Latest news with #SummerofCricket
Time of India
6 days ago
- Business
- Time of India
Cricket Australia claims record breaking Ashes pre-sale but fans left frustrated due to glitches; how to book match tickets
Cricket Australia on Tuesday (June 3, 2025) announced a record pre-sale for its upcoming summer's much awaited Ashes Test series, starting November 21, 2025, against England. But a large number of fans were seen venting out their frustration on social media as they were left waiting in long online ques complaining of glitches. The first test of the Ashes series against England is set to be played in Perth. Todd Greenberg, Cricket Australia chief executive, earlier claimed that the pre-sale would be the biggest in the country 'since Taylor Swift was here,' according to The Sydney Morning Herald. Backing Greenberg's claim of record sales, the Australian daily claimed that more than 220,000 tickets were sold on the opening day of pre-sale – breaching the 2017/18 pre-sale record of 111,741 tickets. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like A casa do Padre Fábio de Melo chocou o mundo inteiro Weight Loss Groove Undo Frustrated fans flood social media Caught up with agitation, cricket fans flooded Cricket Australia's Instagram page with complaints about being stuck in the virtual lounge for a long duration. Fans also claimed that they were close to buying tickets when they were forced out from the page and were redirected to rejoin the queue. Some of the fans were also complaining that the priority codes were not working. Live Events 'Absolutely broken hearted. Every time I select tickets, the site times out or freezes up,' one fan wrote on Instagram. 'Got to 62 in the queue and now all queues have paused,' wrote another user. 'My Priority code isn't working,' a user claimed. As fans complained about facing problems while buying tickets, a spokesperson of the ticketing company Ticketek told The Guardian that the demand for Cricket Australia's Summer of Cricket sold at an unprecedented rate 'all without issue'. 'We recognise that when we have high-demand events with limited inventory that some fans will miss out and will be disappointed,' they said. Don't use multiple browsers: Ticketek warns fans Ticketek rejected reports of widespread issues with its online sales platform and asked buyers to refrain from using multiple browsers as the site uses bot prevention service 'We encourage all customers not to use multiple browsers when trying to access tickets. Our systems are designed to prevent and block access from bots, and customers attempting to access the site with multiple browsers may be flagged by our bot prevention service,' the spokesperson said.
Sydney Morning Herald
7 days ago
- Business
- Sydney Morning Herald
Ashes pre-sale breaks records but leaves cricket fans frustrated
Cricket Australia claimed a record pre-sale on Tuesday for this summer's highly anticipated Ashes Test series, but diehard fans were left waiting in long queues and complaining of technology glitches. Cricket Australia chief executive Todd Greenberg previously said the pre-sale would be the biggest in the country 'since Taylor Swift was here'. He was right. More than 220,000 tickets were sold on the opening day of pre-sale – obliterating the 2017/18 pre-sale record of 111,741 tickets. But in scenes reminiscent of Swift's Eras Tour ticketing chaos, cricket fans took to social media to complain about being stuck in the virtual lounge for more than an hour. Fans also said they were close to purchasing when they were booted from the page, forcing them to rejoin the queue, while some said their priority codes did not work. Many fans vented their frustrations on Cricket Australia's social media pages. 'Absolutely broken-hearted,' one fan wrote on Instagram. 'Every time I select tickets, the site times out or freezes up.' A Ticketek spokesperson said the demand for Cricket Australia's Summer of Cricket sold at an unprecedented rate 'all without issue'.
The Age
7 days ago
- Business
- The Age
Ashes pre-sale breaks records but leaves cricket fans frustrated
Cricket Australia claimed a record pre-sale on Tuesday for this summer's highly anticipated Ashes Test series, but diehard fans were left waiting in long queues and complaining of technology glitches. Cricket Australia chief executive Todd Greenberg previously said the pre-sale would be the biggest in the country 'since Taylor Swift was here'. He was right. More than 220,000 tickets were sold on the opening day of pre-sale – obliterating the 2017/18 pre-sale record of 111,741 tickets. But in scenes reminiscent of Swift's Eras Tour ticketing chaos, cricket fans took to social media to complain about being stuck in the virtual lounge for more than an hour. Fans also said they were close to purchasing when they were booted from the page, forcing them to rejoin the queue, while some said their priority codes did not work. Many fans vented their frustrations on Cricket Australia's social media pages. 'Absolutely broken-hearted,' one fan wrote on Instagram. 'Every time I select tickets, the site times out or freezes up.' A Ticketek spokesperson said the demand for Cricket Australia's Summer of Cricket sold at an unprecedented rate 'all without issue'.
Yahoo
03-06-2025
- Business
- Yahoo
Ticketek warns buyers against using multiple browsers amid complaints over Ashes ticket sales
The men's Ashes series against England begins in November in Perth. Tickets to all five tests across Australia were on sale during the Tuesday presale window. The men's Ashes series against England begins in November in Perth. Tickets to all five tests across Australia were on sale during the Tuesday presale window. Photograph: Andrew Fosker/Shutterstock Ticketek has downplayed reports of widespread problems with its online sales platform from cricket fans trying to buy tickets to the Ashes, saying multiple browsers can trigger bot protection services designed to protect customers. On Tuesday evening, Cricket Australia announced it had recorded its highest individual day of ticket sales ever. But the hours before saw a chorus of frustrated fans venting at the online queue for the tickets presale window, which opened in the afternoon. Advertisement The men's Ashes series against England begins in November in Perth. Tickets to all five tests across Australia were on sale during the presale window. Several people claimed that as they neared the front of the digital queue, after waiting for hours, they lost their place due to a computer glitch – and that when they were able to rejoin the queue, more than 180,000 people were ahead of them. Others claimed their tickets 'timed out' while they were checking out. A Ticketek spokesperson told the Guardian that 'the demand for Cricket Australia's Summer of Cricket today has sold at an unprecedented rate, all without issue'. Advertisement 'We recognise that when we have high-demand events with limited inventory that some fans will miss out and will be disappointed,' they said. 'We encourage all customers not to use multiple browsers when trying to access tickets. Our systems are designed to prevent and block access from bots, and customers attempting to access the site with multiple browsers may be flagged by our bot prevention service,' the spokesperson said. Despite Ticketek's claim that customers' ejection from the queue was related to them having multiple tabs or browsers opened logged in with their presale details, some customers reportedly faced this issue despite only having one tab open. More than 160,000 tickets had been sold to the tests in the other four cities before tickets to the Perth test even went on sale, Cricket Australia said in its statement. The sales broke the previous record of 111,741 tickets sold in an individual day, in the 2017/18 series presale window. Advertisement Cricket Australia's CEO, Todd Greenberg, said: 'to surpass our previous ticket sales record even before NSW and WA tickets had gone on sale is a remarkable achievement'. 'I would urge those who haven't already bought their tickets to do so now as we expect allocations to be exhausted for some days.'
