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Zelle down across US leaving thousands unable to send money
Zelle down across US leaving thousands unable to send money

Daily Mail​

time02-05-2025

  • Business
  • Daily Mail​

Zelle down across US leaving thousands unable to send money

Hundreds of customers of several banks, including TD Bank, as well as the popular cash transferring service Zelle are unable to login to their accounts or send payments today, according to DownDetector. Other banks affected by this glitch include, but are not limited to, Ally Bank, Bank of America, NBT Bank, Flagstar Bank, Cadence Bank, Webster Bank, Park National Bank and Northwest bank. A representative for Webster Bank also told local New York City news station PIX11 News that the issues appeared to be due to a third party vendor. 'A third party vendor is experiencing a datacenter incident that is impacting Webster and other banks,' the spokesperson said. 'We are working diligently with our vendor to resolve any technology access issues our clients may be experiencing as quickly as possible.' Since 2017, Zelle has become the go-to peer-to-peer payment system in the country, even as they compete with rivals Venmo and Cash App. Last year, Zelle processed over $1 trillion in payments across 3.6 billion different banking transactions. As of 2025, over 2,200 different banks and credit unions in the US offer customers the ability to use Zelle through their own banking apps - accounting for 98 percent of the company's financial transactions. As of April 1, Zelle, which has 150 million customers in the US, no longer allows users to make payments through their stand-alone app. Instead, the service is integrated directly into users' banking apps. Customers affected by this outage expressed outrage on social media. One X user wrote: 'it is unconscionable how a national bank's Zelle is down almost on a weekly basis as it is today! I for one am absolutely sick of it and will start looking for a better option for my banking needs if this continues,' tagging Citizens Bank in the post. 'Ummm I need to pay my bills, fix Zelle!!' another posted, tagging Navy Federal Credit Union (NFCU). Just after 10am ET, NFCU responded to another user who claimed they could not access Zelle or the bank's mobile app. NFCU said its technical team is actively working to resolve the issue with Zelle, but that it hasn't received reports of an outage with its Mobile App. The bank recommended uninstalling and reinstalling the app to try and resolve the sign in issues.

BREAKING NEWS Zelle is DOWN across US leaving thousands unable to send money
BREAKING NEWS Zelle is DOWN across US leaving thousands unable to send money

Daily Mail​

time02-05-2025

  • Business
  • Daily Mail​

BREAKING NEWS Zelle is DOWN across US leaving thousands unable to send money

Hundreds of customers of several banks, including TD Bank, as well as the popular cash transferring service Zelle are unable to login to their accounts or send payments today, according to DownDetector. Other banks affected by this glitch include, but are not limited to, Ally Bank, Bank of America, NBT Bank, Flagstar Bank, Cadence Bank, Webster Bank, Park National Bank and Northwest bank. As of 8am ET this morning, nearly 800 people reported issues with TD bank and Zelle. By 10am, customers of other major banks began reporting similar issues. In a post on social media, a TD Bank representative said that its Technical Support team is aware of the issue and is 'working diligently' to resolve it. A representative for Webster Bank also told local New York City news station PIX11 News that the issues appeared to be due to a third party vendor. 'A third party vendor is experiencing a datacenter incident that is impacting Webster and other banks,' the spokesperson said. 'We are working diligently with our vendor to resolve any technology access issues our clients may be experiencing as quickly as possible.' This is a developing story, more updates to come.

HSA Bank Health & Wealth Index: Despite Positive Lifestyle Changes Employees are Stressed About Finances
HSA Bank Health & Wealth Index: Despite Positive Lifestyle Changes Employees are Stressed About Finances

Yahoo

time30-04-2025

  • Business
  • Yahoo

HSA Bank Health & Wealth Index: Despite Positive Lifestyle Changes Employees are Stressed About Finances

74% made changes to improve wealth and finances 54% report their financial state has affected their ability to save for retirement MILWAUKEE, April 30, 2025--(BUSINESS WIRE)--HSA Bank, a division of Webster Bank, N.A., today announced results of the eighth Health & Wealth Index℠, highlighting trends and generational differences among employees and their finances, health and wellbeing. The Index reveals positive lifestyle changes along with high confidence and awareness among employees regarding their benefits. However, confidence drops when employees look ahead, with 41% reporting they are unprepared financially to retire and almost two-thirds expressing concern about current or future medical costs. "A key takeaway from this year's Health & Wealth Index proves employees are engaged in their health and wealth, but they're also feeling unprepared when they consider future medical costs and retirement," said Chad Wilkins, President of HSA Bank. "As employer benefit programs change and employee needs shift, employers have a critical opportunity to provide benefits and educational information that meet their current and long-term needs." Key Health & Wealth Index findings include: 85% of employees are making positive changes. During the past year, 85% of employees have made a conscious lifestyle change to improve their physical health. Notably 84% of Gen-Zers report they have made intentional changes to improve their financing through means like paying off debt, funding an emergency savings account, and investing compared to the average of 74% for all employees. Few are saving for emergencies. Unexpected costs can have a direct impact on employee mental health and productivity. Only one in four employees report they set aside money for unexpected or unplanned emergency expenses. Similarly, 27% of employees reported that employers could help them with expenses by offering an emergency savings account. Finances are impacting mental health differently among generations. More than one-third of employees report they regularly think about a financial decision they regret. Money causes a significantly higher toll on mental health among Gen-Z (45%) and Millennials (45%) compared to older generations (Gen-X 35% and Baby Boomers 17%). Millennials lead responses for the age group reporting they'd like to save more (69%) and invest more (50%). Better benefits are motivation to move. Forty-two percent of employees claimed to be likely to change employers due to improved benefits, with this number higher among Gen-Z (54%) and Millennials (49%). The Index also emphasized the need to help employees enroll in benefit programs as more than a quarter of employees (26%) said they often rely on resources outside their employer to make decisions about their healthcare plan. Gen-Z are more likely to feel stressed when enrolling in medical insurance (30%) and more than two-thirds rely on external resources to help make benefits enrollments. "The retirement journey is more than a 401(k) plan. Today, employees are seeking employers who can help them save for emergencies and support their personal and financial wellbeing," said Kevin Robertson, Chief Revenue Officer at HSA Bank. "In addition to helping create a bigger nest egg for the future, these actions have clear business benefits including stronger connections, reduced turnover and higher productivity." The HSA Health & Wealth Index is on HSA Bank's website here. About the Study: HSA Bank surveyed more than 2,000 employed, full-time and benefit-eligible individuals ages 18 to 74 across a range of industries. The survey was commissioned by HSA Bank and executed by a third-party organization. The margin of error for this sample size is +/- 2.18 percent at the 95 percent confidence level. Smaller subgroups have larger margins of error. About HSA Bank: At HSA Bank, we're working toward a world where everyone is confidently engaged with their health and wealth. By delivering personalized insights, experiences and solutions, we make it simple for our nearly 4 million members nationwide to drive value and tangible outcomes. As a leader in health accounts for over two decades, we have the depth and breadth of expertise that matters most. We are devoted to delivering an outstanding user experience and our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for individuals, employers and partners. As of March 31,2025, HSA Bank had $14.3 billion in total footings comprising $9.2 billion in deposit balances and $5.1 billion in assets under administration through linked investment accounts and is a division of Webster Bank, N.A., Member FDIC. Plan Administrative Services and Benefit Services are administered by Webster Servicing LLC. To learn more, visit View source version on Contacts Media Contact:Alice FerreiraWebster Bank(203) 578-2610acferreira@ Sign in to access your portfolio

HSA Bank Health & Wealth Index: Despite Positive Lifestyle Changes Employees are Stressed About Finances
HSA Bank Health & Wealth Index: Despite Positive Lifestyle Changes Employees are Stressed About Finances

Business Wire

time30-04-2025

  • Business
  • Business Wire

HSA Bank Health & Wealth Index: Despite Positive Lifestyle Changes Employees are Stressed About Finances

MILWAUKEE--(BUSINESS WIRE)--HSA Bank, a division of Webster Bank, N.A., today announced results of the eighth Health & Wealth Index℠, highlighting trends and generational differences among employees and their finances, health and wellbeing. 'A key takeaway from this year's Health & Wealth Index proves employees are engaged in their health and wealth, but they're also feeling unprepared when they consider future medical costs and retirement,' said Chad Wilkins, President of HSA Bank. The Index reveals positive lifestyle changes along with high confidence and awareness among employees regarding their benefits. However, confidence drops when employees look ahead, with 41% reporting they are unprepared financially to retire and almost two-thirds expressing concern about current or future medical costs. 'A key takeaway from this year's Health & Wealth Index proves employees are engaged in their health and wealth, but they're also feeling unprepared when they consider future medical costs and retirement,' said Chad Wilkins, President of HSA Bank. 'As employer benefit programs change and employee needs shift, employers have a critical opportunity to provide benefits and educational information that meet their current and long-term needs.' Key Health & Wealth Index findings include: 85% of employees are making positive changes. During the past year, 85% of employees have made a conscious lifestyle change to improve their physical health. Notably 84% of Gen-Zers report they have made intentional changes to improve their financing through means like paying off debt, funding an emergency savings account, and investing compared to the average of 74% for all employees. Few are saving for emergencies. Unexpected costs can have a direct impact on employee mental health and productivity. Only one in four employees report they set aside money for unexpected or unplanned emergency expenses. Similarly, 27% of employees reported that employers could help them with expenses by offering an emergency savings account. Finances are impacting mental health differently among generations. More than one-third of employees report they regularly think about a financial decision they regret. Money causes a significantly higher toll on mental health among Gen-Z (45%) and Millennials (45%) compared to older generations (Gen-X 35% and Baby Boomers 17%). Millennials lead responses for the age group reporting they'd like to save more (69%) and invest more (50%). Better benefits are motivation to move. Forty-two percent of employees claimed to be likely to change employers due to improved benefits, with this number higher among Gen-Z (54%) and Millennials (49%). The Index also emphasized the need to help employees enroll in benefit programs as more than a quarter of employees (26%) said they often rely on resources outside their employer to make decisions about their healthcare plan. Gen-Z are more likely to feel stressed when enrolling in medical insurance (30%) and more than two-thirds rely on external resources to help make benefits enrollments. 'The retirement journey is more than a 401(k) plan. Today, employees are seeking employers who can help them save for emergencies and support their personal and financial wellbeing,' said Kevin Robertson, Chief Revenue Officer at HSA Bank. 'In addition to helping create a bigger nest egg for the future, these actions have clear business benefits including stronger connections, reduced turnover and higher productivity.' The HSA Health & Wealth Index is on HSA Bank's website here. About the Study: HSA Bank surveyed more than 2,000 employed, full-time and benefit-eligible individuals ages 18 to 74 across a range of industries. The survey was commissioned by HSA Bank and executed by a third-party organization. The margin of error for this sample size is +/- 2.18 percent at the 95 percent confidence level. Smaller subgroups have larger margins of error. About HSA Bank: At HSA Bank, we're working toward a world where everyone is confidently engaged with their health and wealth. By delivering personalized insights, experiences and solutions, we make it simple for our nearly 4 million members nationwide to drive value and tangible outcomes. As a leader in health accounts for over two decades, we have the depth and breadth of expertise that matters most. We are devoted to delivering an outstanding user experience and our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for individuals, employers and partners. As of March 31,2025, HSA Bank had $14.3 billion in total footings comprising $9.2 billion in deposit balances and $5.1 billion in assets under administration through linked investment accounts and is a division of Webster Bank, N.A., Member FDIC. Plan Administrative Services and Benefit Services are administered by Webster Servicing LLC. To learn more, visit

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