Latest news with #holidays
The Sun
4 hours ago
- Entertainment
- The Sun
Molly-Mae accused of ‘always moaning' as she claims not to have done ‘one fun thing' this summer despite holidays
MOLLY-MAE Hague has been accused of "moaning" about her luxury jet-setting lifestyle after three holidays this year. The influencer, 26, told fans on her latest vlog that she's not done one "fun thing" this summer. 7 7 7 7 But some fans were left open-mouthed as she failed to acknowledge her no expense spared getaways to Dubai, Disneyland and Budapest, while claiming she has "no life". Molly said: "I said to a friend the other day, that I'm going to make it to the end of summer having not done one fun thing." Speaking to her sister, she said: "Zoe, I haven't socialised once. I'm going to get to the end of this summer having not done one social fun thing. "I haven't a life. That's not good is it. "Summer will end and I've not done one fun social thing." Molly went on to say that she's not put makeup on or dressed up for a night out with her friends in ages. But her followers were quick to hit out at the star for taking her luxury lifestyle for advantage. One wrote: "I like Molly but she does complain." A second posted: "Wimbledon, lunches, Spain, Dubai, France, Centre Parcs... let's normalise that." Someone else commented: "This was so jarring because she can casually spend 6k in Dior on an outfit to log to Wimbledon then complains she has no time for herself. "'No life', when she has a better life than 99.9 per cent of girls/mums her age," a fourth said. "She's been to Dubai three times this year," this person said. This follower posted: "She's on holiday every month, she was just at Wimbledon. She was at Estelle Manor Spa." While another noted: "She's a millionaire, she can literally wake up tomorrow and do whatever the hell she wants." This annoyed viewer asked: "Why does she always want us to feel sorry for her?" It comes after the influencer traveled to the UAE in March with their two-year-old daughter, Bambi, and praised the destination as their "happy place". Tommy was spotted at the airport with them, and the pair shared nearly identical snaps from the same resort. In April, Tommy splurged on a luxury stay in Budapest as he prepared for his first fight since defeating KSI in October 2023. They stayed at The Pullman, a five-star hotel with luxurious amenities, including a gym, restaurant, and bar. The hotel's most expensive suite, which boasts a spiral staircase, is believed to cost at least £500 a night. In May, Molly-Mae and Tommy took Bambi to Disneyland Paris. Molly-Mae gave fans a glimpse into the lavish getaway - complete with champagne on board and a Mickey Mouse cake. The former Love Islander also took a trip to St Moriz in Switzerland in January for a luxurious "work trip". Taking to Instagram, she shared several clips and photos from her stay at the posh Badrutt's Palace Hotel in St. Moritz, where rooms go for around £1,500 a night. 7 7
The Sun
a day ago
- The Sun
Every single bag on Ryanair hols flight left behind in UK…as passenger with no suncream says ‘there's many burnt bodies'
BRIT tourists' holidays have been thrown into crisis after a Ryanair flight reportedly landed without any checked luggage. The flight from Bristol to Gran Canaria on July 18 is believed to have landed without anyone's bags in the hold. is your go-to destination for the best celebrity news, real-life stories, jaw-dropping pictures and must-see video. Like us on Facebook at and follow us from our main Twitter account at @TheSun.
Irish Times
2 days ago
- Business
- Irish Times
‘The worst customer service experience of my life': Tales of Aer Lingus travel trouble
It being the height of summer, it is hardly surprising that travel is on the minds of many, although we are not convinced that plans to jet away to sunnier spots or memories of holidays just finished are behind the recent spike in complaints about Aer Lingus . A couple of weeks back we highlighted the story of a reader called Cathy who was left hungry on a transatlantic flight , having had the temerity to fall asleep ahead of the in-flight meal service. Aer Lingus did resolve the issue to her satisfaction but her story prompted quite a few other readers to get in touch to share stories of how they had been let down by what was once our national airline. Here are just some of them. First up is Joanne who admitted her story was going to 'seem like very much a first world problem' but she was prompted to share it because of 'the recent proliferation of Aer Lingus AerClub advertisements enticing new customers to join' and said it was 'driving me a little round the bend when I've been completely shafted by AerClub despite having spent thousands with Aer Lingus through business and personal travel in the last few years'. READ MORE Joanne has been a member of the Aer Lingus AerClub loyalty scheme for more than three years and usually chooses Aer Lingus for all her air travel. She has had Silver tier AerClub status since 2023. [ Would you want to be woken for an in-flight meal of rubbery pasta? Opens in new window ] 'Before the new Tier Credit period began on April 1st I was tracking my tier credits and planning travel to ensure (as I was so close) that I would fly enough sectors to ensure elevation to Platinum tier, which would unlock more benefits,' she says. 'I flew all the flights needed but noticed that one flight on March 13th was missing and never awarded the credits. Within a week I submitted my first missing credits form.' She says she is 'not joking' about having called the Aer Lingus AerClub line approximately 20 times since, 'and, as nice as some of the agents are, I can get absolutely no answer or update on when my case will be reviewed. 'It seems forever destined to stay 'in the queue'. After three months with no movement whatsoever I can only assume I've been totally shafted and Aer Lingus have no intention to update my status and award me the credits I'm owed.' We contacted the airline and in a statement it said Joanne's AerClub tier credits 'were not automatically assigned at the time of booking due to a technical error. However, our customer's AerClub account has now been fully credited, and as a gesture of goodwill, we have extended their Platinum membership status until 2027.' [ 'I am really disappointed in how Aer Lingus treats customers when things go wrong' Opens in new window ] The next story is far more serious and comes from a reader who contacted us on behalf of her recently widowed mother who is in her 80s. A couple of years ago her parents were in Malaga when her mother's sister had a fall and needed surgery. She was told things were not looking good. Our reader called Aer Lingus and 'spoke to a great chap and he assured me that, although we had to pay for new returns, we could claim this back, if my aunt died, and if we could provide a death certificate'. The woman did pass away but there was a delay in issuing the death certificate and in the interim our reader's father also died suddenly. Our reader was left to chase the refund. In March of this year she mailed Aer Lingus and was told that because her parents had flown home with Aer Lingus from Malaga in September 2023 there was no refund due. It turns out that while the return flight, which was changed for September 22nd from the original date of September 26th, was paid for in full, the Aer Lingus agent used the same booking reference. [ An Aer Lingus passenger's 26-hour trek home, and eventual refund Opens in new window ] 'I've tried to use the refund online service, but as the booking reference shows they did take flights, and no nuance about the flights being paid for separately, their computer says 'no' each time. I've sent an email asking to speak with a person as it needs a light touch and a bit of investigation, but I got the standard reply back: sorry, cannot help you, you flew.' 'Aer Lingus extends its deepest sympathies to the family for their loss and apologise for the delay in resolving their query,' the company said in a statement. 'While Aer Lingus policy requires a government-issued death certificate for bereavement related refunds, given the extenuating circumstances of this case, we are liaising with the family and will accept alternative available documentation to process the refund.' And finally, there is Marc, who has also been given the runaround by Aer Lingus. 'Last August my wife, our three kids aged four, three and eight months and I flew to France with Aer Lingus for a comping holiday. On arrival at Brest airport we realised Aer Lingus hadn't loaded our bags on to the flight in Dublin,' he begins. 'This happens, but it was particularly challenging for us as travelling with three young kids.' He repeats that such things happens but says the 'subsequent experience with Aer Lingus, however, was beyond disgraceful'. He says that after multiple calls to find out where their luggage was and when it might get to them, he was able to establish that they were scheduled to arrive five days later 'on the next direct flight into Brest airport. This is despite multiple flights to nearby airports and even connections via Paris in the intervening days. 'My family's situation didn't matter to them and it was impossible to speak to a direct Aer Lingus employee on this.' Marc says that in the meantime the had buy food and also clothes for their children in the nearest town 'to get us through the first few days of the trip'. 'I kept receipts for most items but not all, which was my mistake, in hindsight. Once the bags arrived I was advised to raise a 'delayed baggage claim' to get refunded for my costs. I did this immediately. You won't be surprised to hear I only heard back from them last week on this – while on this year's holiday. We flew Ryanair – apart from some delays due to French ACT, so far so good. 'I did send a mail [to Aer Lingus] once a month, asking as to the status of my claim – no response, of course. I doubt a human read it.' Marc had submitted claims totalling €160 'to cover food, clothing, toiletries and a bike rental to cycle into the town to purchase these items'. He says he accepts that the last one could be seen as stretching things but, given the circumstances, he figured it was reasonable. 'When I heard back from them last week I was told only €13 was refundable because the other receipts didn't explicitly state they were in euro, even though it was clear they were from a French supermarket, and, in the case of bike rental, were not itemised,' he says. Marc managed to find a clause in EU legislation that states 'inclusion of currency is not mandatory in French receipts' and he sent the full receipt for the bike rental. 'I received a mail the next morning to state that a 'full and final payment' of €13 had been made. When I responded again I got an automated mail saying the case is now closed and this email won't be read. 'What shocked us is that Aer Lingus positions itself as a family-friendly, national carrier who cares about its customers. The staff at the check-in area in T2 are some of the most courteous and professional people I have met and always go out of their way to help when they see us coming with lots of bags and kids hanging out of us. It has always been a trigger to fly Aer Lingus up to now. 'This experience was the polar opposite of it, and as well as being the worst customer service experience of my life, it does a huge disservice to these people too.' In response, Aer Lingus said it 'reimburses reasonable expenses such as the purchase of essential items such as clothes or toiletries in the case of delayed baggage, but does not refund cost of meals. We fully understand the inconvenience of delayed baggage, particularly for a family travelling with young children, and have offered [our reader] a gesture of goodwill on this occasion as a valued customer.'
Irish Times
2 days ago
- Business
- Irish Times
‘On your bike': Aer Lingus treatment of reader with young family ‘does the airline's own staff a huge disservice too'
It being the height of summer, it is hardly surprising that travel is on the minds of many, although we are not convinced that plans to jet away to sunnier spots or memories of holidays just finished are behind the recent spike in complaints about Aer Lingus . A couple of weeks back we highlighted the story of a reader called Cathy who was left hungry on a transatlantic flight , having had the temerity to fall asleep ahead of the in-flight meal service. Aer Lingus did resolve the issue to her satisfaction but her story prompted quite a few other readers to get in touch to share stories of how they had been let down by what was once our national airline. Here are just some of them. First up is Joanne who admitted her story was going to 'seem like very much a first world problem' but she was prompted to share it because of 'the recent proliferation of Aer Lingus AerClub advertisements enticing new customers to join' and said it was 'driving me a little round the bend when I've been completely shafted by AerClub despite having spent thousands with Aer Lingus through business and personal travel in the last few years'. READ MORE Joanne has been a member of the Aer Lingus AerClub loyalty scheme for more than three years and usually chooses Aer Lingus for all her air travel. She has had Silver tier AerClub status since 2023. [ Would you want to be woken for an in-flight meal of rubbery pasta? Opens in new window ] 'Before the new Tier Credit period began on April 1st I was tracking my tier credits and planning travel to ensure (as I was so close) that I would fly enough sectors to ensure elevation to Platinum tier, which would unlock more benefits,' she says. 'I flew all the flights needed but noticed that one flight on March 13th was missing and never awarded the credits. Within a week I submitted my first missing credits form.' She says she is 'not joking' about having called the Aer Lingus AerClub line approximately 20 times since, 'and, as nice as some of the agents are, I can get absolutely no answer or update on when my case will be reviewed. 'It seems forever destined to stay 'in the queue'. After three months with no movement whatsoever I can only assume I've been totally shafted and Aer Lingus have no intention to update my status and award me the credits I'm owed.' We contacted the airline and in a statement it said Joanne's AerClub tier credits 'were not automatically assigned at the time of booking due to a technical error. However, our customer's AerClub account has now been fully credited, and as a gesture of goodwill, we have extended their Platinum membership status until 2027.' [ 'I am really disappointed in how Aer Lingus treats customers when things go wrong' Opens in new window ] The next story is far more serious and comes from a reader who contacted us on behalf of her recently widowed mother who is in her 80s. A couple of years ago her parents were in Malaga when her mother's sister had a fall and needed surgery. She was told things were not looking good. Our reader called Aer Lingus and 'spoke to a great chap and he assured me that, although we had to pay for new returns, we could claim this back, if my aunt died, and if we could provide a death certificate'. The woman did pass away but there was a delay in issuing the death certificate and in the interim our reader's father also died suddenly. Our reader was left to chase the refund. In March of this year she mailed Aer Lingus and was told that because her parents had flown home with Aer Lingus from Malaga in September 2023 there was no refund due. It turns out that while the return flight, which was changed for September 22nd from the original date of September 26th, was paid for in full, the Aer Lingus agent used the same booking reference. [ An Aer Lingus passenger's 26-hour trek home, and eventual refund Opens in new window ] 'I've tried to use the refund online service, but as the booking reference shows they did take flights, and no nuance about the flights being paid for separately, their computer says 'no' each time. I've sent an email asking to speak with a person as it needs a light touch and a bit of investigation, but I got the standard reply back: sorry, cannot help you, you flew.' 'Aer Lingus extends its deepest sympathies to the family for their loss and apologise for the delay in resolving their query,' the company said in a statement. 'While Aer Lingus policy requires a government-issued death certificate for bereavement related refunds, given the extenuating circumstances of this case, we are liaising with the family and will accept alternative available documentation to process the refund.' And finally, there is Marc, who has also been given the runaround by Aer Lingus. 'Last August my wife, our three kids aged four, three and eight months and I flew to France with Aer Lingus for a comping holiday. On arrival at Brest airport we realised Aer Lingus hadn't loaded our bags on to the flight in Dublin,' he begins. 'This happens, but it was particularly challenging for us as travelling with three young kids.' He repeats that such things happens but says the 'subsequent experience with Aer Lingus, however, was beyond disgraceful'. He says that after multiple calls to find out where their luggage was and when it might get to them, he was able to establish that they were scheduled to arrive five days later 'on the next direct flight into Brest airport. This is despite multiple flights to nearby airports and even connections via Paris in the intervening days. 'My family's situation didn't matter to them and it was impossible to speak to a direct Aer Lingus employee on this.' Marc says that in the meantime the had buy food and also clothes for their children in the nearest town 'to get us through the first few days of the trip'. 'I kept receipts for most items but not all, which was my mistake, in hindsight. Once the bags arrived I was advised to raise a 'delayed baggage claim' to get refunded for my costs. I did this immediately. You won't be surprised to hear I only heard back from them last week on this – while on this year's holiday. We flew Ryanair – apart from some delays due to French ACT, so far so good. 'I did send a mail [to Aer Lingus] once a month, asking as to the status of my claim – no response, of course. I doubt a human read it.' Marc had submitted claims totalling €160 'to cover food, clothing, toiletries and a bike rental to cycle into the town to purchase these items'. He says he accepts that the last one could be seen as stretching things but, given the circumstances, he figured it was reasonable. 'When I heard back from them last week I was told only €13 was refundable because the other receipts didn't explicitly state they were in euro, even though it was clear they were from a French supermarket, and, in the case of bike rental, were not itemised,' he says. Marc managed to find a clause in EU legislation that states 'inclusion of currency is not mandatory in French receipts' and he sent the full receipt for the bike rental. 'I received a mail the next morning to state that a 'full and final payment' of €13 had been made. When I responded again I got an automated mail saying the case is now closed and this email won't be read. 'What shocked us is that Aer Lingus positions itself as a family-friendly, national carrier who cares about its customers. The staff at the check-in area in T2 are some of the most courteous and professional people I have met and always go out of their way to help when they see us coming with lots of bags and kids hanging out of us. It has always been a trigger to fly Aer Lingus up to now. 'This experience was the polar opposite of it, and as well as being the worst customer service experience of my life, it does a huge disservice to these people too.' In response, Aer Lingus said it 'reimburses reasonable expenses such as the purchase of essential items such as clothes or toiletries in the case of delayed baggage, but does not refund cost of meals. We fully understand the inconvenience of delayed baggage, particularly for a family travelling with young children, and have offered [our reader] a gesture of goodwill on this occasion as a valued customer.'
BBC News
2 days ago
- BBC News
Holidays for Heroes Jersey appoints new chairperson
A Jersey charity that provides holidays for injured military veterans has appointed a new Langlois has taken over the role at Holidays for Heroes Jersey from Richard Harwood, who stepped down at the end of his five-year charity organises holidays to the island for ex-service personnel who have been injured during military operations or have mental health issues due to their work with the Langlois, who has served as a governor for the charity for the past year, said she was excited to be taking on the job. She said: "I would like to thank Richard for leading the charity over the past five years, especially during the difficult Covid period."He will be a hard act to follow but I'm looking forward to the challenge."Along with Mrs Langlois' appointment, the charity said John Pallot-Brown had been elected as a governor, taking over the position vacated by Maureen charity, which was founded in 2008, said it was set to host more than 250 guests on holidays in Jersey in summer.
