Latest news with #technicalissue


Daily Mail
3 days ago
- Business
- Daily Mail
Disaster broadcast as 7 News switches to wrong channel during live show leaving Brisbane viewers confused
Monday night's 7 News Brisbane broadcast, viewers were left scratching their heads when the local bulletin abruptly switched to Sydney's Mark Ferguson and Angela Cox mid-show. The surprise handover occurred around 6.37pm, shortly after an ad break, following a power failure at Seven's Mount Coot-Tha studios in Brisbane. According to TVBlackbox, for several minutes Brisbane viewers found themselves watching the Sydney edition of the news - with the broadcast running all the way through to the final news segment before sport and weather. It wasn't until Sydney's sports presenter Mel McLaughlin popped up onscreen that the unusual crossover was finally acknowledged. 'Welcome back, and welcome to our Brisbane viewers joining us due to a technical issue,' she said, as the segment shifted gears to the sports headlines. From A-list scandals and red carpet mishaps to exclusive pictures and viral moments, subscribe to the DailyMail's new showbiz newsletter to stay in the loop. A Seven spokesperson confirmed the mishap to TV Blackbox, revealing: 'There was a power failure on station and the team worked incredibly hard to get back on air in time for the Sunshine State's critical weather forecast.' Queensland's weather guru Tony Auden eventually returned to screens to deliver the all-important local forecast, before presenters Max Futcher and Katrina Blowers reappeared for the bulletin's wholesome 'Sunny Side' segment. Local sports presenter Steve Titmus was also briefly spotted at the desk during the handover but didn't get a chance to present the final sports stories due to the disruption. Meanwhile, fans trying to catch the full replay on 7plus were met with a surprise of their own - only the first 30 minutes of the Brisbane bulletin were uploaded, with the Sydney takeover absent from the stream. The Sydney edition had yet to appear online as of Tuesday morning. In a lighthearted sign-off, Max Futcher offered a sly nod to the on-air blunder, telling viewers: 'Hope your night is going smoothly.' It follows the news that three senior reporters at Channel Seven have jumped ship to rival Network 10. Seven's award-winning former foreign correspondent Amelia Brace, 7News Sydney reporter Bill Hogan and Spotlight producer-reporter Denham Hitchcock all resigned from the network last week, The Australian 's Media Diary reported. They are reportedly set to join a new investigative show set up by Channel Ten 's news boss Martin White. Brace and Hitchcock exited Seven's studio in Sydney within hours of quitting and are set to start their new jobs at Ten on Monday morning while Hogan will begin with the network in three weeks' time. Ten has reportedly offered Brace a $50,000 increase on the $220,000 a year she had been getting paid. In a message to colleagues on Friday, she said: 'It feels off to not have an official 'last day' to say goodbye, but it's best for me to just fade away for now.' 'Stand up for yourselves, and each other … and think of me every time you have to find a f**king case study.' Meanwhile, Hitchcock departs only three months after having returned to Seven after a couple of years off living on a catamaran with his young family. 'I'm back. It's time to wash some of the salt out - and get back to what I do best,' he said in an Instagram post. 'Back in 2019 the network asked me to start what would eventually become the Spotlight program with one producer and one cameraman - and as the limited shows proved successful - the team quickly grew and it would turn into the network's flagship program. Brace and Hitchcock exited Seven's studio in Sydney within hours of quitting and are set to start their new jobs at Ten on Monday morning while Hogan (pictured) will begin with the network in three weeks time 'I stepped away for a few years to go sailing with the family - and have returned to find a new EP, a new team, new reporters, a fresh energy, an abundance of stories, and some genuine excitement about the year ahead.' He ended the message by asking followers and fans to send 'research ideas'. 'But please - researched ideas - not just wild theories,' he warned, before adding: 'Keep an eye on @7newsspotlight it's going to be quite the year.' Hitchcock's short return to Seven came after he welcomed his second child in December with his wife Mari. He returned to screens in May 2023, in the true crime documentary 'Who Killed Marea?', which examines a 20-year-old cold case. Hitchcock led the Sky News investigation into the mysterious and brutal slaying of Marea Yann who was killed in her home in rural Victoria in 2003. The departures confirm industry whispers that Ten will launch a 'news magazine show' to take on the likes of Nine's 60 Minutes, Seven's Spotlight, and the ABC's Four Corners. The Australian reported last month that a 'crack team' of producers, referred to as the 'investigations unit' was being assembled to helm the new program. It was claimed that Channel Ten reporter Dan Sutton would be the show's executive producer, with potential reporters currently being screen tested. A Network Ten spokesperson confirmed the establishment of the investigation unit to Daily Mail Australia.


CNA
21-05-2025
- Business
- CNA
Bell Canada restores internet service after outage hits users in Quebec, Ontario
Bell Canada said on Wednesday it had rolled back an update and restored internet services after a nearly two-hour outage hit tens of thousands of customers in the provinces of Quebec and Ontario. The update impacted some of Bell's routers, the BCE unit said, adding that the services had been "fully restored" as of 11:00 a.m. ET. "We want to assure our customers and partners that this was a technical issue and we have ruled out a cybersecurity incident as the root cause," Bell said in an emailed response. The company said its network teams were conducting a full review to prevent an outage from occurring again. Bell has 4.4 million retail high-speed internet subscribers, according to its first-quarter shareholder report. The outage started around 9 a.m. ET and triggered more than 130,000 disruption reports at its peak, according to tracking website Downdetector tracks outages by collating status reports from a number of sources, including user-submitted reports. The actual number of affected users may vary.


Daily Mail
16-05-2025
- Daily Mail
Sky TV is still down for thousands: Many face crashing systems, leaving them unable to watch their favourite shows
Sky TV is still down after tens of thousands of customers reported being unable to watch TV on Thursday evening. People began reporting problems on DownDetector at 9.20pm and by 10.30pm, over 26,000 people said they had no signal on their television and were having to shut down their Sky Q boxes. While others were having issues with their internet. On Friday morning, 2,500 customers said the issues appear to still be ongoing. Several disgruntled customers took to X to complain this morning about still not being able to access the internet or watch TV. One person wrote: 'Sky still no working, have tried to reboot it, it gets so far then switches off. 'Hope we are getting compensation for this. We pay extortionate amounts each month. Ilive in Hull #skytv.' Another asked: '@skytv why are you not putting out a statement about this? Surely as paying customers we deserve to know why our boxes were crashing?' Several disgruntled customers took to X to complain about not being able to access the internet or watch TV While other users expressed their potential disappointment at missing TV show airing tonight. Sky explained that a technical issue caused Sky Q boxes to go into a 'standby state'. A spokesperson said: 'We're sorry some customers had trouble accessing Sky Q last night. The issue was quickly resolved, and service has been restored.' Last night, several users on X also expressed their distress at the malfunction. One user wrote: '@SkyHelpTeam my TV & sky Q are down tonight & have been for the last 4 + hours it comes on then cuts off & crashes why haven't you come to speak to customs hereon X for any updates about the system issues I'm paying you £100+ a month for this service and it's appalling.' One Sky user said it was total blackout on her television as she was greeted with the message 'please wait while we load your programme' before it shut down. It left others fuming with one saying it was an 'absolute disgrace' that she had no Sky TV or internet, with the customer also reporting problems with the Sky app. It comes after Virgin Media suffered a major outage in February that left customers unable to access the internet for six hours. It comes after Virgin Media suffered a major outage in February that left customers unable to access the internet for six hours At the peak, more than 9,600 problems were logged on DownDetector. Of those who reported problems, 72 per cent said they were struggling with landline internet, 18 per cent were experiencing a total blackout, while the remaining 11 per cent said the problem was with Virgin Media's website. Meanwhile, on Monday a major power outage brought almost half of London's public transport network to a halt. Four Underground lines and the Elizabeth line were suspended while 20 stations were shut after a cable fault in South West London ahead of afternoon rush hour.