Latest news with #VivianaCanro
Daily Mail
7 days ago
- Daily Mail
Parents speak from beyond the grave after they died alongside child in paradise beach resort
A grieving daughter has revealed details of her last conversations with her mother, who was found dead inside a Colombia resort hotel room with her youngest sibling and her stepfather. The body of Maryeli Canro's mother, Viviana Canro, was found on the floor by her grandfather, Orlando Canro, while her four-year-old brother, Kevin Martínez, and his father, Tito Martínez, were discovered on the bed of room 404 at the Toné Blue Hotel in San Andrés last Friday. Maryeli, 25, told Noticias Caracol that she remained behind in Bogotá to look after her mother's hair salon while she enjoyed the trip to celebrate Father's Day and her grandmother's birthday. Maryeli, the oldest of Viviana's three children, recalled placing a video call via WhatsApp around 8:30 pm last Thursday. 'The three of them snuggled up in bed. Ready to rest,' Maryeli recalled. '[They were] calm and happy in their room. They were all happy.' However, Maryeli had to end the call because she had to tend to a customer and thought about calling them again at around 10:30pm. 'I checked my mom's last connection [on WhatsApp] and it was at 8:30,' she remembered. 'And I said, 'No, it's already very late. They must be resting because they're going to get up early tomorrow.' Maryeli confirmed the family, including her grandparents, checked in at the Toné Blue Hotel last Wednesday and not the Portobelo Hotel, where it was initially reported that her loved were spending their vacation. Viviana, Maryeli explained, was extremely upset over what she said were the hotel room's rotting conditions. 'We arrived at the Toné (hotel). We just arrived, yes. That hotel is really, really moisty. But you could see how moist it is, it smells really, really bad,' Viviana said in an WhatsApp audio message that Maryeli shared with Noticias Caracol. Viviana complained that the room did not have any 'toilet paper' available and regretted she had booked her parents room in the same property. 'They don't have bathrooms; they don't have towels. Oh, no, I felt sorry for them. I felt bad for my parents. No, I don't know what to do,' she said. In another audio message, Viviana told Maryeli that she had asked a female staff member about being moved into a different room. 'Yes, I said to the girl, "Can you change the room?" But then she answered me all rudely, "But not today, maybe tomorrow,"' Viviana said. 'Everything has changed so much, the rooms are dirty, they don't clean them,' the late mother wrote in a message that her daughter shared with Noticias Caracol. 'It's ugly, it smells bad.' Orlando told the outlet that he too complained about his room's condition to his daughter. 'I went down to tell her: ''My love, that room is horrible. It's so filthy, dirty, no towels, no toilet paper, nothing,"' he said. He recalled Viviana telling him, ''Oh, Daddy, I didn't like this hotel. That room smells awful.'' 'I don't know, it had a kind of weird smell, like mold,' Orlando said. 'We let it go unnoticed, and look at the consequences.' Maryeli revealed that her little brother Kevin was already feeling ill prior to arriving at the hotel from the airport and that he was still vomiting the following day. Initial reports from the medical examiner's office found that all three victims died from poisoning. Orlando visited the medical examiner's office and said he was informed that Kevin had 'nothing unusual in his stomach, that it was clean … and that his liver was clean.' He is still awaiting for results from an autopsy for his daughter and son-in-law. San Andrés Police Department colonel James Totena told Blue Radio that foul play had been ruled out and that they are waiting for the results of the autopsies. 'The poisoning could be airborne or ingested,' Totena said. 'Since there are no signs of violence, this is the most reasonable hypothesis for now, but the exact cause will be determined by the Medical Examiner.'
Daily Mail
14-07-2025
- Daily Mail
Mystery as young family of three including boy, 5, found dead in paradise resort hotel
A family of three was found dead inside a Colombian resort hotel room after they had asked the staff to be moved into a different unit due to a foul odor. The bodies of Tito Martínez and his four-year-old son Kevin Martínez were found on the bed, and his wife Viviana Canro was discovered on the floor of their room at the Portobelo Hotel in San Andrés last Friday. Canro's heartbroken father, Orlando, found the bodies - and told La FM radio that his daughter had requested a new room after checking in. 'My daughter, since the first night, asked to change rooms because there was a smell there,' Orlando said. 'We spoke to management, but they said there was no smell. 'The next day she kept insisting … until what happened happened.' The grieving father said that he wanted to return Viviana's gesture when she delivered coffee to the room where he was staying. After several knocks on the door and no response, Orlando returned to his room and told his wife that he was worried and they approached the front desk for assistance. The hotel staffer initially refused to provide access to the room despite pressure from Orlando until they agreed and had a female employee escort him. Orlando spotted Viviana lying on the floor naked and placed a blanket over her body. 'What I saw the moment I walked through that door was horrifying. I was the first one into the room, and I saw the scene of my daughter lying on the floor and Nelson and my baby lying on the bed,' he said. 'This is a huge pain, and that scene is something I have never been able to erase from my mind, nor will I ever be able to erase. 'My loved ones, my three most precious beings, died in this hotel, and I will carry them in my heart for the rest of my life.' Initial reports from the medical examiner's office found that all three victims died from poisoning, but they are waiting on the full report to determine what caused the tragedy. San Andrés Police Department colonel James Totena told Blu Radio that while they are awaiting results of the autopsies, foul play has been ruled out. 'The poisoning could be airborne or ingested,' Totena said. 'Since there are no signs of violence, this is the most reasonable hypothesis for now, but the exact cause will be determined by the Medical Examiner.' Totena said that the family had a meal and alcoholic beverages in their room in the hours leading up to their deaths. 'One of the three people managed to reach the bathroom and vomited,' he said. Orlando said his daughter had been saving up money for over a year to gift him and his wife a Father's Day and Mother's Day vacation. 'We will carry them in our hearts for the rest of our lives,' he said. 'They were so sweet and so beautiful. It was my daughter's last outing here in San Andrés.' Portobelo Hotel lamented the family tragedy in a statement and said that they have been assisting authorities in the investigation. 'From the very beginning, we have met with the family members in person, providing constant support and arranging all the necessary support during this difficult time,' the hotel said. 'We are deeply saddened by what happened, and our team is committed to addressing each of their needs with respect, sensitivity, and willingness.'
