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'Exceptionally kind' Worcester hospice rated outstanding
'Exceptionally kind' Worcester hospice rated outstanding

BBC News

time7 days ago

  • Health
  • BBC News

'Exceptionally kind' Worcester hospice rated outstanding

A Worcester hospice has been given the top rating of outstanding by a care regulator for the first time in its Care Quality Commission (CQC) said care and support given to patients at St Richard's Hospice was "exceptionally compassionate and kind".The rating follows an unannounced inspection in March and follows a year in which the service cut its workforce in response to a £1m shortfall in its executive Mike Wilkerson said the rating marked a "significant milestone" and that he was "hugely proud" of his team. "[I] feel truly humble to work alongside such amazing people who make a real difference to our patients and loved ones each day," he added the support from the wider community, which provided about 80% of the charity's income, made the achievement possible."We thank all of you for playing your part to enable outstanding hospice care for people in Worcestershire."The CQC's deputy director of operations in Worcester, Craig Howarth, said inspectors found the service was "committed to providing the highest level of care possible during the most challenging times of people's lives"."It was also heartening to see the way staff went above and beyond to help people feel comfortable and have fun," he added."The whole team at St Richard's Hospice should be delighted with the findings of our report, which reflects their dedication to providing excellent care." Financial pressures In the report, comments included that staff demonstrated "genuine empathy" for patients, and cared for them and each other in a way that "exceeded expectation".The report added that the hospice's vision and strategy "reflected the needs of patients" and wider year hospice bosses said the independent charity was looking at axing up to 10 full-time jobs. It has also restructured clinical services and due to financial pressures caused by rising costs and growing hospice has since introduced new ways of working to maintain the number of patient beds available and care provision, it said, to ensure its "long-term future".Jenny Cowpe, chair of trustees, described the outstanding rating as a huge accomplishment and "testament to the difference each one of our team makes".The full report will be published in the coming days on the CQC website. Follow BBC Hereford & Worcester on BBC Sounds, Facebook, X and Instagram.

Knowsley primary 'one of happiest schools ever visited' by Ofsted
Knowsley primary 'one of happiest schools ever visited' by Ofsted

BBC News

time22-07-2025

  • General
  • BBC News

Knowsley primary 'one of happiest schools ever visited' by Ofsted

Inspectors have described a Merseyside primary school as "one of the happiest" they have ever Primary School in Huyton, Knowsley, has been recognised by Ofsted for ensuring that "kindness is lived out in every aspect of school life".It was also rated "outstanding" for the first time following the inspectors' visit in school's head teacher, Tony James, said: "We sell ourselves as doing our very best for the community and if someone wants to come along and say that we're 'outstanding', that's brilliant." He added: "It's every little thing that you do - every little decision, every choice that you make, the culture that you establish, the expectations that you have, the value that you place on your children and your families."All of those little bits culminate and come together." The school, on Willoughby Road, was described by Ofsted as a place "where pupils flourish".It noted: "The school's value of 'kindness' is lived out in every aspect of school life."Pupils enter school full of smiles and eager for the learning that each new day brings. "They benefit from close relationships with staff, who know them and their families well. Pupils feel safe and happy here."The report also said children enjoy learning "and strive to meet exceptionally high standards... As a result, pupils achieve remarkably well. Behaviour in and around school is impeccable."Knowsley Council's cabinet member for children's services, David Lonergan, described the Ofsted report as "fantastic".He added: "It is very clear that pupils enjoy coming to school to learn and prosper and that all school staff – leaders, teaching staff and governors – play an integral role in helping pupils to thrive. Well done to you all!" Listen to the best of BBC Radio Merseyside on Sounds and follow BBC Merseyside on Facebook, X, and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.

Rotherham supported living service rated outstanding by watchdog
Rotherham supported living service rated outstanding by watchdog

BBC News

time16-07-2025

  • Health
  • BBC News

Rotherham supported living service rated outstanding by watchdog

A supported living service for adults with a range of needs has been rated as "outstanding" by a a report by the Care Quality Commission (CQC), inspectors said the Rotherham Regional Office, which is run by Eden Supported Living Limited, was "extremely well managed" and should act as an example for similar organisation, which was previously rated "good", supports autistic people, people with learning or physical disabilities, people with sensory impairment or mental health needs, to live as independently as Stephenson, CQC deputy director of operations in the north, said: "All staff should be extremely proud of the care they're providing to people." The inspection, carried out in February, was in part prompted by concerns raised over an increase in medicines inspectors said they found no evidence that people were at risk of harm and concluded medicines were managed safely and leaders ensured everyone had a detailed care plan in report said the service was well staffed and ensured people had access to information in different formats and found Rotherham Regional Office put people "at the heart of their care" and said "passionate" staff helped people thrive and develop new skills."We heard about staff helping someone to gain employment, another person was being encouraged to take on voluntary roles to prepare them for the world of work and make them feel valued," Mr Stephenson said."All staff should be extremely proud of the care they're providing to people. "They clearly work hard to provide exceptional care, and other services should look at this report to see if there's anything they can learn." 'Valued and safe' CEO of Eden Futures, Helen Stokes, said the team was "extremely proud" of the latest CQC rating, describing it as "a testament to the dedication, strong values and hard work of our entire team".She said the CQC ratings were not just about meeting regulatory requirements but also about "striving for a standard of care that ensures those we support feel valued and safe"."For families seeking a social care provider they can trust, this achievement confirms Eden Futures as a leader in providing person-centred support that helps people live independently and thrive in their own homes." Listen to highlights from South Yorkshire on BBC Sounds, catch up with the latest episode of Look North

Inspector says school is 'so good they'd send their children there'
Inspector says school is 'so good they'd send their children there'

Yahoo

time13-07-2025

  • General
  • Yahoo

Inspector says school is 'so good they'd send their children there'

A PRIMARY school is celebrating after being judged "outstanding" by Ofsted, with inspectors saying they'd send their own children there. Suckley School said inspectors told them that they would have "loved" for their own children to attend the school during the inspection. The school has received a glowing report from inspectors, who said it was an "inspirational school where pupils flourish". It received the highest ranking of "outstanding" in quality of education, behaviour and attitudes, personal development and leadership and management. READ MORE: Line-up of performers confirmed for Worcester Carnival READ MORE: Warning of risk to vulnerable as heat health alert raised to amber READ MORE: 450 home plan for Droitwich already 'suffering overdevelopment' They said pupils were achieving "exceptionally" and that classrooms were a "calm and purposeful" environment. The school's support for pupils' personal development also received high praise, with inspectors drawing attention to an initiative in which Year 6 pupils carry out work experience. Inspectors were impressed by other enrichment opportunities at the school, including visiting an inner-city school in Birmingham to experience a contrasting location. One pupil said "this helps bring learning to life". Staff are also said to be "very proud" to work at the school. A spokesperson for Suckley School said: "These observations are testament to the incredible dedication of all the staff and governors at Suckley School who have worked, and continue to work, tirelessly for all of the children. "Their skills and expertise have been rightly acknowledged by the inspectors, who praised staff for the curriculum being 'implemented exceptionally well' and recognising we go 'beyond the expected'. "Our favourite comments throughout the inspection were from the lead inspector who simply said 'I'd have loved my children to have come here' and 'what you have here is gold dust'. "Ofsted also left us with no 'areas for improvement'."

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