Latest news with #SupplyChain
Yahoo
15 hours ago
- Business
- Yahoo
Narvar's Anisa Kumar on Tariffs, Trade and the Post-purchase Consumer Experience
Anisa Kumar, chief executive officer of Narvar, the post-purchase intelligence platform provider, is looking at the full picture, tackling every step in the consumer journey as retailers strategize on how to maintain customer loyalty. With consumer stress already high and tariffs expected to raise prices on already stretched-thin budgets, retailers are under pressure to consider every part of their operations. Timely, clear post-purchase communication is key to maintaining consumer loyalty and ultimately beating the competition. It's important, said Kumar, to build trust and increase conversion all at once. More from WWD How Leaders Tackle Tariffs, Supply Chain Costs and Geopolitical Uncertainty Why Michelle Peluso Believes in Revlon's Comeback Why Saudi Arabia and Qatar Are Primed for New Design Events as Contract Business Drives Demand Here, Kumar shares her insights on optimizing operations, post-purchase communication and how retailers should be investing to protect their margins without sacrificing customer loyalty. WWD: How are tariffs affecting retail right now, beyond just product pricing? Anisa Kumar: Tariffs are doing far more than raising prices — they're exposing pressure points across the entire retail operating model. Inventory isn't moving as planned, sourcing strategies are shifting, and fulfillment windows are harder to control. Supply chains are still in flux, and in that uncertainty, P&Ls are being scrutinized for every possible opportunity to protect margin. In recent conversations I've had with retail leaders, there's been a clear shift: more operators are treating post-purchase as a strategic lever. When returns are rerouted efficiently or converted into exchanges, they help reduce the need for additional buys and free up working capital at a time when inventory dollars need to stretch further. Post-purchase can no longer be an operational afterthought. It's a critical lever for margin protection. In a market where predictability is limited, it's one of the most dependable ways to regain control over cost and inventory flow. WWD: Narvar works with many leading retailers — what operational adjustments are you seeing retailers make in response to tariffs and trade volatility? A.K.: With tariffs taking a bigger bite out of P&Ls, retailers are under pressure to optimize every part of their operations. Every dollar counts. That's making precision — not just speed — the new north star across retail supply chains. From how quickly you ship, to how you handle returns, to how effectively you shut down fraud, every decision now has to be data-informed and margin-conscious. It's no longer about rushing every package out the door — it's about making smart trade-offs that protect profit while meeting customer expectations. That's where we come in. Our platform uses machine learning to power personalized, location-aware delivery estimates that align fulfillment speed with actual needs. This not only builds trust with shoppers but also helps retailers trim transportation costs and reduce the risk of unnecessary returns. In a time when even a few percentage points can make or break a quarter, that kind of precision is a true competitive advantage. At Narvar, we're helping retailers move away from over-promise and overspend toward accurate, confidence-building delivery windows. That shift from blanket urgency to strategic optimization is one of the most meaningful operational unlocks I'm seeing right now. WWD: How are shifting sourcing and customs delays impacting fulfillment strategies? What should retailers be doing now to prepare? A.K.: Sourcing and customs delays are extending lead times and making fulfillment timelines harder to predict, especially for cross-border inventory. In response, more brands are investing in real-time visibility and regionalizing fulfillment to stay closer to demand. But beyond rerouting goods, what matters most is optimizing estimated delivery dates — not every item needs to be shipped at the same time to every customer. By surfacing accurate, personalized delivery windows early and often, brands can protect the P&L, build trust and increase conversion all at once. Consumers don't expect perfection, but they do expect transparency. And right now, the retailers best positioned to protect loyalty are the ones treating delivery communication as a core part of their fulfillment strategy. WWD: What role does post-purchase communication play in retaining customer trust during this kind of economic uncertainty? A.K.: In today's environment, clear and timely post-purchase communication is non-negotiable. With so much variability in fulfillment and delivery, keeping consumers informed is one of the most powerful ways to build trust and loyalty. We're seeing that proactive updates throughout the journey reduce support calls, but more importantly, they reinforce confidence. When consumers know what to expect, they stay engaged. And when conditions change, that transparency helps maintain the relationship. It's not just a service touch point; it's a brand promise delivered in real-time. And in a climate of constant change, it's one of the most effective tools retailers have to protect loyalty and performance. WWD: Where should retailers be investing right now to protect their margins without sacrificing customer loyalty? A.K.: Post-purchase has become one of the most overlooked drivers of margin pressure and one of the most immediate opportunities for impact. As consumers grow more price-sensitive, brands will see a rise in both return volume and fraudulent activity. Return rates continue to climb, with our data showing that 39 percent of consumers now return items monthly. And more concerning, 52 percent of consumers have admitted to engaging in return fraud at least once, ranging from wardrobing to false claims about delivery. These behaviors can quietly erode profitability if not addressed with the right mix of policy and precision. This is a moment for retailers to take a more nuanced approach: identifying patterns, rewarding high-trust consumers and designing workflows that protect revenue without compromising the customer experience. As tariffs and external costs mount, few areas offer more untapped value than post-purchase optimization. Best of WWD The Definitive Timeline for Sean 'Diddy' Combs' Sean John Fashion Brand: Lawsuits, Runway Shows and Who Owns It Now What the Highest-paid CEOs at U.S. Fashion and Retail Companies Make Confidence Holds Up, But How Much Can Consumers Take?
Barnama
23-05-2025
- Business
- Barnama
Checkmarx To Unveil Autonomous AppSec In Action During Highly Anticipated Agentic AI Summit
PARAMUS, N.J., May 23 (Bernama) -- Checkmarx, the leader in autonomous application security for the enterprise, will demonstrate its agentic AI vision and discuss its implications for closing the speed gap between security and software delivery deadlines at the Agentic AI by Checkmarx Summit on June 24th. The online event will present the real-world impact of agentic AI for application security (AppSec) from industry leaders including Checkmarx Chief Product Officer Jonathan Rende and guest speaker Katie Norton, Research Manager, DevSecOps and Software Supply Chain Security at IDC. 'Recently the Checkmarx One AppSec platform passed a milestone of 500 billion lines of code scanned monthly. Our vision builds on this massive scale and the related learnings, which are the cornerstone of any agentic AI strategy that requires massive amounts of data to adequately train large language models (LLMs),' said Checkmarx CEO Sandeep Johri. 'This Agentic AI Summit represents the culmination of our journey toward AI-driven AppSec for over a decade.'
National Post
23-05-2025
- Business
- National Post
Generix Named in the 2025 Gartner® Magic Quadrant™ for Warehouse Management Systems (WMS) for the Seventh Consecutive Year
Article content Article content PARIS — Generix, a global business software company offering an expansive portfolio of SaaS solutions for supply chain, finance, commerce, and B2B integration, today announces it has been recognized by Gartner in the 2025 Gartner® Magic Quadrant™ for Warehouse Management Systems (WMS). Article content This is the seventh consecutive year that Generix has been recognized for its portfolio of WMS Solutions. Designed to scale as supply chain operations grow from simple to complex flows, Generix WMS and Solochain WMS are currently in more than 2,000 warehouses globally. Article content 'We are honored to be recognized in the Gartner® Magic Quadrant™ WMS for the seventh consecutive year. Generix continues its commitment to providing WMS for every warehousing need at a global scale. With our two recognized WMS solutions, Generix WMS and Solochain WMS, we continue to innovate to better serve customer needs with the introduction of industry game-changing AI use-cases such as resource planning and computer vision,' said Si-Mohamed Saïd, Chief Marketing & Product Officer, Generix. Article content Generix offers a comprehensive portfolio of supply chain solutions, encompassing transportation and yard management, logistics and order replenishment management, as well as electronic data interchange (EDI). The Generix product suite also includes a Transportation Management System (TMS), omnichannel order management, and in-store inventory management-enhanced further by the acquisitions of DDS and Keyneo. Article content Generix WMS is a global, customizable warehouse management system with in-depth functionality and unlimited scale. Generix Solochain is a fast-start warehouse management system with proven, out-of-the-box functionality and the flexibility to quickly adapt. Article content Earlier this year, Generix launched Solochain Now, a WMS packaged solution bringing together the core capabilities of Solochain WMS services and industry best-practices and enabling companies to be up-and-running in as little as 16 weeks. The packaged solution offers best-in-class functionality quickly, integrating standard business processes and industry best practices. The pre-integrated configuration quickly adapts to new priorities without overloading IT resources. Article content GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Article content 'Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.' Article content Generix is a global SaaS company helping connect businesses together to turn each digital connection into digital value. It offers a leading portfolio of cloud solutions and services powered by AI to drive with confidence the most mission-critical digital business processes in supply chain, finance and commerce. It also provides end-to-end B2B integration and collaboration solutions so companies can fully operate across digital business networks. Nearly 900 Generix talents are dedicated to best serve over 5,000 customers across more than 60 countries. The company helps to process more than 17 billion messages, prepare more 600 million pallets, manage over 500 million invoices and more than 1 million transport operations per year. Generix believes in the immense growth potential of the networked economy in a sustainable world. More info: Article content Article content Article content Article content Article content Contacts Article content Article content Article content
Associated Press
22-05-2025
- Business
- Associated Press
Oracle Named a Leader in Gartner® Magic Quadrant™ for Warehouse Management Systems for 10th Consecutive Year
AI-powered fulfillment capabilities and real-time inventory visibility position Oracle Fusion Cloud Warehouse Management as the standard for SaaS warehouse management solutions AUSTIN, Texas, May 22, 2025 /PRNewswire/ -- Oracle has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Warehouse Management Systems. For the 10th year in a row, Oracle was recognized based on its Ability to Execute and Completeness of Vision for Oracle Fusion Cloud Warehouse Management. A copy of the report is available here. 'Shifting market dynamics and growing customer expectations are putting increased strain on warehouse, inventory, and fulfillment operations,' said Srini Rajagopal, vice president of logistics product strategy at Oracle. 'Oracle Warehouse Management helps organizations streamline complex warehouse processes and achieve more complete inventory visibility from factory floors to distribution centers to store shelves. We believe our position as a Leader in this report reflects the strength of our solution, our continued investment in innovation, and – most importantly – the success of our customers.' Part of Oracle Fusion Cloud Supply Chain & Manufacturing (SCM), Oracle Warehouse Management provides a single platform for organizations to manage all warehouse management and fulfillment in the cloud. With embedded AI and industry-leading capabilities, Oracle Warehouse Management enables organizations to maximize order fulfillment, help reduce costs, and adapt to change. With Oracle Warehouse Management, organizations can: Part of Oracle Fusion Cloud Applications Suite, Oracle Cloud SCM enables customers to seamlessly connect supply chain processes and quickly respond to changing demand, supply, and market conditions. In addition, embedded AI acts as an advisor to help analyze supply chain data, generate content, and augment or automate processes to help improve business operations and create a resilient supply network to outpace change. For additional information on Oracle Cloud Warehouse Management applications, visit /. Gartner Disclaimer Gartner, Magic Quadrant for Warehouse Management Systems, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 1 May 2025. GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Oracle Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at Trademarks Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing. View original content to download multimedia: SOURCE Oracle
Bloomberg
08-05-2025
- Business
- Bloomberg
Zombie Oil Supertanker in China Points to Iran Trade Workarounds
After buckling under pressure from Beijing and Washington, the clandestine supply chain that carries Iranian crude to China is finding new workarounds. A tanker identifying itself as Global discharged about 2 million barrels of Iranian oil at a port managed by a Chinese provincial government in late April, ship-tracking data show. However, the vessel was actually a very large crude carrier called Gather View that had been sanctioned by the US and took over the identity of a previously scrapped ship to evade a crackdown on the trade.
