Latest news with #serviceinterruption
CTV News
30-05-2025
- General
- CTV News
Trespasser on tracks prompts brief suspension of subway service on part of Line 1
A Toronto Transit Commission sign is shown at a downtown Toronto subway stop Tuesday, Jan. 31, 2023. THE CANADIAN PRESS/Graeme Roy Subway service has resumed along a portion of Line 1 after a trespasser on the tracks snarled service during the morning rush hour. Service between College and St. Clair stations was impacted for about an hour but the issue cleared just after 10 a.m. Shuttle buses were utilized during the service suspension.
CNA
21-05-2025
- Business
- CNA
Bell Canada outage eases after hitting tens of thousands of users
An outage that left tens of thousands of Bell Canada customers without internet access in the provinces of Quebec and Ontario began easing on Wednesday as the company moved to restore outage started around 9 a.m. ET and triggered more than 130,000 disruption reports at its peak, according to tracking website The number of reports came down to around 4,000 by 10:44 a.m. a unit of BCE, said it was working to restore the "service as quickly as possible." Downdetector tracks outages by collating status reports from a number of sources, including user-submitted reports.
National Post
21-05-2025
- Business
- National Post
Bell internet outage affected more than 140,000 in Ontario and Quebec
Thousands of Canadians were offline Wednesday morning due to a widespread Bell internet outage. Article content Article content The company confirmed on social media that service for some Quebec and Ontario customers may be interrupted and said it is working to resolve the issue. Article content Article content Some customers in Ontario and Quebec may be experiencing an Internet service interruption. We are working to restore service as quickly as possible. Thank you for your patience. — Bell Support (@Bell_Support) May 21, 2025 Article content Article content
Sky News
13-05-2025
- Business
- Sky News
Thames Water apologises to customers but defends bonuses
The chairman of the UK's biggest water company has apologised to customers but defended staff bonus payments. Sir Adrian Montague, of Thames Water, told MPs on the Environment, Food and Rural Affairs select committee that the utility firm, which supplies 16 million customers in London and parts of south England, was sorry. He said: "We know the supply interruptions cause inconvenience and sometimes real hardship, and so I think the right thing to do is to start the discussion of the [company's] turnaround plan by acknowledging we haven't always served our customers as well as we should, and through the committee, apologising to them." Customers faced significant service disruption in recent years, including a boil water notice in Bramley, near Guildford, last summer and a 40% rise in sewage spills in 2024. It's also struggled to raise investment, repay its debt pile, which now stands at £19bn after an emergency loan prevented it from running out of money and entering state control. Despite the massive debt pile, Sir Adrian defended paying bonuses, saying the company was in "a competitive marketplace" and "we have to keep staff". "It's true that this business, like many businesses, needs to reward its staff effectively", he told committee members. "We do need to reward [staff] competitively." 0:53 If bonuses were not paid, "people will come knocking, they'll try to pick out of us the best staff we've got", Sir Adrian added. "But the amounts of bonuses paid to staff is very small compared with the capital cost of the works that we were considering," he said. In the first three months of his tenure, which began in January 2024, Thames Water's chief executive Chris Weston accepted a bonus of £195,000 as part of his £2.3m pay package. His bonus can be up to 156% of his salary as a bonus, while frontline workers can only earn between 3% and 6%, he said. When approached by Sky News on Tuesday, Mr Weston said he was sorry for the service that the customers received and "it's not where we would like it to be, everyone is very committed in terms of trying and sorting it out".
