Latest news with #SkyQ
Scottish Sun
14 hours ago
- Entertainment
- Scottish Sun
Last chance to get FREE £20 gift from Sky after major TV outage – and the deadline to claim is now just hours away
There's also a Sky TV trick you may need to try right away SKY'S THE LIMIT Last chance to get FREE £20 gift from Sky after major TV outage – and the deadline to claim is now just hours away Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) SKY customers have just hours left to claim a free gift worth £20. The freebie was issued as an apology after Sky's major TV outage on May 15. Sign up for Scottish Sun newsletter Sign up 4 Sky customers were left with blank screens during a mysterious outage Credit: Sky 4 Sky is handing out free gifts to users worth up to £20 Credit: Sky It saw Sky viewers left without telly for hours due to a technical issue. And even after the outage, some users still struggled to get their tellies working – with others calling for compensation. Days after, Sky revealed it was handing out a free Sky Store movie worth £20. But that offer is due to expire in a matter of hours. The gift is only available to claim until the end of Saturday, May 31, at which point it will vanish. To claim it, go to the TV homepage, visit the Sky Store, then click the Your Sky Store Gift On Us tile to choose a movie. Sky called the free movie a "small gift for your understanding". In an email to customers, Sky wrote: "We're extremely sorry if you experienced disruption to your Sky Q services recently. "On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode. "Our teams acted quickly to resolve the issue and restore services." CLEAR SKY? Sky Offers Free Movie Gift and More The outage affected a huge number of customers, with tens of thousands of complaints showing up on service tracker Down Detector. Customers faced blank screens and error messages during the outage, with a smaller number of TV fans having issues days after the event. Sky sent a text message to customers explaining what to do if you were still experiencing TV issues after the fix. "These issues have been fixed," explained Sky. 4 Some Sky users had to turn off their boxes to make them work again Credit: Sky "If you're still having trouble, please switch off your box at the mains for 30 seconds, then back on. "For mini box issues, also reboot the main box." The issue only affected customers using Sky Q, which works using a satellite dish attached to your home. It didn't affect anyone with a Sky Glass television or Sky Stream set-top box, however. TRY THESE SKY TRICKS! Got Sky Q? There are some handy tricks worth knowing about... Find your lost TV remote If you can't find your Sky Q remote, don't panic. Just press the Sky Q logo on the front of your TV box. It's actually a button that will trigger your TV remote's built-in ringer. You'll get 30 seconds of beeping to find where you've dropped it. Hint: it's probably under the sofa cushion. Search movies by quotes You might have already used voice search for controlling TV playback – but your remote's microphone has another clever trick. It turns out that you can say movie quotes into the remote and Sky will find the film for you. This is handy if you can't remember the name of a top movie or show. Here's a list of movie quotes to try on Sky. Save lost recordings Have you ever deleted something you'd recorded on Sky, only to regret it later? Or maybe someone in your family removed something without telling you – sparking a massive row. Don't panic: you can get them back. Just go to Recordings > Manage > Deleted and then simply hit Undelete on the item that you want to resurrect. If you do that, it'll return to your Recordings section as good as new. Picture Credit: Sky That's because Sky Glass and Sky Stream rely on an internet connection instead of a satellite dish. STREAM ON It comes days after millions of Sky customers were warned of four TV channel changes. Sky customers recently received an upgrade for a popular TV app filled with top movies. There's a clever Sky trick to unlock hundreds of extra TV channels and movies for free instantly. 4 Sky Glass televisions weren't affected by the outage Credit: Sky And some Sky customers are owed free cinema tickets every single month.
The Irish Sun
14 hours ago
- Entertainment
- The Irish Sun
Last chance to get FREE £20 gift from Sky after major TV outage – and the deadline to claim is now just hours away
SKY customers have just hours left to claim a free gift worth £20. The freebie was issued as an apology after Sky's major TV outage on May 15. Advertisement 4 Sky customers were left with blank screens during a mysterious outage Credit: Sky 4 Sky is handing out free gifts to users worth up to £20 Credit: Sky It saw Sky viewers And even after the outage, some users still Days after, Sky revealed it was handing out a But that offer is due to expire in a matter of hours. Advertisement Read more on Sky TV The gift is only available to claim until the end of Saturday, May 31, at which point it will vanish. To claim it, go to the TV homepage, visit the Sky Store, then click the Your Sky Store Gift On Us tile to choose a movie. Sky called the free movie a "small gift for your understanding". In an email to customers, Sky wrote: "We're extremely sorry if you experienced disruption to your Sky Q services recently. Advertisement Most read in Tech "On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode. "Our teams acted quickly to resolve the issue and restore services." CLEAR SKY? Sky Offers Free Movie Gift and More The outage affected a huge number of customers, with tens of thousands of complaints showing up on service tracker Down Detector. Customers faced blank screens and error messages during the outage, with a smaller number of TV fans having issues days after the event. Advertisement Sky sent a text message to customers explaining what to do if you were still experiencing TV issues after the fix. "These issues have been fixed," explained Sky. 4 Some Sky users had to turn off their boxes to make them work again Credit: Sky "If you're still having trouble, please switch off your box at the mains for 30 seconds, then back on. Advertisement "For mini box issues, also reboot the main box." The issue only affected customers using Sky Q, which works using a satellite dish attached to your home. It didn't affect anyone with a Sky Glass television or Sky Stream set-top box, however. TRY THESE SKY TRICKS! Got Sky Q? There are some handy tricks worth knowing about... Find your lost TV remote If you can't find your Sky Q remote, don't panic. Just press the Sky Q logo on the front of your TV box. It's actually a button that will trigger your TV remote's built-in ringer. You'll get 30 seconds of beeping to find where you've dropped it. Hint: it's probably under the sofa cushion. Search movies by quotes You might have already used voice search for controlling TV playback – but your remote's microphone has another clever trick. It turns out that you can say movie quotes into the remote and Sky will find the film for you. This is handy if you can't remember the name of a top movie or show. Here's a Save lost recordings Have you ever deleted something you'd recorded on Sky, only to regret it later? Or maybe someone in your family removed something without telling you – sparking a massive row. Don't panic: you can get them back. Just go to Recordings > Manage > Deleted and then simply hit Undelete on the item that you want to resurrect. If you do that, it'll return to your Recordings section as good as new. Picture Credit: Sky That's because Sky Glass and Sky Stream rely on an internet connection instead of a satellite dish. Advertisement STREAM ON It comes days after millions of Sky customers were warned of Sky customers recently received an upgrade for There's a clever Sky trick to unlock hundreds of 4 Sky Glass televisions weren't affected by the outage Credit: Sky Advertisement And some Sky customers are owed
The Sun
14 hours ago
- Business
- The Sun
Last chance to get FREE £20 gift from Sky after major TV outage – and the deadline to claim is now just hours away
SKY customers have just hours left to claim a free gift worth £20. The freebie was issued as an apology after Sky 's major TV outage on May 15. 4 4 It saw Sky viewers left without telly for hours due to a technical issue. And even after the outage, some users still struggled to get their tellies working – with others calling for compensation. Days after, Sky revealed it was handing out a free Sky Store movie worth £20. But that offer is due to expire in a matter of hours. The gift is only available to claim until the end of Saturday, May 31, at which point it will vanish. To claim it, go to the TV homepage, visit the Sky Store, then click the Your Sky Store Gift On Us tile to choose a movie. Sky called the free movie a "small gift for your understanding". In an email to customers, Sky wrote: "We're extremely sorry if you experienced disruption to your Sky Q services recently. "On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode. "Our teams acted quickly to resolve the issue and restore services." CLEAR SKY? Sky Offers Free Movie Gift and More The outage affected a huge number of customers, with tens of thousands of complaints showing up on service tracker Down Detector. Customers faced blank screens and error messages during the outage, with a smaller number of TV fans having issues days after the event. Sky sent a text message to customers explaining what to do if you were still experiencing TV issues after the fix. "These issues have been fixed," explained Sky. "If you're still having trouble, please switch off your box at the mains for 30 seconds, then back on. "For mini box issues, also reboot the main box." The issue only affected customers using Sky Q, which works using a satellite dish attached to your home. It didn't affect anyone with a Sky Glass television or Sky Stream set-top box, however. TRY THESE SKY TRICKS! Got Sky Q? There are some handy tricks worth knowing about... Find your lost TV remote If you can't find your Sky Q remote, don't panic. Just press the Sky Q logo on the front of your TV box. It's actually a button that will trigger your TV remote's built-in ringer. You'll get 30 seconds of beeping to find where you've dropped it. Hint: it's probably under the sofa cushion. Search movies by quotes You might have already used voice search for controlling TV playback – but your remote's microphone has another clever trick. It turns out that you can say movie quotes into the remote and Sky will find the film for you. This is handy if you can't remember the name of a top movie or show. Here's a list of movie quotes to try on Sky. Save lost recordings Have you ever deleted something you'd recorded on Sky, only to regret it later? Or maybe someone in your family removed something without telling you – sparking a massive row. Don't panic: you can get them back. Just go to Recordings > Manage > Deleted and then simply hit Undelete on the item that you want to resurrect. If you do that, it'll return to your Recordings section as good as new. Picture Credit: Sky That's because Sky Glass and Sky Stream rely on an internet connection instead of a satellite dish. STREAM ON It comes days after millions of Sky customers were warned of four TV channel changes. Sky customers recently received an upgrade for . There's a clever Sky trick to unlock hundreds of extra TV channels and movies for free instantly. 4
The Sun
3 days ago
- Business
- The Sun
Millions of Sky and Virgin customers warned of four TV changes coming to screens ahead of major channel closure
SKY and Virgin customers should expect a number of changes coming to the TV guide this week - right before a major channel closure happening next month. The line-up is routinely overhauled to make way for closures, new arrivals, as well as rebrands. 1 Sky Q boxes in particular have already received some big switches this week. On Tuesday, more than 30 radio stations were shifted around on the TV guide for the first time in years. Later this week, there are yet more changes on the way for some Sky and Virgin viewers, depending on your subscription. And early next month there's a channel closure that will impact all platforms. This week's changes take place on Friday and affect Sky Cinema. Sky Cinema regularly changes up the channel names to reflect special themes and events. From Friday, there are four to watch out for. Sky Cinema Hits, Sky Cinema Action, Sky Cinema Drama and Sky Cinema 80s will all disappear temporarily. They'll be replaced by Sky Cinema Blockbusters, Sky Cinema Karate Kid, Sky Cinema Pride and Sky Cinema Romance respectively. For those who need a reminder of the channel numbers, they are as follows: Sky Cinema Blockbusters - Sky 303 / Virgin 403 Sky Cinema Karate Kid - Sky 307 / Virgin 407 Sky Cinema Pride - Sky 310 / Virgin 410 Sky Cinema Romance - Sky 302 / Virgin 402 The 1% Club players stumped on tricky maths question as 13 players pass - but could you have got it right- Channel closure Early in June a channel will sadly close after more than 10 years on air. Fortunately, a replacement has been lined up already. Reality TV destination ITVBe is disappearing from every platform, including Sky and Virgin, as well as Freeview, Freesat and Freely too. The biggest ITVBe shows, like TOWIE, will move to ITV2. Meanwhile, ITV is filling the vacant slot with a new channel called ITV Quiz. ITV shows a number of popular game shows such as The Chase, Tipping Point, Who Wants To Be A Millionaire?, The 1% Club and Deal or No Deal - though it's not clear which will appear on ITV Quiz. ITV has confirmed to The Sun that ITVBe will close and be replaced by ITV Quiz on June 9. More channel closures 'inevitable' An industry expert told The Sun that more channel closures are likely in 2025 and beyond. "This is inevitable, more broadcasters will cull broadcast/linear TV channels as viewers are flocking to streaming services," Paolo Pescatore from PP Foresight said. "The big TV switch off is around the corner, with all programming set to be delivered via the internet. "Viewers are now spoilt for choice with how and where they watch the TV shows they love across a range of connected devices. "To respond, broadcasters need to be prepared and work more closely with telecom providers to ensure a seamless experience for users." Image credit: Getty
Daily Record
5 days ago
- Entertainment
- Daily Record
Sky Q users offered free 'gift' after tech issues- check if you're eligible
In an apology for recent issues with the Q Box, Sky is giving away free movies. Screeds of Sky Q customers have seen tech issues that started earlier this month, as many Q boxes stopped working. Customers complained online of frozen devices and error messages displayed on their TV screens. Sky quickly fixed the issues after becoming aware of them, but some users faced days of disruption, as their boxes required a full reset. As Q is such a popular set-top box, and so many were left unable to watch TV, the tech issues became a nationwide talking point that angered a lot of users, and many took to social media to air their grievances. One angered user said on X: @skytv A couple of weeks ago the Sky Q box kept turning itself off after 10 mins. Last week none of the apps load up & now this week I have this [an error message on the screen]. "Don't give me the turn it off/on, unplug the box/refresh the app sh*t. Been done more than once. Get this sorted. It's your end." Sky has since released a number of updates to apologise and even sent a regretful text to users hit by the glitch, reported The Mirror. The company has now issued a new email telling those affected they can grab a free Sky Store Buy & Keep movie in another bid to apologise for the disruption. All you have to do is check your email inbox. "We're extremely sorry if you experienced disruption to your Sky Q services recently," Sky said. "On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode. Our teams acted quickly to resolve the issue and restore services. "We're gifting you a Sky Store Buy & Keep movie — it's our way of saying thank you for bearing with us.' Movies available as part of the offer include Bullet Train, Jumanji: The Next Level, Les Misérables, Venom, Gladiator, Brides Maids and The Equalizer. Grabbing this bonus 'gift' is easy. Sky Q customers can just click on Sky Store from the homepage. Then they will see a 'Your Sky Store gift on us' tile at the top. It's then just a question of picking a film. "Once downloaded, this is yours to keep forever," Sky added. The only thing to be aware of is that users need to make their gift selection before 31 May. Along with dishing out free movies, Sky is also reminding anyone still seeing Q box issues to give things a reboot. If you're still experiencing disruption to your Sky Q services, you need to try the following steps: • Switch off your Sky Q box at the mains. • Wait for 30 seconds. • Switch it back on to restore services. • Please also reboot your main Sky Q box if you're having problems with a connected Mini box. Hopefully, this will fix any remaining issues with your Q box. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'.
