Latest news with #Zadarma
Globe and Mail
8 hours ago
- Business
- Globe and Mail
Top 3 AI Voice Agents Integrated with VoIP Telephony Zadarma For the First Time in Europe
European telecom provider Zadarma has successfully integrated three of the leading AI-powered voice assistants into its cloud telephony and virtual PBX platform London, United Kingdom--(Newsfile Corp. - June 9, 2025) - Three major AI voice agents can now be fully integrated into the Zadarma cloud-based phone system. This means businesses can start using AI-powered voice assistants in their daily communications. This is the first time this kind of integration has been done on a large scale in Europe. The integration allows combining live human support with the AI, within the Zadarma's free virtual PBX system (Cloud PBX). Businesses can easily route calls to the appropriate AI voice agent by simply transferring the call to the corresponding extension, just like they would transfer it to a human colleague. This allows businesses to gradually delegate certain tasks to the AI. Additionally, the AI agent can also transfer calls to a human team member when needed. AI-powered voice bot can automatically interact with customers and execute certain tasks without human agent involvement. It can also receive calls if all other agents are busy or unavailable, or be used as one of the agents, participating in a call flow. The integration is compatible with existing PBX infrastructure. This means no major changes are needed in the PBX configuration. User-friendly setup guides are available. All three AI voice agents can now be integrated with the Zadarma's platform, supporting inbound and outbound calls, participation in call queues, handling calls during off-hours and holidays, and more. AI-powered voice agents are made using some of the most popular chat AI platforms. Businesses can choose the technology that suits their needs. Each voice agent can match a company's communication style, objectives, and tone of voice. One of the biggest advantages of these AI agents is their adaptability. Businesses can define the information the agent uses. This allows the AI to sound like the brand. The setup doesn't require advanced technical knowledge. This means AI technology is accessible to businesses of all sizes. Additionally, businesses can create different agents for different tasks. For example, one for sales inquiries and another for technical support. This flexible way of adding AI gives businesses more control, better results, and makes automation easier. Integrating the phone system with AI-powered voice assistants is a major step forward for companies looking to improve their communication without extra costs. Businesses can now reduce workloads for their employees with just a few clicks. Adding an extra agent to the team has never been easier. What once seemed like fiction has now become reality. About Zadarma Established in 2006, Zadarma is an independent VoIP provider operating globally, with offices located in Burgas (Bulgaria), London (UK), Wroclaw (Poland), and Valencia (Spain). With seven main data centers spread across seven countries on three continents, Zadarma focuses on offering reliable cloud communication services for businesses and individuals around the world. Their services include virtual phone numbers in over 100 countries, worldwide calling, a cloud-based PBX system, CRM, and a wide range of communication tools developed in-house. Supporting eight languages and offering multilingual technical support, Zadarma makes it easy for users around the globe to stay connected.
Yahoo
8 hours ago
- Business
- Yahoo
Top 3 AI Voice Agents Integrated with VoIP Telephony Zadarma For the First Time in Europe
European telecom provider Zadarma has successfully integrated three of the leading AI-powered voice assistants into its cloud telephony and virtual PBX platform London, United Kingdom--(Newsfile Corp. - June 9, 2025) - Three major AI voice agents can now be fully integrated into the Zadarma cloud-based phone system. This means businesses can start using AI-powered voice assistants in their daily communications. This is the first time this kind of integration has been done on a large scale in Europe. ZadarmaTo view an enhanced version of this graphic, please visit: The integration allows combining live human support with the AI, within the Zadarma's free virtual PBX system (Cloud PBX). Businesses can easily route calls to the appropriate AI voice agent by simply transferring the call to the corresponding extension, just like they would transfer it to a human colleague. This allows businesses to gradually delegate certain tasks to the AI. Additionally, the AI agent can also transfer calls to a human team member when needed. AI-powered voice bot can automatically interact with customers and execute certain tasks without human agent involvement. It can also receive calls if all other agents are busy or unavailable, or be used as one of the agents, participating in a call flow. The integration is compatible with existing PBX infrastructure. This means no major changes are needed in the PBX configuration. User-friendly setup guides are available. All three AI voice agents can now be integrated with the Zadarma's platform, supporting inbound and outbound calls, participation in call queues, handling calls during off-hours and holidays, and more. AI-powered voice agents are made using some of the most popular chat AI platforms. Businesses can choose the technology that suits their needs. Each voice agent can match a company's communication style, objectives, and tone of voice. One of the biggest advantages of these AI agents is their adaptability. Businesses can define the information the agent uses. This allows the AI to sound like the brand. The setup doesn't require advanced technical knowledge. This means AI technology is accessible to businesses of all sizes. Additionally, businesses can create different agents for different tasks. For example, one for sales inquiries and another for technical support. This flexible way of adding AI gives businesses more control, better results, and makes automation easier. Integrating the phone system with AI-powered voice assistants is a major step forward for companies looking to improve their communication without extra costs. Businesses can now reduce workloads for their employees with just a few clicks. Adding an extra agent to the team has never been easier. What once seemed like fiction has now become reality. About Zadarma Established in 2006, Zadarma is an independent VoIP provider operating globally, with offices located in Burgas (Bulgaria), London (UK), Wroclaw (Poland), and Valencia (Spain). With seven main data centers spread across seven countries on three continents, Zadarma focuses on offering reliable cloud communication services for businesses and individuals around the world. Their services include virtual phone numbers in over 100 countries, worldwide calling, a cloud-based PBX system, CRM, and a wide range of communication tools developed in-house. Supporting eight languages and offering multilingual technical support, Zadarma makes it easy for users around the globe to stay connected. Media Contact:Iryna KadiievskaEmail: ik@ To view the source version of this press release, please visit Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Reuters
8 hours ago
- Business
- Reuters
Top 3 AI Voice Agents Integrated with Zadarma VoIP Telephony for First Time in Europe
LONDON, United Kingdom, June 9, 2025 (EZ Newswire) -- Three major AI voice agents are now fully integrated with the Zadarma, opens new tab cloud-based phone system, enabling businesses to use AI-powered voice assistants in their daily communications. This milestone marks the first large-scale integration of its kind in Europe. The integration allows combining live human support with AI within Zadarma's free virtual PBX system, opens new tab (Cloud PBX). Businesses can easily route calls to the appropriate AI voice agent by simply transferring the call to the corresponding extension, just like they would transfer it to a human colleague, allowing businesses to gradually delegate certain tasks to AI. Additionally, the AI agent can also transfer calls to a human team member when needed. The AI-powered voice bot can automatically interact with customers and execute certain tasks without human agent involvement. It can also receive calls if all other agents are busy or unavailable, or be used as one of the agents, participating in a call flow. The integration is compatible with existing PBX infrastructure, requiring no major changes to be made in the PBX configuration, and user-friendly setup guides are also available. All three AI voice agents, opens new tab can now be integrated with the Zadarma's platform, supporting inbound and outbound calls, participation in call queues, handling calls during off-hours and holidays, and more. AI-powered voice agents are made using some of the most popular chat AI platforms and businesses can choose the technology that suits their needs. Each voice agent can match a company's communication style, objectives, and tone of voice. One of the biggest advantages of these AI agents is their adaptability. Businesses can define the information the agent uses so that the AI agent can match the style of the brand. The setup does not require advanced technical knowledge, making AI technology accessible to businesses of all sizes. Additionally, businesses can create dedicated agents for specific tasks—for example, one for sales inquiries and another for technical support. This flexible approach to AI integration offers greater control, improved results, and easier automation. Integrating AI-powered voice assistants with the phone system is a major advancement for companies aiming to enhance communication without added costs. Businesses can now reduce employee workloads with just a few clicks. Adding an AI agent to the team has never been easier—what once seemed like fiction is now a reality. About Zadarma Established in 2006, Zadarma is an independent VoIP provider operating globally, with offices located in Burgas (Bulgaria), London (UK), Wroclaw (Poland), and Valencia (Spain). With seven main data centers spread across seven countries on three continents, Zadarma focuses on offering reliable cloud communication services for businesses and individuals around the services include virtual phone numbers in over 100 countries, worldwide calling, a cloud-based PBX system, CRM, and a wide range of communication tools developed in-house. Supporting eight languages and offering multilingual technical support, Zadarma makes it easy for users around the globe to stay more information, visit Media Contact Iryna Kadiievskaik@ ### SOURCE: Zadarma Copyright 2025 EZ Newswire See release on EZ Newswire
