Latest news with #SarahSingh
The National
19-05-2025
- Business
- The National
Edinburgh Trams unveils new contactless payment system
Customers will need to tap their device onto the existing platform validators when they begin their journey, then tap off on the platform after they have disembarked the tram, with the new system charging them the cheapest fare based on the number of journeys made. The payment system will also be integrated with Lothian Bus Services' existing TapTapCap system, providing commuters a 'seamless' journey across the capital as it caps bus and tram travel across the city at the day ticket rate. READ MORE: NC500 residents slam campervan tourists for dumping 'poo' at beauty spot Weekly travel will also be capped at the weekly rate, so customers are able to travel as much as they would like within the City Zone and only pay the weekly cap fare. Sarah Singh, head of service delivery, said: 'The delivery of this project reflects months of hard work from colleagues across the business and Lothian Buses, to fully integrate ToTo into their existing system, and we're pleased to be offering our best-ever service to customers across Edinburgh.' Transport convener for Edinburgh Council, councillor Stephen Jenkinson, added that the launch of the system marked a 'significant milestone' for Edinburgh's public transport network. 'This will allow residents and visitors to travel more efficiently and at the best value with ticket prices automatically capped at the cheapest daily and weekly rate,' he said. He added: 'Our excellent public transport services is the most inclusive form of travel; it provides an alternative to car use especially for people on lower incomes or with mobility issues.' 'Our integrated public transport system is something we're very proud of here in Edinburgh – compared with similar sized cities we are an example to be celebrated and followed.'
STV News
19-05-2025
- Business
- STV News
Edinburgh Trams launch ‘tap on, tap off' contactless payment system
Passengers travelling on Edinburgh Trams will now be able to 'tap on' and 'tap off' when using the public transport system. From Monday, customers will be able to tap their contactless card or device when using the capital's tram network. Customers will need to tap their device onto the existing Platform Validators when they begin their journey, then tap off on the platform after they have disembarked the tram. The tram operator says the new system calculates the cheapest fare based on the number of journeys made then charges the card in the early hours of the next morning. The system works alongside Lothian Buses' existing TapTapCap system to cap bus and tram travel across the city at the day ticket rate. Additionally, weekly travel will also be capped at the weekly rate, so customers can travel as much as they like within the City Zone, and only pay the weekly cap fare. To benefit from the caps, the tram operator said the same card or device should be used every time customers tap on and tap off to avoid journeys mistakenly being registered as incomplete. Sarah Singh, head of service delivery, said they were 'delighted' to share the launch date of the new payment system. She said: 'The delivery of this project reflects months of hard work from colleagues across the business and Lothian Buses, to fully integrate ToTo into their existing system, and we're pleased to be offering our best-ever service to customers across Edinburgh.' Transport convener for Edinburgh Council, councillor Stephen Jenkinson, said the ingregration of the system marked a 'significant milestone' for the city's public transport network. 'This will allow residents and visitors to travel more efficiently and at the best value with ticket prices automatically capped at the cheapest daily and weekly rate,' he said. He added: 'Our excellent public transport services is the most inclusive form of travel; it provides an alternative to car use especially for people on lower incomes or with mobility issues.' 'Our integrated public transport system is something we're very proud of here in Edinburgh – compared with similar sized cities we are an example to be celebrated and followed.' He continued: 'Low carbon travel is also a key element of our wider climate ambitions and I'm sure this development will encourage greater use.' Get all the latest news from around the country Follow STV News Scan the QR code on your mobile device for all the latest news from around the country
Scottish Sun
06-05-2025
- Business
- Scottish Sun
Exact date major Scottish city to launch London-style transport system with capped daily fares
The technology calculates the cheapest fare based on the number of journeys Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) A MAJOR Scottish city is set to launch a London-style transport system within weeks. Edinburgh City Council announced its new "tap on, tap off" initiative will go live later this month on the capital's tram network following months of testing. Sign up for Scottish Sun newsletter Sign up 1 The "tap on, tap off" initiative will go live later this month Credit: Alamy The integrated fares system will allow punters to tap their contactless card or device onto 'platform validators' to begin their journey. Customers will then tap off using the same technique once they reach their destination. The technology, called "ToTo", calculates the cheapest fare based on the number of journeys made and debits the card in the early hours of the following morning. Weekly travel will also be capped at the seven-day rate, so you can travel as much as you like within the 'city zone' and only pay the weekly cap fare. The system will go live on Monday, May 19. In order to benefit from caps, exactly the same card or device must be used every time you tap on and tap off. This ensures that all journeys are assigned to the correct customer and prevents journeys from mistakenly being registered as incomplete. Sarah Singh, head of service delivery at Edinburgh Trams, said: "We are delighted to be able to share the launch date for this new payment system. "The delivery of this project reflects months of hard work from colleagues across the business and Lothian Buses, to fully integrate ToTo into their existing system, and we're pleased to be offering our best-ever service to customers across Edinburgh." Customers who benefit from existing concession cards should continue to use these as before and aren't required to tap off to end their journey. Edinburgh to launch London-Style Tap-and-Go Public Transport Each contactless card or device can only be used for one standard adult fare. Customers travelling in groups or with children should still use the ticket vending machines on platforms, the et app or the Bus & Tram App to pre-purchase their tickets. Councillor Stephen Jenkinson, transport convener for Edinburgh Council, said: "Integrating this new ToTo system across both Edinburgh Trams and Lothian Buses is a significant milestone for our public transport network and I'm excited that we're only a couple weeks away from launch. "This will allow residents and visitors to travel more efficiently and at the best value with ticket prices automatically capped at the cheapest daily and weekly rate. "Our excellent public transport services is the most inclusive form of travel; it provides an alternative to car use especially for people on lower incomes or with mobility issues. "Our integrated public transport system is something we're very proud of here in Edinburgh - compared with similar sized cities we are an example to be celebrated and followed. "Low carbon travel is also a key element of our wider climate ambitions and I'm sure this development will encourage greater use."
Edinburgh Reporter
05-05-2025
- Business
- Edinburgh Reporter
TOTO is GO – Tap on Tap off on trams will be in effect in two weeks' time
The new tap on tap off service on Edinburgh Trams will begin in two weeks' time on 19 May. The Flowbird system has now been tested alongside Lothian Buses to ensure it works properly. Customers will be able to tap on with a contactless device or card using the Platform Validators – the machines at each tram stop. The difference is that the passenger must tap on and then tap off at the end of the journey. The system has a daily capped rate whether the passenger uses a bus or a tram for their journey. The only requirement is that the same card is used on the day to ensure that the cap comes into effect. In addition the card or device must only be used for an adult fare. If travelling with children then the tickets must be bought from a vending machine on the platform or using the Bus & Tram app. In the same way as the contactless payments already accepted in the city by Lothian Buses, the new system calculates the cheapest fare based on the number of journeys made and then debits the card that the passenger used in the early hours of the following morning. All concession card holders can continue to use them as before. Sarah Singh, Head of Service Delivery, said: 'We are delighted to be able to share the launch date for this new payment system, two weeks from today. 'The delivery of this project reflects months of hard work from colleagues across the business and Lothian Buses.' Transport Convener for Edinburgh Council, Councillor Stephen Jenkinson, said, 'Integrating this new ToTo system across both Edinburgh Trams and Lothian Buses is a significant milestone for our public transport network and I'm excited that we're only a couple weeks away from launch. This will allow residents and visitors to travel more efficiently and at the best value with ticket prices automatically capped at the cheapest daily and weekly rate. 'Our excellent public transport services is the most inclusive form of travel; it provides an alternative to car use especially for people on lower incomes or with mobility issues. Our integrated public transport system is something we're very proud of here in Edinburgh – compared with similar sized cities we are an example to be celebrated and followed. Low carbon travel is also a key element of our wider climate ambitions and I'm sure this development will encourage greater use. 'I'd like to thank colleagues at both organisations for their efforts, and as a regular user of both bus and tram, I look forward to testing out the new system myself. I'm proud of the Council's influence in delivering this key step through its ownership status of the operating companies and via direct investment. We're committed to keeping Edinburgh moving and delivering the best possible public transport services for all.' Further information and FAQs about contactless payment can be found on a dedicated page on the Edinburgh Trams website, here. Like this: Like Related
Scotsman
05-05-2025
- Scotsman
Edinburgh trams: How does the Tap on, Tap off system work? When does it go live?
The 'tap on, tap off' system going live on Edinburgh's trams will work in conjunction with Lothian Buses Sign up for the latest news and analysis about Scottish transport Sign up Thank you for signing up! Did you know with a Digital Subscription to The Scotsman, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, loyalty rewards and much more. Learn More Sorry, there seem to be some issues. Please try again later. Submitting... Dubbed 'ToTo', the payment's official launch date has been confirmed for a fortnight's time, on Monday, May 19. A tram on Princes Street in Edinburgh | PA Here is how the ToTo system will work. Advertisement Hide Ad Advertisement Hide Ad How will tap on, tap off work for Edinburgh trams? Under the system, customers can pay for travel by tapping their contactless card or relevant device onto 'platform validators' to start their journey. The person then taps off using the same technique after getting off the tram when they have finished their trip. Like the contactless payments already accepted in the city by Lothian Buses, the new system calculates the cheapest fare based on the number of journeys made and then debits the card in the early hours of the following morning. Advertisement Hide Ad Advertisement Hide Ad There is also a weekly cap based on the number of trips taken over a seven-day, Monday to Sunday, period. Why do I tap off after getting off the tram? Unlike buses, when using the tram, customers will need to 'tap off' using the platform validator when they reach their destination. This is because the network is split into two fare zones. One of Edinburgh's trams. Picture: Lisa Ferguson This makes sure they will only pay for travel on sections of the tramway they have actually used. Can I pay for more than one fare on a single contactless card? No - each contactless card or device can only be used for one standard adult fare. Advertisement Hide Ad Advertisement Hide Ad If customers travelling in groups or with children, they will should need to use the ticket vending machines on tram platforms, or pre-purchase tickets on the app. Does the system also work for Lothian Buses travel? In short, yes. The ToTo payment method will work in conjunction with Lothian Buses' existing TapTapCap system, allowing integrated travel across Edinburgh. This means bus and tram travel across the city will be capped at the day ticket rate. What has been said about the 'tap on, tap off' system? ToTo is the first system of its kind in Scotland and has been developed in collaboration with payment provider Flowbird. Advertisement Hide Ad Advertisement Hide Ad Sarah Singh, head of service delivery, said: 'We are delighted to be able to share the launch date for this new payment system, two weeks from today. 'The delivery of this project reflects months of hard work from colleagues across the business and Lothian Buses, to fully integrate ToTo into their existing system, and we're pleased to be offering our best-ever service to customers across Edinburgh.' Councillor Stephen Jenkinson, transport convener for Edinburgh Council, said: 'Integrating this new TOTO system across both Edinburgh Trams and Lothian Buses is a significant milestone for our public transport network and I'm excited that we're only a couple weeks away from launch. This will allow residents and visitors to travel more efficiently and at the best value with ticket prices automatically capped at the cheapest daily and weekly rate. 'Our excellent public transport services is the most inclusive form of travel; it provides an alternative to car use especially for people on lower incomes or with mobility issues. Our integrated public transport system is something we're very proud of here in Edinburgh - compared with similar-sized cities, we are an example to be celebrated and followed.
