Latest news with #members
Yahoo
29-05-2025
- Business
- Yahoo
Nationwide gives exact date when customers will receive free £100 bonus
Nationwide has revealed the exact date that eligible customers will receive the free £100 bonus. The high street bank returned a record £2.8 billion in value to members last year, including £1 billion in direct payments to eligible members. It also delivered £1.8 billion in better-than-average rates and incentives, with deposit rates over 30 per cent higher. Britain's biggest building society today announced outstanding full-year results with record growth in retail deposits and net mortgage lending, including help for more first-time buyers than any other lender in the UK. Statutory profit before tax rose to a record £2.3 billion, even after returning £1 billion directly back to members through last year's Fairer Share Payment and The Big Nationwide Thank You. Whether you want to speak to a real person in branch, or do your banking online, there are many ways you can bank with us. If you need support, get in touch: — Nationwide (@AskNationwide) January 2, 2025 Nationwide announced a new Fairer Share Payment today, with over four million members receiving £100 each. The payment goes to eligible members choosing Nationwide for their everyday banking, in addition to holding a qualifying savings or mortgage product. It will be paid directly into their Nationwide current account between 18 June and 4 July. It is also launching a market-leading 5% Member Exclusive Bond and a £200 member-only switching incentive. Debbie Crosbie, Nationwide's Chief Executive, said: 'Nationwide has had an outstanding twelve months. We returned a record £2.8 billion in value to our members and recorded our highest ever year for growth in mortgage lending and retail deposit balances, and we remain first for customer service.' Recommended reading: Nationwide customers issued key update on the £100 bonus payments Millions of workers could see £6,000 boost to pension pots under new plans Two Coronation Street legends set to quit show next week with a third teased The Member Exclusive Bond is available from today to all 16 million existing members and can be opened in a branch, online or via the Banking App. Members saving the maximum £10,000 would receive £762.50 in interest after 18 months - over £150 more than they would receive over the same period in our next highest-rate bond (4% 1 Year Fixed Rate Bond). Members who didn't have their main current account with Nationwide on 31 March can benefit from a £200 Member Exclusive Current Account Online Switch Offer from today.
BBC News
23-05-2025
- Business
- BBC News
Islanders respond to CI Coop dividend rate
People in Guernsey have been responding to the Channel Islands' Co-operative's dividend Wednesday the business said it would pay members a 2% dividend rate, the same rate as last year, despite it having returned to profitability in 2024 after a £1.8m loss in 2023. Chief executive Mark Cox said the business "would love to get back to a 4% dividend rate" but the members had said they appreciated the immediate benefits of reduced in-store member Mandy said she was "very happy" with the dividend rate as "anything is better than nothing as far as I'm concerned". Another member, Jane, said she found the offers "very good" and she was "quite happy" with the dividend rate. "I wasn't expecting anything at all," she said. She added: "I'm actually quite happy because I feel the prices are quite good, they have Coop member prices and they're quite good deals, and I find their offers are very good."However, a third CI Coop member, John, said the 2% dividend rate was "not really fair".He said: "Last year it was 2% and yet they made such a profit this year so it should be more, really - 5% would be more fair."We've all been loyal to the Coop and it's spoken about that the dividend is not paying up these last few years."
ABC News
21-05-2025
- Business
- ABC News
HESTA super members furious at outage
Andy Park: A planned outage at one of Australia's largest super funds has seen its members' accounts frozen for seven weeks. Hester, who has more than one million members, is changing their administration provider in an outage which will last until the first week of June. One client says he almost lost his home deposit after he was banking on his super to cover the costs, as Adelaide Miller reports. Adelaide Miller: Annette Mumford has been a member of superannuation fund Hester for decades. But that might not last much longer after the fund's planned seven-week outage. Annette Mumford: I find it very distressing and I'm just gobsmacked that they have not even notified their customers. Adelaide Miller: Miss Mumford says she didn't receive any information about the fund going offline. Annette Mumford: I was so distressed thinking, oh my gosh, because there's no time for planning because it had already closed down without me knowing in advance to make any planning if I needed to. And I called them and put in a formal complaint about two or three weeks ago and just got a lame reply back saying, oh we're really sorry that you didn't get the email. Adelaide Miller: HESTA, one of Australia's largest superfunds, is in the middle of a planned seven-week outage, affecting more than one million Australians as they transition to a new administration provider. Currently, only urgent payments may be processed, with lump sum payments of up to 80% of balances. While Hester alerted its members back in February through emails, its website and in some cases letters in the mail, dozens of customers contacted the ABC in distress, saying they had been caught out. Xavier O'halloran: Some super funds just don't have up-to-date contact details. We've spoken to Hester about this as well. They've probably got more email addresses than a lot of super funds have, but clearly there's still been issues. Adelaide Miller: CEO of Super Consumers Australia, Xavier O'Halloran, says super funds need to be doing a better job when communicating with customers, particularly when it means customers can't access much-needed funds. Xavier O'halloran: Encouraging super funds to go above and beyond in situations like this, if they are getting bounce backs, what other contact details do they have other than snail mail? Really, they should be making the effort to call people and let them know that they're going to be subject to this period of time where they won't be able to access their money and what they can do to mitigate against any harm that might cause. Adelaide Miller: He also says the length of time offline is the longest he's seen with any super fund. Xavier O'halloran: They've made some concessions to allow people to access, but we continue to hear from people who can't get through, can't get money when they need it, and as a result they're going into financial hardship. Adelaide Miller: Daniela Paidi's client is one of those people. The property lawyer remembers how distressed her client became when he realised he couldn't access his money. Daniella Paidi: We reached out to HESTA, we couldn't get on to anybody, we didn't receive a timely response or any kind of clear communication. There was the opportunity to leave an online inquiry and to make a complaint. We used both avenues really just to try and get somebody to speak to. Adelaide Miller: She says he was relying on his super to pay his deposit for a property purchase, but because he's been locked out he almost lost the $28,000 deposit. Daniella Paidi: I was able to negotiate an extension of the settlement date, but since then we've been issued with a default and rescission notice. Because of this upgrade he's been caught out and is now having to deal with the emotional and financial burden. Adelaide Miller: Ms Paidi says someone in her network was able to put her in contact with Hester and 80% of funds were deposited last week. The remainder early this week and the property was settled. A spokesperson for Hester said in a statement the fund is sorry for any inconvenience. It's continuing to support members through this period of change and the transition will provide the technology platform and data capabilities to better service members in the years ahead. But Ms Paidi says there's a lot to be learnt from this process. Daniella Paidi: The focus for Hester going forward really looking at this situation and thinking okay well we are entrusted with acting in the best interests of these clients or our people and I think you know the question should be have we acted in the best interests of our clients here and how can we do things better in the future. Andy Park: Property lawyer Daniella Paidi ending Adelaide Miller's report there.
ABC News
21-05-2025
- Health
- ABC News
WHO approves world's first pandemic agreement
After three years of tense negotiations, the World Health Organization members have approved the world's first Pandemic Agreement. This will shape future responses to global pandemics – but, it begs the question, why has it taken three years to get it to this point?
CBC
15-05-2025
- Politics
- CBC
PC members set to vote on party rule changes
After last fall's defeat, membership will decide on the process for choosing a leader, among other possible changes.
