Latest news with #TTPM


Borneo Post
5 days ago
- Business
- Borneo Post
Travel company, director claim trial over unpaid refunds
Zulkarian KOTA KINABALU (July 15): A travel company and its director pleaded not guilty at a Magistrate's Court here on Tuesday to six charges of failing to comply with Consumer Claims Tribunal (TTPM) orders to refund a total of RM232,526.80 to six individuals. Emraz Travel & Tours Sdn Bhd and its director, Datuk Zulkarnain Endut, 44, claimed trial before magistrate Dzul Elmy Yunus. Both were granted bail of RM1,000 with one local surety for each charge. Zulkarnain entered the pleas on behalf of himself and the company. He was represented by counsel Farah Nazriah Chun Lee @ Mohd Fadzlee Lee, while Deputy Public Prosecutors Shafiq Mahadi and Md Syafique Md Helmie appeared for the Ministry of Domestic Trade and Cost of Living (KPDN). The company and Zulkarnain face six charges under Section 117(1) of the Consumer Protection Act 1999 for failing to comply with TTPM award orders. If convicted, they face a fine of up to RM10,000, imprisonment of up to two years, or both. According to the charges, they allegedly failed to pay the awarded claims — ranging from RM24,666.80 to RM50,000 — between 24 July 2023 and 25 January 2024 at the KPDN Sabah office, Federal Government Administrative Complex, Jalan UMS. The third accused, Datin Mazuin Mustafa — Zulkarnain's wife and also a company director — was absent due to a high-risk pregnancy, supported by a medical report from Putrajaya Hospital dated 20 June 2025. Her lawyer informed the court that this is her first pregnancy and is into the 11th week, with travel deemed unsafe. Counsel Farah Nazriah requested that the arrest warrant against Mazuin be revoked, to which the prosecution had no objection. Deputy Public Prosecutor Shafiq requested that a pre-trial case management (PTCM) be scheduled in two months and that the court be updated on Mazuin's ability to attend. He noted the case is of public interest due to its connection with multiple Umrah packages and substantial financial losses. He also proposed bail at RM2,000 per charge with one local surety, along with a condition for the accused to report to KPDN on the 17th of every month. Farah Nazriah appealed for minimal bail, citing that the accused is a Malaysian citizen with no fixed income following the company's winding-up on 17 July 2024. She also highlighted the accused's personal responsibilities, including his wife's medical condition. The accused are facing other charges throughout Malaysia, including in Sabah, Sarawak and Peninsular Malaysia. The court fixed 23 September 2025 for pre-trial case management and maintained bail at RM1,000 per charge with one local surety.


The Sun
19-06-2025
- The Sun
KPDN urges haj scam victims to file claims with consumer tribunal
JOHOR BAHRU: The Ministry of Domestic Trade and Cost of Living (KPDN) has urged victims of fraudulent haj packages to file complaints with the Tribunal for Consumer Claims (TTPM) to seek appropriate compensation. Deputy Minister Dr Fuziah Salleh said the ministry has yet to receive any official complaints but encouraged affected individuals to come forward. 'Some victims may not be aware of their rights. Through TTPM, they can file claims of up to RM50,000. 'Many assume that lodging a police report is sufficient, but we also urge them to report the matter to TTPM,' she told reporters after launching the Enforcement and Consumer Advocacy Programme here today. Complaints can be submitted at any KPDN branch nationwide or online. Also present were Johor KPDN director Lilis Saslinda Pornomo and state chief enforcement officer Mohd Fuzi Hadi Abd Latif. Fuziah said TTPM will assess each case based on the details provided, including the amount paid, promises made, and the actual services received. She also advised consumers to remain vigilant and not hesitate to lodge complaints if their rights have been compromised. Recently, the media reported that 47 Malaysians were allegedly scammed by a local haj agent, believed to involve a well-known religious figure. The victims were reportedly forced to walk through dangerous routes without proper documentation after arriving in Jeddah, following strict enforcement by Saudi authorities against pilgrims without haj visas. Police have since detained two individuals with the title 'ustaz' to assist in the investigation.

Barnama
19-06-2025
- Barnama
KPDN Urges Haj Scam Victims To File Claims With Consumer Tribunal
JOHOR BAHRU, June 19 (Bernama) – The Ministry of Domestic Trade and Cost of Living (KPDN) has urged victims of fraudulent haj packages to file complaints with the Tribunal for Consumer Claims (TTPM) to seek appropriate compensation. Deputy Minister Dr Fuziah Salleh said the ministry has yet to receive any official complaints but encouraged affected individuals to come forward. 'Some victims may not be aware of their rights. Through TTPM, they can file claims of up to RM50,000. 'Many assume that lodging a police report is sufficient, but we also urge them to report the matter to TTPM,' she told reporters after launching the Enforcement and Consumer Advocacy Programme here today. Complaints can be submitted at any KPDN branch nationwide or online. Also present were Johor KPDN director Lilis Saslinda Pornomo and state chief enforcement officer Mohd Fuzi Hadi Abd Latif. Fuziah said TTPM will assess each case based on the details provided, including the amount paid, promises made, and the actual services received. She also advised consumers to remain vigilant and not hesitate to lodge complaints if their rights have been compromised. Recently, the media reported that 47 Malaysians were allegedly scammed by a local haj agent, believed to involve a well-known religious figure.


Daily Express
29-05-2025
- Automotive
- Daily Express
Doctor awarded over RM4,000 in compensation
Published on: Thursday, May 29, 2025 Published on: Thu, May 29, 2025 By: Mardinah Jikur Text Size: SANDAKAN: The Sabah Consumer Claims Tribunal (TTPM) awarded RM4,196.46 in compensation to a claimant for car rental, initial car servicing, and three missing items from their vehicle. The award was read by TTPM Sabah President Larina Wong Shiao Yee after both parties agreed to the payment during a virtual tribunal session at the Domestic Trade and Cost of Living Ministry office here. The claimant, a doctor transferred from Peninsular Malaysia to Sandakan, had shipped their car by sea in November. However, the vessel caught fire in December, delaying the car's arrival until early May. The claimant had to rent a car for three months and later discovered missing items in the vehicle. The shipping agent agreed to pay 80 per cent of the rental costs, full servicing charges, and for the lost items. They were given 14 days to make the payment. * Follow us on our official WhatsApp channel and Telegram for breaking news alerts and key updates! * Do you have access to the Daily Express e-paper and online exclusive news? Check out subscription plans available. Stay up-to-date by following Daily Express's Telegram channel. Daily Express Malaysia


Daily Express
27-05-2025
- Automotive
- Daily Express
Tribunal awards RM4,196 to doctor for delayed car delivery and losses
Published on: Tuesday, May 27, 2025 Published on: Tue, May 27, 2025 By: Mardinah Jikur Text Size: SANDAKAN: The Sabah Consumer Claims Tribunal (TTPM) awarded RM4,196.46 in compensation to a claimant for car rental, initial car servicing, and three missing items from their vehicle. The award was read by TTPM Sabah President Larina Wong Shiao Yee after both parties agreed to the payment during a virtual tribunal session at the Domestic Trade and Cost of Living Ministry office in Sandakan. The claimant, a doctor transferred from Peninsular Malaysia to Sandakan, had shipped their car by sea in November. However, the vessel caught fire in December, delaying the car's arrival until early May. The claimant had to rent a car for three months and later discovered missing items in the vehicle. The shipping agent agreed to pay 80 percent of the rental costs, full servicing charges, and for the lost items. They were given 14 days to make the payment. * Follow us on our official WhatsApp channel and Telegram for breaking news alerts and key updates! * Do you have access to the Daily Express e-paper and online exclusive news? Check out subscription plans available. Stay up-to-date by following Daily Express's Telegram channel. Daily Express Malaysia