Latest news with #VendorAssessment
Yahoo
21-05-2025
- Business
- Yahoo
Automation Anywhere Named a Leader in IDC MarketScape: Worldwide Business Automation Platforms 2025 Vendor Assessment
SAN JOSE, Calif., May 21, 2025 /PRNewswire/ -- Automation Anywhere today announced its position as a Leader in the IDC MarketScape: Worldwide Business Automation Platforms (BAPs) 2025 Vendor Assessment (Doc #US52034624e). A copy of the IDC MarketScape excerpt is available here. According to the IDC MarketScape report, "Business automation technologies have evolved from fragmented solutions into comprehensive business automation platforms (BAPs). These platforms enable enterprises to address diverse process improvement needs through a single system supporting multiple integrated automation technologies. By eliminating the complexity and cost of managing and integrating multiple disparate technologies, enterprises use these platforms to decrease time to value at a lower unit cost as they automate and improve their business processes." The report noted that, "Organizations heavily focused on executing an automation strategy or focused on agentic process automation should consider Automation Anywhere." "We expect to see business automation platforms play a major role in broadening the use of automation as GenAI is used to simplify development and AI agents used to automate knowledge-centric tasks," said Maureen Fleming, program vice president, Convergence of AI and Automation at IDC. "Over the next several years, AI agents combined with orchestration and human-in-the-loop interactivity with copilots will largely disrupt how our enterprise processes operate." The IDC MarketScape highlights several additional strengths exhibited by Automation Anywhere, supporting the company's position as a Leader, which include: "Strong vision for use of AI-powered solution development and delivery of agentic automation capabilities, with the opportunity to disrupt how business processes are traditionally built and executed." "Strong RPA and human-in-the-loop task management capabilities, especially with its near-real-time self-healing capabilities." "Support for SaaS or managed hosting on AWS, Google Cloud Platform, and Azure." "Efficient collaboration between the Automation Anywhere team and clients that ensures timely updates on potential core technical issues during new version releases (This helps clients identify potential compatibility problems and ensures smooth transitions)." "We believe Automation Anywhere's long history of being a Leader in the automation space, from RPA to today's advanced Agentic Automation, is validated by this IDC MarketScape recognition," said Mihir Shukla, co-founder and CEO at Automation Anywhere. "We leverage this expertise to provide our customers with the most innovative and comprehensive solutions, ensuring they can confidently embrace the automation-first era and accelerate their journey toward becoming an Autonomous Enterprise." For inclusion, vendors had to operate in at least two regions worldwide, utilize two or more automation or AI technologies as part of their platform, and offer complex orchestration capabilities utilizing multiple task automation and connectivity technologies. About Automation Anywhere Automation Anywhere is the leader in Agentic Process Automation (APA) and guided by its vision to fuel the future of work by unleashing human potential through automation. Learn more at About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors. Logo - View original content: SOURCE Automation Anywhere, Inc.
Zawya
18-02-2025
- Business
- Zawya
Newgen recognised as a leader in IDC MarketScape reports
The Newgen AI-powered platform delivers highly personalised user journeys and real-time conversational support Dubai, United Arab Emirates: Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognised as a 'Leader' in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (doc #US51359124, December 2024) and IDC MarketScape: Worldwide Automated Document Generation and Customer Communication Management 2024 Vendor Assessment (doc #US52111324, December 2024). Newgen's product is the NewgenONE OmniOMS platform, also known as customer communications management (CCM). The platform has enabled leading organisations to manage complex communications and operate smarter and faster. The IDC MarketScape for Automated Document Generation CCM noted, 'Newgen Generative AI capabilities empower users to easily create highly customised forms with a variety of components, including rich text areas, grids, image carousels, and navigational elements while also supporting custom CSS for branding and survey-based form building.' The report said, 'Newgen delivers highly personalised user journeys and real-time conversational support, leveraging advanced algorithms to understand individual preferences, generate forms, and derive language translations.' The IDC MarketScape for Intelligent CCM noted, 'With a commitment to responsible AI, the Newgen AI-powered platform delivers highly personalised user journeys and real-time conversational support, leveraging advanced algorithms to understand individual preferences, generate forms, and derive language translations.' 'Modern customers expect timely, relevant, and accurate communication through their preferred channels. One flawed experience can undermine their loyalty. With NewgenONE OmniOMS, integrated with the power of GenAI, we empower our customers to design effective, customer-friendly, and relevant communication. We believe being recognised as a leader in the IDC MarketScape report further validates our commitment to driving continuous innovation and making a meaningful impact on customer success,' said Runki Goswami, Global Head of Marketing, Newgen Software. According to the IDC MarketScape for Intelligent CCM, 'Midmarket or enterprise organisations that seek a robust and scalable solution with strong native AI features and intelligent forms for managing complex communication networks and journeys should consider Newgen.' About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers. About Newgen Software Newgen is a leading provider of an AI-enabled unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen's industry-recognised, low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding and service requests to lending and underwriting, and various other use cases across industries, Newgen unlocks simple with speed and agility. For more details, visit Media contact SAI KEMKAR Account Executive E-mail :
