negative reviews have been infrequent. But even one can sting.

Star struck: Are we becoming too hooked on online reviews?
Star struck: Are we becoming too hooked on online reviews?

The Age

time28-05-2025

  • Entertainment
  • The Age

Star struck: Are we becoming too hooked on online reviews?

After bingeing the last two episodes of The Pitt and The Last of Us finale on Monday night, I decided to give my adrenal system one final shake by watching the trailer for the new season of The Bear. Somehow I'd managed to forget the season three cliffhanger. The episode ends with Carmy receiving a Google notification. The review of his new restaurant is in, and based on the snippets of text showing words like 'brilliant', 'sloppy', 'excellent', 'confusing' and 'disappointing', it's not all good. How much attention do you pay to reviews? I read reviews. Not religiously, but certainly when I'm visiting a different city or trying a new venue. I want a sense of where I should go or stay, and an even greater sense of where I should avoid. Loading When I recently found myself (rather insanely) questioning a 4.8-star review, I realised this compulsion to be guided by the opinion of others had gotten out of hand. The amount of choice and information we have access to is a luxury, one that many frenetic review readers probably take for granted. Spare a thought for the business owner who's just been savaged by a one-star review and watched their Google rating drop because a dish didn't agree with one guy's palate. Sarah Baldwin, the chef-owner of Fortitude Valley fine-dining restaurant Joy, understands the delicate nature of modern review culture – and the pitfalls of public feedback. In the six years since opening her 10-seat restaurant in Bakery Lane, she says negative reviews have been infrequent. But even one can sting.

Kingsland Drinks Group names new managing director
Kingsland Drinks Group names new managing director

Yahoo

time24-02-2025

  • Business
  • Yahoo

Kingsland Drinks Group names new managing director

UK wine and spirits maker Kingsland Drinks Group has appointed Sarah Baldwin as its new managing director. She will take on the role at the Manchester-based company in April, succeeding Ed Baker, who left the business in November. He announced his plans to depart in July, citing an exit from the drinks industry altogether. Baldwin joins Kingsland Drinks from the Midlands juices manufacturer Purity Soft Drinks, where she served as CEO for more than six years. She brings extensive experience in the FMCG sector, having held leadership roles at Gü Puds as managing director, Arla Foods as UK marketing vice-president and Asda as category director. She is also a board member and executive council member of the British Soft Drinks Association. Kingsland Drinks Group chairman Andy Sagar said in a statement: 'Sarah's extensive experience in drinks and the wider FMCG industry will play a considerable role in the coming years as we continue to build our position as a competitive full-service drinks company. Sagar added that Baldwin's 'expertise and vision will continue to drive our company forward and help us deliver our long-term company vision - to build a better drinks industry and society.' Commenting on the new role, Baldwin said she is joining 'a talented and well-developed team in a unique business at an exciting time'. Baldwin added that she looks forward to 'the opportunity to embark on this new chapter at Kingsland Drinks Group and be part of how the firm grows in the long term.' Kingsland Drinks is a privately owned drinks producer and contract packer, bottler and distributor. The group's own brands include Mix Up RTD cocktails, Pod Pea Vodka and Spanish wine brand Campaneo. In the statement, Kingsland Drinks said it had recently 'upweighted' its focus on spirits, as well as low- and no-alcohol beverages, adding that it had increased its packaging capabilities, adding new bottling, carbonation, canning, and bag-in-box lines. It also reinstated its onsite winery and expanded its product development capacity with a new laboratory. Since transitioning to an employee-owned model in 2021, Kingsland Drinks focuses on offering a complete category solution for the drinks supply chain. The company works with retailers and brands to develop wine and spirits products, supported by its in-house product development team and flavour laboratory. The company's 18-acre facility in Irlam, Greater Manchester, employs more than 400 people and provides bottling, distribution, and product development services for major international brands, retailers, and emerging drinks companies. "Kingsland Drinks Group names new managing director" was originally created and published by Just Drinks, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

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