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CIT Minister Alswaha reviews stc Group's digital and technical readiness for Hajj season
CIT Minister Alswaha reviews stc Group's digital and technical readiness for Hajj season

Saudi Gazette

time6 days ago

  • Business
  • Saudi Gazette

CIT Minister Alswaha reviews stc Group's digital and technical readiness for Hajj season

Minister of Communications and Information Technology Abdullah Alswaha conducted a field visit on Sunday to stc Group's operations center in Makkah to assess the Group's comprehensive digital, technical, and logistical readiness to serve pilgrims during the 1446 AH Hajj season. The minister was accompanied by Vice Minister and Acting Governor of the Communications, Space and Technology Commission Eng. Haytham Al-Ohali, stc Group CEO Eng. Olayan Mohammed Al-Wetaid, and senior officials. During the visit, stc Group presented its strategic technical plan to ensure optimal service delivery across Makkah, Madinah, and the Holy Sites. The plan includes detailed analysis of network performance at more than 350 key locations, with infrastructure upgrades in areas expected to experience peak capacity. In anticipation of a projected 30% increase in data usage during Hajj, the Group has upgraded over 30 5G sites and developed more than 80 advanced 4G sites. VoLTE (Voice over LTE) technology has also been activated to enhance voice and video communication and enable faster data transmission. To improve coverage, stc has established 21 new sites within the holy sites and deployed 78 mobile communication units to serve high-density areas and zones where permanent infrastructure is difficult to implement. In total, the network will be supported by 421 fixed sites and 77 mobile towers, along with 998 Wi-Fi access points strategically installed to ensure continuous and seamless internet connectivity for pilgrims. The Group has also set up 11 logistics units and 99 maintenance centers across the holy areas, staffed by specialized technical teams operating 24/7 to maintain uninterrupted service throughout the Hajj period. As part of its commitment to digital empowerment and innovation, stc unveiled a pioneering AI-driven initiative to assist pilgrims through multilingual 3D guidance. Featuring one of the largest interactive smart tables in the world, the system enables pilgrims to access comprehensive information about Hajj rituals in an intuitive and user-friendly format.

e& Partners with Digicel to Strengthen International Voice Services and Combat Telecom Fraud
e& Partners with Digicel to Strengthen International Voice Services and Combat Telecom Fraud

Hi Dubai

time06-05-2025

  • Business
  • Hi Dubai

e& Partners with Digicel to Strengthen International Voice Services and Combat Telecom Fraud

e& has partnered with Digicel Group to enhance the quality and security of Digicel's international voice services across 24 markets in the Americas, marking a major move in the global telecom landscape. Under the strategic agreement, e& will manage inbound and outbound international traffic for Digicel, streamlining operations and improving service performance. This collaboration also focuses on implementing advanced AI-driven technologies to detect and prevent fraud, a growing concern in the telecommunications sector. The initiative will provide both companies with real-time monitoring, threat mitigation tools, and robust security protocols aimed at protecting users, operators, and the broader telecom ecosystem. With rising threats and evolving technologies, the partnership is designed to set a new standard for operational resilience and security in international voice traffic management. By aligning their expertise, Digicel and e& are not only boosting technical capabilities but also future-proofing operations amid industry shifts such as the rise of OTT platforms and VoLTE. The collaboration supports Digicel's wholesale strategy by optimising costs and reinforcing its market position. Nabil Baccouche, Group Chief Carrier and Wholesale Officer at e&, said the partnership aligns with e&'s strategic expansion, particularly as the company establishes its wholesale hub in Miami. He emphasized the importance of delivering high-quality, innovative, and secure services across the Caribbean and the Americas. Liam Donnelly, Digicel Group Chief Business Officer, noted that the alliance enhances customer experience and opens the door to broader international business opportunities. As telecom providers face increasing challenges, this partnership between e& and Digicel represents a forward-looking approach to operational excellence, fraud resilience, and long-term growth in international communications. News Source: Emirates News Agency

E& and Digicel Group announce strategic partnership to enhance international voice services Aaross the Americas
E& and Digicel Group announce strategic partnership to enhance international voice services Aaross the Americas

Zawya

time05-05-2025

  • Business
  • Zawya

E& and Digicel Group announce strategic partnership to enhance international voice services Aaross the Americas

Caribbean, Abu Dhabi – e& and Digicel Group have announced a strategic partnership to enhance Digicel's international voice services across the Americas. Under this collaboration, e& will serve as Digicel's partner in 24 markets for inbound and outbound international traffic, optimizing operations and elevating service quality. As fraud threats within the telecommunications sector continue to grow in scale and complexity, Digicel and e& are reinforcing their joint commitment to protecting the industry through the deployment of cutting-edge, AI-driven fraud detection and prevention technologies. This strategic initiative will empower both companies with real-time monitoring capabilities, proactive threat mitigation, and enhanced security protocols—protecting customers, operators, and the broader telecom ecosystem. By combining their global expertise and technological leadership, Digicel and e& are setting a new benchmark in international voice traffic management and fraud resilience. This collaboration marks a significant step forward in establishing more resilient, secure, and trusted ecosystem for the telecommunications industry. By adopting an innovative approach, Digicel continues to refine its wholesale strategy in response to evolving industry trends, including the rise of OTT services and VoLTE. This partnership will enable Digicel to optimize costs, streamline infrastructure investments, and strengthen its market position. 'Leveraging our extensive expertise in international voice solutions, our partnership with Digicel Group is fully aligned with e& Carrier & Wholesale's strategy to expand our global footprint and deliver next-generation voice services across key international markets,' said Nabil Baccouche, Group Chief Carrier & Wholesale Officer at e&. 'As we establish our Wholesale's strategic hub in Miami as one of our key locations for the region, this collaboration reinforces our commitment to delivering high-quality, secure, and innovative telecom services across the Caribbean, Americas and beyond. Together, we are setting new benchmarks in international voice traffic management and fraud prevention, ensuring long-term growth and scalability for both organizations.' With its deep industry knowledge and technical capabilities, e& will play a key role in supporting Digicel's ambitions to enhance customer experience, improve operational resilience, and future-proof its international voice services. 'Our partnership with e& enables us to optimize operations and elevate the quality of services we deliver to our customers. It also opens the door to broader partnership opportunities across international business lines - creating value for both our organizations and the customers we serve.' Said Digicel Group Chief Business Officer, Liam Donnelly. About e& e& is a global technology group committed to advancing the digital future across markets in the Middle East, Asia, Africa and Europe. With the group's financial performance in 2024 showing a consolidated revenue of AED 59.2 billion and a net profit of AED 10.8 billion, e& continues to maintain its position as a financial powerhouse, reflected by its strong credit rating and solid balance sheet. Founded in Abu Dhabi over 48 years ago, e& has evolved from a telecom pioneer into a technology group. Its footprint now spans 38 countries, offering a comprehensive portfolio of innovative digital services ranging from advanced connectivity, entertainment, streaming and financial services to AI-powered solutions, cloud computing, ICT, cybersecurity and IoT platforms. The Group is structured around five core business pillars: e& UAE, e& international, e& life, e& enterprise and e& capital, each catering to distinct customer and market needs. These pillars empower e& to lead in various sectors, from telecom and digital lifestyle to enterprise services and venture investments. The ongoing strategic investments in AI, IoT, 5G and cloud services reinforce its leadership in the global technology landscape, driving the future of smart connectivity and innovation. Driven by innovation, sustainability and a commitment to digital empowerment, e& is set on creating a smarter, more connected future for individuals, businesses and communities. About Digicel Enabling customers to live, work, play and flourish in a connected world, Digicel's world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving nine million consumer and business customers in 25 markets in the Caribbean and Central America, our investments of over US$5 billion and a commitment to our communities through our Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With our Connecting. Empowering vision at the heart of everything we do - supported by our DIGI values of Diversity, Integrity, Growth and Innovation - our 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

e&, Digicel Group to enhance international voice services across Americas
e&, Digicel Group to enhance international voice services across Americas

Al Etihad

time05-05-2025

  • Business
  • Al Etihad

e&, Digicel Group to enhance international voice services across Americas

5 May 2025 18:19 ABU DHABI (WAM)e& and Digicel Group have announced a strategic partnership to enhance Digicel's international voice services across the Americas. Under this collaboration, e& will serve as Digicel's partner in 24 markets for inbound and outbound international traffic, optimising operations and elevating service fraud threats within the telecommunications sector continue to grow in scale and complexity, Digicel and e& are reinforcing their joint commitment to protecting the industry through the deployment of cutting-edge, AI-driven fraud detection, and prevention strategic initiative will empower both companies with real-time monitoring capabilities, proactive threat mitigation, and enhanced security protocols—protecting customers, operators, and the broader telecom combining their global expertise and technological leadership, Digicel and e& are setting a new benchmark in international voice traffic management and fraud collaboration marks a significant step forward in establishing more resilient, secure, and trusted ecosystem for the telecommunications adopting an innovative approach, Digicel continues to refine its wholesale strategy in response to evolving industry trends, including the rise of OTT services and VoLTE. This partnership will enable Digicel to optimise costs, streamline infrastructure investments, and strengthen its market Baccouche, Group Chief Carrier and Wholesale Officer at e&, said, 'Leveraging our extensive expertise in international voice solutions, our partnership with Digicel Group is fully aligned with e& Carrier & Wholesale's strategy to expand our global footprint and deliver next-generation voice services across key international markets."As we establish our Wholesale's strategic hub in Miami as one of our key locations for the region, this collaboration reinforces our commitment to delivering high-quality, secure, and innovative telecom services across the Caribbean, Americas and beyond. Together, we are setting new benchmarks in international voice traffic management and fraud prevention, ensuring long-term growth and scalability for both organisations.'With its deep industry knowledge and technical capabilities, e& will play a key role in supporting Digicel's ambitions to enhance customer experience, improve operational resilience, and future-proof its international voice services. Digicel Group Chief Business Officer Liam Donnelly commented, 'Our partnership with e& enables us to optimise operations and elevate the quality of services we deliver to our customers. It also opens the door to broader partnership opportunities across international business lines - creating value for both our organisations and the customers we serve."

e& and Digicel Group Announce Strategic Partnership to Enhance International Voice Services Across the Americas
e& and Digicel Group Announce Strategic Partnership to Enhance International Voice Services Across the Americas

Mid East Info

time05-05-2025

  • Business
  • Mid East Info

e& and Digicel Group Announce Strategic Partnership to Enhance International Voice Services Across the Americas

Caribbean, Abu Dhabi, May 2025 – e& and Digicel Group have announced a strategic partnership to enhance Digicel's international voice services across the Americas. Under this collaboration, e& will serve as Digicel's partner in 24 markets for inbound and outbound international traffic, optimizing operations and elevating service quality. As fraud threats within the telecommunications sector continue to grow in scale and complexity, Digicel and e& are reinforcing their joint commitment to protecting the industry through the deployment of cutting-edge, AI-driven fraud detection and prevention technologies. This strategic initiative will empower both companies with real-time monitoring capabilities, proactive threat mitigation, and enhanced security protocols—protecting customers, operators, and the broader telecom ecosystem. By combining their global expertise and technological leadership, Digicel and e& are setting a new benchmark in international voice traffic management and fraud resilience. This collaboration marks a significant step forward in establishing more resilient, secure, and trusted ecosystem for the telecommunications industry. By adopting an innovative approach, Digicel continues to refine its wholesale strategy in response to evolving industry trends, including the rise of OTT services and VoLTE. This partnership will enable Digicel to optimize costs, streamline infrastructure investments, and strengthen its market position. 'Leveraging our extensive expertise in international voice solutions, our partnership with Digicel Group is fully aligned with e& Carrier & Wholesale's strategy to expand our global footprint and deliver next-generation voice services across key international markets,' said Nabil Baccouche, Group Chief Carrier & Wholesale Officer at e&. 'As we establish our Wholesale's strategic hub in Miami as one of our key locations for the region, this collaboration reinforces our commitment to delivering high-quality, secure, and innovative telecom services across the Caribbean, Americas and beyond. Together, we are setting new benchmarks in international voice traffic management and fraud prevention, ensuring long-term growth and scalability for both organizations.' With its deep industry knowledge and technical capabilities, e& will play a key role in supporting Digicel's ambitions to enhance customer experience, improve operational resilience, and future-proof its international voice services. 'Our partnership with e& enables us to optimize operations and elevate the quality of services we deliver to our customers. It also opens the door to broader partnership opportunities across international business lines – creating value for both our organizations and the customers we serve.' Said Digicel Group Chief Business Officer, Liam Donnelly. About e&: e& is a global technology group committed to advancing the digital future across markets in the Middle East, Asia, Africa and Europe. With the group's financial performance in 2024 showing a consolidated revenue of AED 59.2 billion and a net profit of AED 10.8 billion, e& continues to maintain its position as a financial powerhouse, reflected by its strong credit rating and solid balance sheet. Founded in Abu Dhabi over 48 years ago, e& has evolved from a telecom pioneer into a technology group. Its footprint now spans 38 countries, offering a comprehensive portfolio of innovative digital services ranging from advanced connectivity, entertainment, streaming and financial services to AI-powered solutions, cloud computing, ICT, cybersecurity and IoT platforms. The Group is structured around five core business pillars: e& UAE, e& international, e& life, e& enterprise and e& capital, each catering to distinct customer and market needs. These pillars empower e& to lead in various sectors, from telecom and digital lifestyle to enterprise services and venture investments. The ongoing strategic investments in AI, IoT, 5G and cloud services reinforce its leadership in the global technology landscape, driving the future of smart connectivity and innovation. Driven by innovation, sustainability and a commitment to digital empowerment, e& is set on creating a smarter, more connected future for individuals, businesses and communities. About Digicel: Enabling customers to live, work, play and flourish in a connected world, Digicel's world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving nine million consumer and business customers in 25 markets in the Caribbean and Central America, our investments of over US$5 billion and a commitment to our communities through our Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With our Connecting. Empowering vision at the heart of everything we do – supported by our DIGI values of Diversity, Integrity, Growth and Innovation – our 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

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