Latest news with #Topcon
Yahoo
16 hours ago
- Business
- Yahoo
Level AI Launches Naviant: The Future of AI Virtual Agents for Customer Experience
MOUNTAIN VIEW, Calif., June 9, 2025 /PRNewswire/ -- Level AI, a leader in customer experience AI, today announced the launch of Naviant, a next-generation AI virtual agent built to deliver truly human-like conversations and transform how organizations engage with customers. Naviant addresses a growing challenge: balancing human empathy with the efficiency of automation. Level AI has long powered industry-leading Customer Experience Intelligence and Augmentation, including Voice of the Customer (VoC), Automated QA, Screen Monitoring, and Agent Assist. With Naviant, Level AI extends its proven closed-loop CX system to AI virtual agents, ensuring consistent quality and continuous improvement across hybrid contact centers with human and AI virtual agents. "Naviant isn't just another chatbot—it's an AI virtual agent purpose-built to drive operational excellence and empathetic conversations," said Ashish Nagar, CEO of Level AI. "Level AI's core until now is deeply understanding human agent conversations, uncovering quality and CX improvement opportunities. With Naviant, we apply the same intelligence to build human-like AI agents that continuously improve through quality monitoring and continuous improvement feedback loop." Key Differentiators: AgentIQ for Actionable Automation: Naviant goes beyond simple dialogues to take real actions—like modifying orders, updating CRM records, and resolving tickets—driving over 50% better customer resolution rates. DialogIQ for Human-like Conversations: Naviant understands tone, sentiment, and context in real time, delivering emotionally aware and natural conversations that feel personal and on-brand. EnlightIQ for Continuous CX Excellence: Level AI reviews 100% of virtual agent interactions, surfacing quality insights and identifying coaching opportunities—ensuring continuous learning and higher CSAT. Fast Deployment & Customization: Naviant is quick to deploy with intuitive setup and out-of-the-box integrations—no complex coding needed. Enterprise-Ready & Secure: Multilingual support, omnichannel readiness, and robust security ensure Naviant scales globally while meeting strict compliance standards. Solving Today's CX Challenges Customer experience leaders consistently cite slow deployment, robotic conversations, and limited visibility into AI virtual agent quality as critical issues. Naviant addresses these head-on by unifying automation, analytics, and QA in a single loop—delivering high-quality, adaptable AI interactions that match your brand's tone and values. Ben Huber, a leader at Topcon shared, "We made more progress with Level AI in four weeks than we had in six months with another vendor. The experience has been stellar, and the feedback from our users has been incredible." About Level AI Level AI helps leading brands like Affirm, Penske, Vista, and Carta transform their contact centers with AI-native solutions. To see Naviant in action, request a personalized demo at Media Contact: Colm Shalvey colm@ View original content to download multimedia: SOURCE Level AI Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
28-05-2025
- Business
- Yahoo
Topcon and Vemcon Sign Memorandum of Understanding to Expand 2D-to-3D Upgrade Availability for Excavators
LIVERMORE, Calif., May 28, 2025--(BUSINESS WIRE)--Topcon Positioning Systems has announced it has signed a Memorandum of Understanding (MOU) with Vemcon GmbH, a specialist in smart excavator attachments and 2D assistance systems, to initiate a collaboration to expand the availability of advanced excavator technology solutions across the EMEA regions and additional global markets. The collaboration would bring together complementary strengths from both organizations: Vemcon's expertise in 2D assistance systems that work with smart attachments, and Topcon's advanced 3D machine control technology and global GNSS network. The arrangement lays the foundation to create a fully compatible upgrade path from Vemcon's 2D solutions to Topcon's 3D systems, offering contractors a seamless technology progression as their needs evolve. "Strategic cooperation with Vemcon will allow us to provide contractors with a more comprehensive excavator technology solution," said Murray Lodge, executive vice president at Topcon. "By integrating our technologies, we will be able to offer customers a clear advancement path from 2D to 3D systems while maintaining their existing investment in smart attachments." Jan Rotard, CEO of Vemcon, said, "With Vemcon's 2D system already installed, upgrading to Topcon's 3D control is fast and cost-effective — the sensors are there, the machine is calibrated. This allows contractors to scale their digital capabilities step by step, project by project, without locking themselves in." "Our platform combines tool recognition, quick coupler control, and assistance features like 2D and scale — and it's 3D-ready by design," said Dr. Holger Quast, COO of Vemcon. "Together with Topcon, we offer OEMs a smart, modular control stack that makes integration easy and opens the door to MiC 4.0." The arrangement also presents opportunities for data integration between the two companies' systems, with potential for future development of cloud-based solutions. This data exchange capability could provide contractors with enhanced insights into machine performance and project progress, further improving operational efficiency. "The collaboration between Topcon and Vemcon demonstrates our commitment to providing customers with technology solutions that evolve alongside their business needs," said Lodge. "As contractors look to improve their bottom line through increased efficiency, this integrated approach offers them a clear path to adopting increasingly sophisticated machine control capabilities." Both companies are exploring opportunities to expand availability across additional markets. For excavator operators and contractors, the collaboration delivers the established benefits of 3D machine control, including reduced staking costs, minimized rework, increased productivity, improved material management, enhanced operator capabilities, and simplified compliance with design specifications. For more information about Topcon's excavator machine control solutions, visit About Topcon Positioning Systems Topcon Positioning Systems is an industry-leading designer, manufacturer and distributor of precision measurement and workflow solutions for the global construction, geospatial and agriculture markets. Topcon Positioning Systems is headquartered in Livermore, California, U.S. ( LinkedIn, X, Facebook, Instagram). Its European head office is in Zoetermeer, Netherlands. Topcon Corporation ( founded in 1932, is traded on the Tokyo Stock Exchange (7732). About Vemcon Vemcon GmbH provides an open, modular control platform for excavators that integrates assistance systems and attachment control into one intuitive system. Its OEM-independent solution helps contractors and OEMs upgrade to MiC 4.0 — faster, smarter, and more cost-effectively. Whether retrofit or factory-installed, the Vemcon CoPilot turns any machine into a smart, connected carrier. Vemcon is headquartered in Munich, Germany ( LinkedIn). View source version on Contacts Press Contacts: Staci FitzgeraldTopcon Positioning Systemscorpcomm@ +1 925-245-8610 Daniel HinkeldeinVEMCON Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
28-05-2025
- Business
- Yahoo
Topcon and Vemcon Sign Memorandum of Understanding to Expand 2D-to-3D Upgrade Availability for Excavators
LIVERMORE, Calif., May 28, 2025--(BUSINESS WIRE)--Topcon Positioning Systems has announced it has signed a Memorandum of Understanding (MOU) with Vemcon GmbH, a specialist in smart excavator attachments and 2D assistance systems, to initiate a collaboration to expand the availability of advanced excavator technology solutions across the EMEA regions and additional global markets. The collaboration would bring together complementary strengths from both organizations: Vemcon's expertise in 2D assistance systems that work with smart attachments, and Topcon's advanced 3D machine control technology and global GNSS network. The arrangement lays the foundation to create a fully compatible upgrade path from Vemcon's 2D solutions to Topcon's 3D systems, offering contractors a seamless technology progression as their needs evolve. "Strategic cooperation with Vemcon will allow us to provide contractors with a more comprehensive excavator technology solution," said Murray Lodge, executive vice president at Topcon. "By integrating our technologies, we will be able to offer customers a clear advancement path from 2D to 3D systems while maintaining their existing investment in smart attachments." Jan Rotard, CEO of Vemcon, said, "With Vemcon's 2D system already installed, upgrading to Topcon's 3D control is fast and cost-effective — the sensors are there, the machine is calibrated. This allows contractors to scale their digital capabilities step by step, project by project, without locking themselves in." "Our platform combines tool recognition, quick coupler control, and assistance features like 2D and scale — and it's 3D-ready by design," said Dr. Holger Quast, COO of Vemcon. "Together with Topcon, we offer OEMs a smart, modular control stack that makes integration easy and opens the door to MiC 4.0." The arrangement also presents opportunities for data integration between the two companies' systems, with potential for future development of cloud-based solutions. This data exchange capability could provide contractors with enhanced insights into machine performance and project progress, further improving operational efficiency. "The collaboration between Topcon and Vemcon demonstrates our commitment to providing customers with technology solutions that evolve alongside their business needs," said Lodge. "As contractors look to improve their bottom line through increased efficiency, this integrated approach offers them a clear path to adopting increasingly sophisticated machine control capabilities." Both companies are exploring opportunities to expand availability across additional markets. For excavator operators and contractors, the collaboration delivers the established benefits of 3D machine control, including reduced staking costs, minimized rework, increased productivity, improved material management, enhanced operator capabilities, and simplified compliance with design specifications. For more information about Topcon's excavator machine control solutions, visit About Topcon Positioning Systems Topcon Positioning Systems is an industry-leading designer, manufacturer and distributor of precision measurement and workflow solutions for the global construction, geospatial and agriculture markets. Topcon Positioning Systems is headquartered in Livermore, California, U.S. ( LinkedIn, X, Facebook, Instagram). Its European head office is in Zoetermeer, Netherlands. Topcon Corporation ( founded in 1932, is traded on the Tokyo Stock Exchange (7732). About Vemcon Vemcon GmbH provides an open, modular control platform for excavators that integrates assistance systems and attachment control into one intuitive system. Its OEM-independent solution helps contractors and OEMs upgrade to MiC 4.0 — faster, smarter, and more cost-effectively. Whether retrofit or factory-installed, the Vemcon CoPilot turns any machine into a smart, connected carrier. Vemcon is headquartered in Munich, Germany ( LinkedIn). View source version on Contacts Press Contacts: Staci FitzgeraldTopcon Positioning Systemscorpcomm@ +1 925-245-8610 Daniel HinkeldeinVEMCON Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
28-05-2025
- Business
- Business Wire
Topcon and Vemcon Sign Memorandum of Understanding to Expand 2D-to-3D Upgrade Availability for Excavators
LIVERMORE, Calif.--(BUSINESS WIRE)-- Topcon Positioning Systems has announced it has signed a Memorandum of Understanding (MOU) with Vemcon GmbH, a specialist in smart excavator attachments and 2D assistance systems, to initiate a collaboration to expand the availability of advanced excavator technology solutions across the EMEA regions and additional global markets. By integrating our technologies, we will be able to offer customers a clear advancement path from 2D to 3D systems while maintaining their existing investment in smart attachments. Share The collaboration would bring together complementary strengths from both organizations: Vemcon's expertise in 2D assistance systems that work with smart attachments, and Topcon's advanced 3D machine control technology and global GNSS network. The arrangement lays the foundation to create a fully compatible upgrade path from Vemcon's 2D solutions to Topcon's 3D systems, offering contractors a seamless technology progression as their needs evolve. 'Strategic cooperation with Vemcon will allow us to provide contractors with a more comprehensive excavator technology solution,' said Murray Lodge, executive vice president at Topcon. 'By integrating our technologies, we will be able to offer customers a clear advancement path from 2D to 3D systems while maintaining their existing investment in smart attachments.' Jan Rotard, CEO of Vemcon, said, 'With Vemcon's 2D system already installed, upgrading to Topcon's 3D control is fast and cost-effective — the sensors are there, the machine is calibrated. This allows contractors to scale their digital capabilities step by step, project by project, without locking themselves in.' 'Our platform combines tool recognition, quick coupler control, and assistance features like 2D and scale — and it's 3D-ready by design,' said Dr. Holger Quast, COO of Vemcon. 'Together with Topcon, we offer OEMs a smart, modular control stack that makes integration easy and opens the door to MiC 4.0.' The arrangement also presents opportunities for data integration between the two companies' systems, with potential for future development of cloud-based solutions. This data exchange capability could provide contractors with enhanced insights into machine performance and project progress, further improving operational efficiency. 'The collaboration between Topcon and Vemcon demonstrates our commitment to providing customers with technology solutions that evolve alongside their business needs,' said Lodge. 'As contractors look to improve their bottom line through increased efficiency, this integrated approach offers them a clear path to adopting increasingly sophisticated machine control capabilities.' Both companies are exploring opportunities to expand availability across additional markets. For excavator operators and contractors, the collaboration delivers the established benefits of 3D machine control, including reduced staking costs, minimized rework, increased productivity, improved material management, enhanced operator capabilities, and simplified compliance with design specifications. For more information about Topcon's excavator machine control solutions, visit About Topcon Positioning Systems Topcon Positioning Systems is an industry-leading designer, manufacturer and distributor of precision measurement and workflow solutions for the global construction, geospatial and agriculture markets. Topcon Positioning Systems is headquartered in Livermore, California, U.S. ( LinkedIn, X, Facebook, Instagram). Its European head office is in Zoetermeer, Netherlands. Topcon Corporation ( founded in 1932, is traded on the Tokyo Stock Exchange (7732). About Vemcon Vemcon GmbH provides an open, modular control platform for excavators that integrates assistance systems and attachment control into one intuitive system. Its OEM-independent solution helps contractors and OEMs upgrade to MiC 4.0 — faster, smarter, and more cost-effectively. Whether retrofit or factory-installed, the Vemcon CoPilot turns any machine into a smart, connected carrier. Vemcon is headquartered in Munich, Germany ( LinkedIn).
Time of India
21-05-2025
- Business
- Time of India
SAEL to commission 2.5 GW solar capacity by FY26; eyes IPO amid limited waste-to-energy pipeline
Mumbai: SAEL , Delhi-based waste-to-energy firm, is planning to commission 3 gigawatts (GW) of solar capacity by the end of FY26, as it doubles down on solar energy amid limited opportunities in waste-to-energy, CEO Laxit Awla told ETEnergyWorld in an interview. 'We will be adding a total capacity of 2.5 GW (DC) in this year's time, this includes a solar project at Khavda of the size 1 GW, another 500 MW in Gujarat, 800 MW in Andhra Pradesh and 290 MW in Rajasthan,' Awla said. He added that this, with the already installed 500 MW capacity, would enable them to cross the 3-GW installed capacity mark. 'Project finance is already closed for all of these projects, with a mix of national and international DFIs and traditional banks,' he said. The company, which operates in both biomass and solar energy, is also preparing for an initial public offering (IPO) within the next 12 months to fund future growth, Awla said, while declining to specify the size or timing of the offering. 'We're preparing to file our DRHP soon. The market sentiment is strong, and growth capital through equity is a logical step forward,' said Awla. SAEL currently has 6.7 GW of committed solar capacity, with 3 GW expected to be operational by FY26. The company follows a standard 75:25 debt-to-equity financial structure, Awla added. The IPO-bound company is expanding its footprint in the solar sector through large-scale utility projects, supplying power to government-backed entities such as SECI, NTPC, GUVNL, and SJVN. The company currently operates 3.3 GW of module manufacturing capacity using advanced Topcon technology and plans to develop an integrated 5 GW cell-to-module manufacturing facility in the next two years. 'The solar business is where the scale lies today. We want to be one of the few fully integrated players—from IPP to cell and module manufacturing,' Awla said. Waste-to-energy: High ESG value, but growth lags Despite being an early mover in paddy stubble-based biomass power , SAEL sees fewer immediate expansion opportunities in waste-to-energy. The company operates 165 MW of biomass plants using paddy stubble — one of the key contributors to northern India's winter air pollution. 'Waste-to-energy is highly impactful from an ESG standpoint and commercially viable, but government awareness and project pipelines remain limited. We're ready to scale up if more bids come in,' said Awla. Each waste-to-energy plant employs roughly 300 direct and 2,000 indirect workers and helps eliminate about two million tonnes of stubble annually, about 0.2 million tonnes per plant, he added. Awla said the waste-to-energy segment faces challenges including lack of policy clarity, high capex, and an overemphasis on per-unit electricity costs in government tenders. He emphasized the need to move away from a 'lowest tariff' mindset and toward integrated renewable solutions for round-the-clock power. 'India is rightly moving towards solar-plus-storage and hybrid RE models. Grid stability and power supply, not just cheap units, should be the priority,' Awla said. SAEL has solar projects under development across Andhra Pradesh, Gujarat, and Karnataka, and has executed complex installations even in remote regions like Mizoram, Awla said, countering the perception that the company is primarily north India-focused.
