Latest news with #ServiceLevelAgreement
Business Wire
3 days ago
- Business
- Business Wire
EDOTCO and Sitetracker Partner to Digitally Transform Field Operations Across Asia
KUALA LUMPUR, Malaysia & MONTCLAIR, N.J.--(BUSINESS WIRE)--EDOTCO Group ('EDOTCO'), one of Asia's leading digital connectivity infrastructure companies, and Sitetracker, the global leader in full asset lifecycle management, today announced a strategic partnership to accelerate the digital transformation of EDOTCO's field operations across its regional footprint. "Our partnership with Sitetracker will enable us to standardize and modernize our field operations across the region." - Adlan Tajudin, Group Chief Executive Officer of EDOTCO This collaboration marks a major milestone in Asia's telecommunications infrastructure sector, with EDOTCO set to deploy Sitetracker's newly expanded Operations & Maintenance (O&M) platform across more than 55,000 towers in nine Asian markets - setting a new industry benchmark for operational scalability, efficiency and innovation. 'At EDOTCO, we are committed to building intelligent and resilient infrastructure that supports the future of digital connectivity,' said Adlan Tajudin, Group Chief Executive Officer of EDOTCO. 'Our partnership with Sitetracker will enable us to standardize and modernize our field operations across the region — empowering our teams with the tools to deliver greater service levels, operational agility, and data-driven decision-making at scale.' The Sitetracker platform will support EDOTCO in harmonizing field workflows, driving predictive maintenance, and unlocking operational visibility across its extensive tower infrastructure; transforming how preventive and corrective tasks are planned, executed, and tracked. Rewriting the Playbook for Field Operations and Maintenance EDOTCO's forward-looking strategy centers on developing a future-ready operations model that can respond to evolving digital demands across South and Southeast Asia. The deployment of the Sitetracker platform will empower EDOTCO to reduce complexity, eliminate manual interventions, and scale best-in-class O&M practices across diverse environments. Through this strategic alliance, EDOTCO will: Automate preventive and corrective maintenance - identifying potential issues early to ensure network reliability and reduce downtime; Streamline fleet and site asset audit workflows - eliminating process errors and facilitating more accurate inventory management and compliance; Enable secure, geo-tracked site check-in - enhancing workforce safety and accountability; Monitor Service Level Agreement (SLA) performance in real-time - improving service delivery and response; Integrate seamlessly with critical systems - eliminating data silos and aligning teams through a centralized, intelligent platform. 'EDOTCO's commitment to intelligent infrastructure management makes them an ideal partner,' said Giuseppe Incitti, CEO of Sitetracker. 'Their vision aligns perfectly with our mission to deliver best-in-class, end-to-end asset lifecycle management that empowers the world's most essential infrastructure.' Setting the Standard for a Digital-First Future With the roll-out of Sitetracker, EDOTCO will be among the first TowerCos in Asia to deploy a fully integrated, mobile O&M platform at this scale – further strengthening its commitment to innovation, sustainability, and operational resilience across the digital infrastructure value chain. This partnership represents a shared commitment by both companies to future-proof infrastructure management, streamline field execution, and enhance the quality of digital services across fast-growing markets in Southeast and South Asia. About Sitetracker Sitetracker empowers owners, operators, contractors, and other stakeholders to streamline and optimize the end-to-end asset lifecycle of critical infrastructure. As the leading global complete Asset Lifecycle Management platform, Sitetracker helps innovative companies like Vodafone, Ericsson, ENGIE, Telefonica, Cypress Creek Renewables, Cox, Iberdrola, EVgo, Vantage Towers, Southern Company, Zayo, Tilson, Nextera, EDOTCO, Axione, and TEP efficiently plan, build, operate, and maintain millions of projects, sites, and assets. Sitetracker delivers operational excellence and creates full transparency across industries such as digital infrastructure, renewables, EV charging, utilities, and real estate by driving safe, efficient teams, ensuring healthy projects, and enabling organizations to manage scale, growth, and complexity. Trusted by hundreds of industry leaders, Sitetracker advances a more connected and sustainable future across the world. Manage What's Critical, with Sitetracker. About EDOTCO Group Established in 2012, EDOTCO Group is the leading digital connectivity infrastructure services company in Asia, providing end-to-end integrated solutions in the tower services sector. Its mission is to help nations across Asia advance their connectivity infrastructure with leading-edge solutions and achieve equitable connectivity. With a portfolio of over 58,000 towers across nine countries, the company is present in Malaysia, Bangladesh, Philippines, Indonesia, Cambodia, Pakistan, Myanmar, Sri Lanka, and Laos - fulfilling connectivity demands innovatively and sustainably to help its customers and partners accelerate sustainable growth. EDOTCO prioritises prudent portfolio expansion for organic and inorganic opportunities that carry the right scale, economics, and returns for its shareholders. EDOTCO Group was named Asia Pacific Telecoms Tower Company of the Year for six consecutive years by Frost & Sullivan and was recognised as one of three ASEAN Unicorns based in Malaysia. For more information, visit
Yahoo
3 days ago
- Business
- Yahoo
EDOTCO and Sitetracker Partner to Digitally Transform Field Operations Across Asia
KUALA LUMPUR, Malaysia & MONTCLAIR, N.J., May 29, 2025--(BUSINESS WIRE)--EDOTCO Group ("EDOTCO"), one of Asia's leading digital connectivity infrastructure companies, and Sitetracker, the global leader in full asset lifecycle management, today announced a strategic partnership to accelerate the digital transformation of EDOTCO's field operations across its regional footprint. This collaboration marks a major milestone in Asia's telecommunications infrastructure sector, with EDOTCO set to deploy Sitetracker's newly expanded Operations & Maintenance (O&M) platform across more than 55,000 towers in nine Asian markets - setting a new industry benchmark for operational scalability, efficiency and innovation. "At EDOTCO, we are committed to building intelligent and resilient infrastructure that supports the future of digital connectivity," said Adlan Tajudin, Group Chief Executive Officer of EDOTCO. "Our partnership with Sitetracker will enable us to standardize and modernize our field operations across the region — empowering our teams with the tools to deliver greater service levels, operational agility, and data-driven decision-making at scale." The Sitetracker platform will support EDOTCO in harmonizing field workflows, driving predictive maintenance, and unlocking operational visibility across its extensive tower infrastructure; transforming how preventive and corrective tasks are planned, executed, and tracked. Rewriting the Playbook for Field Operations and Maintenance EDOTCO's forward-looking strategy centers on developing a future-ready operations model that can respond to evolving digital demands across South and Southeast Asia. The deployment of the Sitetracker platform will empower EDOTCO to reduce complexity, eliminate manual interventions, and scale best-in-class O&M practices across diverse environments. Through this strategic alliance, EDOTCO will: Automate preventive and corrective maintenance - identifying potential issues early to ensure network reliability and reduce downtime; Streamline fleet and site asset audit workflows - eliminating process errors and facilitating more accurate inventory management and compliance; Enable secure, geo-tracked site check-in - enhancing workforce safety and accountability; Monitor Service Level Agreement (SLA) performance in real-time - improving service delivery and response; Integrate seamlessly with critical systems - eliminating data silos and aligning teams through a centralized, intelligent platform. "EDOTCO's commitment to intelligent infrastructure management makes them an ideal partner," said Giuseppe Incitti, CEO of Sitetracker. "Their vision aligns perfectly with our mission to deliver best-in-class, end-to-end asset lifecycle management that empowers the world's most essential infrastructure." Setting the Standard for a Digital-First Future With the roll-out of Sitetracker, EDOTCO will be among the first TowerCos in Asia to deploy a fully integrated, mobile O&M platform at this scale – further strengthening its commitment to innovation, sustainability, and operational resilience across the digital infrastructure value chain. This partnership represents a shared commitment by both companies to future-proof infrastructure management, streamline field execution, and enhance the quality of digital services across fast-growing markets in Southeast and South Asia. About Sitetracker Sitetracker empowers owners, operators, contractors, and other stakeholders to streamline and optimize the end-to-end asset lifecycle of critical infrastructure. As the leading global complete Asset Lifecycle Management platform, Sitetracker helps innovative companies like Vodafone, Ericsson, ENGIE, Telefonica, Cypress Creek Renewables, Cox, Iberdrola, EVgo, Vantage Towers, Southern Company, Zayo, Tilson, Nextera, EDOTCO, Axione, and TEP efficiently plan, build, operate, and maintain millions of projects, sites, and assets. Sitetracker delivers operational excellence and creates full transparency across industries such as digital infrastructure, renewables, EV charging, utilities, and real estate by driving safe, efficient teams, ensuring healthy projects, and enabling organizations to manage scale, growth, and complexity. Trusted by hundreds of industry leaders, Sitetracker advances a more connected and sustainable future across the world. Manage What's Critical, with Sitetracker. About EDOTCO Group Established in 2012, EDOTCO Group is the leading digital connectivity infrastructure services company in Asia, providing end-to-end integrated solutions in the tower services sector. Its mission is to help nations across Asia advance their connectivity infrastructure with leading-edge solutions and achieve equitable connectivity. With a portfolio of over 58,000 towers across nine countries, the company is present in Malaysia, Bangladesh, Philippines, Indonesia, Cambodia, Pakistan, Myanmar, Sri Lanka, and Laos - fulfilling connectivity demands innovatively and sustainably to help its customers and partners accelerate sustainable growth. EDOTCO prioritises prudent portfolio expansion for organic and inorganic opportunities that carry the right scale, economics, and returns for its shareholders. EDOTCO Group was named Asia Pacific Telecoms Tower Company of the Year for six consecutive years by Frost & Sullivan and was recognised as one of three ASEAN Unicorns based in Malaysia. For more information, visit View source version on Contacts Media Contact Kathleen OjoSitetrackerpress@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Hans India
14-05-2025
- Business
- Hans India
Special cell formed to expedite high-rise building approvals
Vijayawada: In a significant move to promote rapid urban development and create an industry-friendly ecosystem, the State government has constituted a dedicated Special Cell under the Directorate of Town and Country Planning (DTCP) for fast-track clearance of development permissions for high-rise buildings with 12 floors and above (including TDR floors). The cell is mandated to process and approve applications within a Service Level Agreement (SLA) period of 72 hours. This decision follows detailed deliberations at the government level, where it was recognized that large-scale high-rise projects are key drivers of urban growth and can catalyze the development of surrounding areas. However, the government also noted persistent delays in the approval of such projects at the level of Urban Local Bodies (ULBs) and Urban Development Authorities (UDAs), which have been acting as bottlenecks to progress. To address these challenges and facilitate a seamless approval process, the Director of Town and Country Planning was instructed to submit a comprehensive proposal for setting up the Special Cell. Following submission and review, the Government on Tuesday formally directed the establishment of the cell at the Office of the DTCP, empowering the Director to issue necessary approvals within the stipulated 72-hour timeframe. Suresh Kumar, IAS, Principal Secretary, Municipal Administration and Urban Development Department in a statement said 'This initiative reflects our commitment to creating an industry-friendly environment and ensuring ease of doing business in the State. It will significantly reduce approval timelines and promote hassle-free development for citizens and builders alike. The Special Cell is expected to streamline procedures, enhance transparency, and accelerate urban infrastructure development across Andhra Pradesh. The orders will be beneficial to the entrepreneurs and builders, who wish to construct the high rise buildings in the urban and semi urban areas and in the areas like Amaravati, where the government is getting ready to invest one Rs.1 lakh crore for capital construction and infrastructure development and in the cities like Vizag, the biggest city in Andhra Pradesh with vibrant prospects for industrial and commercial development.
The Hindu
13-05-2025
- Business
- The Hindu
Special cell to approve high-rise building plans within 72 hours in A.P.
In a major step towards accelerating urban growth and fostering an industry-friendly environment, the government of Andhra Pradesh has established a Special Cell under the Directorate of Town and Country Planning (DTCP) to fast-track approvals for high-rise buildings, on Tuesday. The newly formed cell is tasked with processing development permissions for projects comprising 12 floors or more — including those with Transferable Development Rights (TDR) — within Service Level Agreement (SLA) of 72 hours according to highly placed sources in the government. The decision comes in response to prolonged delays observed at the level of urban local bodies (ULBs) and urban development authorities (UDAs), which the government identified as a significant hurdle to high-rise construction and associated urban infrastructure development. Recognizing the strategic importance of large-scale high-rise projects in stimulating urban expansion and economic activity, the State government directed the Director of Town and Country Planning to prepare a detailed proposal for streamlining the clearance process. Following its review, the government issued formal orders to establish the Special Cell at the DTCP headquarters, authorizing the Director to grant approvals directly within the 72-hour window. 'This initiative reflects our commitment to creating an industry-friendly environment and ensuring ease of doing business in the State,' Principal Secretary, Municipal Administration and Urban Development Department S. Suresh Kumar said. 'It will significantly reduce approval timelines and promote hassle-free development for citizens and builders alike,' he added. The Special Cell is expected to improve transparency, cut red tape, and speed up the implementation of high-rise projects, contributing to a more robust and responsive urban infrastructure framework across Andhra Pradesh.
Daily Maverick
11-05-2025
- Business
- Daily Maverick
Nonprofits face crisis as Gauteng Department of Social Development delays funding for third consecutive year
Gauteng's nonprofit sector is grappling with significant financial strain as funding from the Gauteng Department of Social Development has been delayed for the third consecutive year. With no payments since Tuesday, 1 April, many organisations are relying on community donations and depleting reserves to continue services for vulnerable populations. Without timely funding, many fear an imminent collapse of critical services in the provinces that are most vulnerable. Hundreds of Gauteng nonprofit organisations (NPOs) are grappling with severe financial strain as the provincial Department of Social Development fails for the third consecutive year to deliver funding on time. Since Tuesday, 1 April 2025, many NPOs have been operating without subsidies, leaving them unable to pay staff, plan services, or meet the basic needs of vulnerable beneficiaries. The Gauteng Care Crisis Committee, a coalition of affected NPOs, has condemned the department's continued non-compliance with its own funding policies. The committee warns that unless urgent action is taken, the province's most essential social services — including care for persons with disabilities, survivors of gender-based violence, children, and the elderly — could grind to a halt. Under the national Sector Funding Policy, renewal contracts should be signed two months before the previous financial year ends on 31 March. However, most organisations only received award letters on 31 March, many without specified funding amounts, and some are still waiting for contracts. A Gauteng Care Crisis Committee survey of 105 member organisations revealed that: 51 received contracts for all services but have not been paid 29 received only partial contracts 25 have received no decision at all on their applications Since organisations often run multiple programmes, the real number of affected services is significantly higher. Adding to the uncertainty, contracts worth more than R5-million have been stalled, awaiting approval from the department's head of department. Lisa Vetten, the chairperson of the Gauteng Care Crisis Committee, pointed to recurring systemic issues over three years, particularly broken promises from the department regarding funding delays and Service Level Agreement compliance. 'There's clearly issues about senior leadership here. There are questions here about senior leadership, it has clearly not stabilised. The former MEC, she's been removed, but obviously the problem runs deeper than that, and we also see non-compliance with policy from the department,' she said. Running on donations Aileen Langley from Epilepsy SA Gauteng, the only national non-profit organisation in South Africa dedicated exclusively to providing specialised and comprehensive support to individuals with epilepsy and other disabilities, explained the significant financial strain they were under. 'The biggest impact is on our residential care and our protective workshops. We feed 300 people daily and we are currently relying on donations from the community of Springs, who have been absolutely great,' she said. Langley added that the reality was that this scale of support was hard to sustain without consistent funding, and that at the end of April the organisation could only afford to pay staff half of their salaries. She pointed to administrative delays, explaining that their regional office didn't have any information and that they'd done their part in ensuring service level agreements were prepared. 'I think the problem with payment lies with the provincial office. For our residential programmes we haven't even received the service level agreement because it must be signed by the HOD due to the budget amount,' she said. This bureaucratic bottleneck leaves them with no clarity on when they might receive funds, and the organisation has already received a notice warning that their electricity could be cut. Langley expressed fear of a repeat of last year, when the organisation was only paid in the last month of the first quarter. While she praised her committed team, she noted that this was not an ideal situation for any of the 46 staff members. 'People tend to think that it's a hobby for them, but they're all breadwinners, some are single parents with several children. This is actually a government responsibility to look after vulnerable people. NPOs have been doing this work since before government services even existed during the previous regime and into the current one, because they saw a need in communities,' she said. Momentum killed by delays Nhlanhla Zwane, from the African Youth Development Forum, an organisation that supports young people through development programmes and substance abuse prevention initiatives, expressed deep concern over the ongoing delays in funding. 'The biggest concern for us is the uncertainty. We are now in the second month of the financial year. The MEC handed out letters in March saying payment would be made on Tuesday, 15 April, but we didn't receive any funding then. Another date was given after that, and it was also delayed,' said Zwane. While they had received a letter confirming they would be funded, there was still no official service level agreement in place. 'Given the turbulence of the last couple of years, we don't even know if we're getting the same amount of funding, and now there's uncertainty for our 60 staff members because we renew contracts yearly. If we keep the full team and funding is cut, we'll have to let some people go, and we need to give them fair notice,' he said. In addition to staffing, the organisation also faces fixed costs like rent and overheads, and has already spent its reserves in April to stay afloat. Zwane also raised serious concerns about the disruption in programme implementation caused by the funding delays. 'When you implement these programmes, it's about momentum. When we start in January, by now we've built momentum, but stopping in March because of lack of funding kills that momentum,' he said. Not charity, but a constitutional duty Vetten raised serious concerns about the structural power imbalance between the Department of Social Development and NPOs, explaining that the financial dependency allowed for a range of abuses to take place. One current example, she said, involved department-funded vehicles. In some cases, the department had issued directives claiming the right to use vehicles purchased for NPOs and had expected those organisations to transport officials without compensation. Even more alarming, Vetten said, was the legal risk being imposed on NPO leaders, with directors and board members expected to assume full personal liability for anything that might happen to the vehicle. 'Some organisations refused to sign the agreement in full, instead submitting declarations that they were signing under duress… but it is happening. I have voice notes from officials to this effect saying, 'Sign this or you will not get funded.' It's that simple.' Vetten referenced a landmark Free State court case that confirmed that when the Department of Social Development funded NPOs, it was fulfilling state obligations under Sections 27 and 28 of the Constitution, guaranteeing social protection and children's rights. 'NPOs get subsidised in exactly the same way that the government subsidises schools and universities. They are helping the state meet constitutional obligations; it is exactly the same principle,' she said. When the department cut or delayed funding without providing alternative services, it wasn't just an administrative failure, it was a violation of rights. Such inaction amounted to a regressive realisation of constitutional rights, rather than their progressive expansion. 'The Department of Social Development is not doing organisations a favour. When the department presents statistics for its work and the targets it's met, that's not actually their work that they're reporting on. They're reporting on the work that NPOs have done, and that gets lost in much of the annual reports,' said Vetten. 'It is not the NGO that has the right to the funds, vulnerable people are entitled to those funds in terms of the Constitution. The NGO is the vehicle by which the right is delivered. Organisations need money in order to deliver and realise a right on behalf of the government.' At time of publication, the Gauteng Department of Social Development has not responded to requests for comment. This article will be updated when a response is received. DM
