
Will Avatars Turn Employees Into Surrogates In An AI Workforce?
Will Avatars Turn Employees Into Surrogates In An AI Workforce?
I've been playing around with a few online platforms that let you create an avatar of yourself that looks and sounds a lot like you. The one I tried most recently, VEED.IO, created a version of me where the mouth movements didn't quite match how I normally speak. It was basically my face, but the way the mouth moved gave it away. The voice was close, but not exact. Still, it reminded me of the Bruce Willis movie Surrogates. That film showed a world where people stayed home while sending robotic versions of themselves out to live their lives. We already have filters on Zoom that make us look less tired or smooth out a few wrinkles. But creating a video presence that speaks for us without us actually being there feels like a bigger shift. It raises some real questions, especially now that companies are experimenting with AI workforce tools that blur the line between showing up digitally and showing up in person.
How AI Workforce Technology Is Changing The Way Employees Show Up
Several platforms are pushing the limits of what is possible with AI avatars. With just a few clicks, someone can create a professional video of themselves delivering a message, hosting a training session, or participating in a meeting without ever being live. The message they deliver comes from a script that is just copied and pasted into the software, and then the avatar reads it. It's not unlike a video I saw of a complete standup routine that imitated George Carlin's voice and his style. His estate sued for that creation, but it's a different situation when we create avatars of ourselves.
It is easy to see the appeal. No more rushing to get camera ready for Zoom calls. No more worrying about lighting, background noise, or even your energy level. As AI workforce options expand, it becomes tempting to wonder if showing up personally is even necessary in every situation.
Why AI Workforce Solutions Are Appealing In A Remote Work Era
Remote work is not going away. In fact, many companies are embracing it more fully than ever. AI workforce solutions offer a way to stay visible and productive without the constant drain of live video appearances.
There are practical benefits. Employees who feel uncomfortable on camera might feel more confident sending an avatar. Teams can create consistent training content without repeating themselves. Leaders can appear across multiple meetings at once without ever leaving their office.
In a way, the rise of AI workforce tools feels like a natural next step in a world that is already blending digital and human experiences.
What AI Workforce Trends Could Mean For Trust And Authenticity
Even though the technology is impressive, it raises real questions about authenticity. If an AI avatar shows up for a meeting or delivers a message, how can you be sure the real person was involved?
In education, although not allowed, there have already been examples of online professors hiring others to teach courses under their names. Imagine how easy it would be to use AI workforce avatars to replicate a presence without any personal involvement.
How much trust might erode if we cannot tell whether we are interacting with a real colleague or just their digital twin.
How AI Workforce Innovations Raise New Questions About Responsibility
There is also the issue of responsibility. If an AI avatar says something inaccurate, misleading, or even offensive, who is accountable? Is it the employee, the company, or the technology provider?
As AI workforce innovations become more common, the lines could blur quickly. In fields like customer service, sales, and leadership communication, getting it wrong could have serious consequences.
The legal system has not fully caught up yet, leaving a lot of gray areas around what happens when avatars act on someone else's behalf. In the Carlin case, the lawsuit ended in a settlement, and the creators agreed to remove the content and stop using his likeness. It set an early precedent, but when people start creating avatars of themselves for work, it opens up a whole different category of questions the courts still haven't addressed.
Are AI Workforce Avatars Making Human Connection Harder To Build?
One thing to consider is the role imperfection plays in building trust. Live conversations are messy. People pause, stumble over words, laugh at unexpected moments, and show real emotion. Those small signs of humanity are part of what helps us connect.
If AI workforce avatars start replacing more human interactions, will we lose something important? A perfectly polished video presentation can deliver information, but can it create real relationships?
It is an open question, but it seems worth considering before we trade too much authenticity for convenience.
Real Companies Are Already Using AI Workforce Avatars
This may still feel futuristic, but some companies are already using AI avatars for real work. Synthesia is used by more than half of the Fortune 100, mostly for training videos and internal updates. BESTSELLER, a global fashion company, uses it to reach thousands of employees while cutting back on classroom time.
Other platforms like Hour One and Colossyan are being used to speed up everything from compliance videos to investor updates. Companies like HP, BMW, and Vodafone are already exploring these tools. Most current examples focus on communication and training, but with this kind of momentum, it's not hard to imagine how quickly that could expand into meetings, customer service, or even leadership messaging.
Even Zoom is experimenting with AI avatars. They are working on photorealistic avatar options that would let you record messages or participate in meetings asynchronously, which is something that takes all this to another level.
We are not talking about future tech anymore. These tools are here, and companies are already testing how far they can go.
What Companies Can Do To Prepare Now For An AI Workforce
Whether or not companies adopt AI avatars this year, it makes sense to start talking about what this kind of presence means. Is it okay to use an avatar in a team meeting? When is live participation required? What kind of training should be offered to help people use these tools responsibly?
Companies that begin defining expectations now will be in a better position later. It is easier to build trust when people know the rules and understand how these new tools fit into workplace culture.
Final Thoughts On Where The AI Workforce Might Take Us
The idea of outsourcing our real selves to technology is no longer just a movie plot. As AI workforce tools become more advanced and accessible, they are shaping the way businesses operate and how people show up professionally. There is no clear roadmap yet. Some companies will likely embrace AI workforce avatars quickly. Others will move more cautiously, trying to protect human connection wherever possible. As exciting as the technology is, I keep coming back to the same feeling I had when I first saw Surrogates. Just because we can send a version of ourselves into the world does not mean we always should. Maybe the real question is not whether avatars will become part of the AI workforce. It is how much of ourselves we are willing to hand over to them.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


WIRED
an hour ago
- WIRED
My Virtual Avatar No Longer Looks Terrible in the Apple Vision Pro
The visionOS 26 update brings some notable features to Apple's headset. The only question is who it's for. Remember Apple's Vision Pro? That's the $3,499 mixed reality headset the company launched early in 2024 that failed to garner much public interest. Apple has steamed ahead with updates for the platform over the past year, and soon there will be a new version upgrade: visionOS 26. (Apple announced at WWDC it was changing the way it named its operating systems to match the following year.) I got a chance to try out a few of the new capabilities, but two stuck out to me more than the others. First is the upgrade to Personas. That's the spatial avatar the headset creates based on your likeness using the onboard cameras (you have to point the headset at your head and run through a setup process to create a Persona). Last year, the first thing I heard when I joined Zoom meetings wearing the Vision Pro was laughter. My Persona was rigid, my hair looked matte—it just looked bad . Apple has revamped the look and feel to make these 3D digital representations significantly better than before, with a much more natural and realistic design. You can even see the entire side profile view of the head. Hair textures are better, as are skin complexions. I set up my Persona without wearing glasses, but was able to add virtual glasses in nearly the same style as my actual frames, and they didn't clip or look wonky. (I recorded a little greeting through a third-party app, which you can see below.) Don't get me wrong, there's still some uncanny valley going on here—the facial expressions and eye movements are quite rigid—but it's leaps and bounds better than what debuted on the Vision Pro last year. You can use these Personas for video calls, or when someone joins your virtual space remotely. The other notable new feature in the operating system update is Widgets. You can place widgets around your home, like a Clock, Calendar, or Music widget, and they will always stay in the same places. Apple does this trick by creating a map of your home, which is privately stored on your AVP device. The headset will remember the locations of widgets even when you reboot it and glance around again. I walked from one room to another wearing a Vision Pro headset and saw widgets galore placed around the room. The list of placeable widgets includes a digital photo frame that acts like a window in your virtual space; you can see more of the photo as you get closer to it. It's a neat idea—every time you put on your headset, you can whisk yourself away to a virtual living space or office of sorts and pin apps in specific places of the room, along with virtual calendars, clocks, music playback widgets, and more. You could have Safari pinned in your home office, then walk to your bedroom and pin Apple TV. Your entire virtual space can be set up ready to go exactly like your physical home. What's odd is just how comfortable Apple wants you to feel putting on a headset and walking around the home, interacting with spatial widgets and talking to people with a digitized version of your face. When the Vision Pro first debuted, Apple was mocked for including a clip of a father capturing a spatial video with the headset as his two kids played in front of him. Whenever I wore the headset, my wife hated it. But Apple hasn't changed its stance—it wants you to live in visionOS, even if you end up looking like Wade Watts in Ready Player One . Take the WWDC keynote as an example. One of the new features Apple showed off in visionOS 26 is the ability for multiple people with Vision Pro headsets to interact with 3D objects together, watch a movie in a virtual space, or play a spatial game, all while in the same room. Some of these make more sense than others, but the image of two people on a couch, each wearing headsets while watching a movie, has stayed in my mind. Has Apple heard of these things called TVs? After a year of seeing the Vision Pro failing to stick—and hearing regrets from early adopters—it's a little odd to see the company keep calm and carry on without addressing anything about its lackluster user base. Apple is reportedly working on a cheaper version of the Vision Pro, slated for release late in 2025 or 2026, and the company is also rumored to be working on smart glasses. We'll have to wait and see if a cheaper headset, one that's maybe lighter and more comfortable to wear, will be more well received by spouses and Apple stans. Apple's visionOS 26 will arrive as a public beta next month, with the official release set for the fall.
Yahoo
2 hours ago
- Yahoo
How software giant Workday got 79% of its employees to embrace AI
Leadership at business software giant Workday wanted employees to embrace artificial intelligence, but after conducting some internal research, they uncovered a few barriers. Their study found that 43% of Workday's employees—known as 'Workmates'—said they lacked sufficient time to explore AI. More than a third of them also expressed uncertainty about how to use these new tools and worries about reliability and accuracy. 'Here we are wanting them so badly to explore, but they don't feel that they have that time or that permission,' says Ashley Goldsmith, chief people officer at Workday. 'What we're working on is really changing the mindset.' To encourage greater use across the organization, Workday held a splashy, all-hands meeting in April that prominently featured AI use case testimonials from across the workforce. Workday also set up a digital academy to promote AI upskilling and hosted a 'prompt-a-thon' where employees could brainstorm problems they think can be solved with AI and develop prompts to best leverage large language models. In another nudge this year, senior leadership for the first time mandated that all 19,300 employees establish personal goals for how they will use AI to improve their work and learn new skills. Their progress will be assessed by managers at the end of the year. Workday says these 'Everyday AI' initiatives were built on internal analysis of the company's workforce that uncovered that peer-to-peer guidance was more compelling than C-suite technologists evangelizing the benefits of AI. The company has also sought to reassure employees that experimentation is highly encouraged and that doing work faster with AI is always preferred over not using those tools. 'Everyday AI' was developed with the goal of boosting AI adoption across the company by 20% from the baseline set at the beginning of 2025. Workday says the increase was a better-than-anticipated 37% through May, with 79% of all workers now using AI. The tools used now range from the company's own AI chatbot Workday Assistant to AI features from vendors including Zoom, Google, and Slack to generative AI-specific tools to support specific functions like customer support and coding assistant GitHub Copilot for developers. Jim Stratton, who recently became Workday's senior vice president of technology and architecture after serving as chief technology officer from 2018 until May this year, says his own approach to generative AI has evolved over the past few years. Historically, the company would roll out fresh new features to all customers globally at the same time. But innovation is moving too quickly for AI—and some customers want to see early versions of AI-enabled tools before they are more broadly launched. That's led to a staged rollout process for generative AI features, including at Workday, where early adopters get access to new tools first. He's focusing more on measuring the return on investments for generative AI, which can be easier to track for AI tools that assist customer support specialists or software developers using AI to generate code or bug fixes. But Stratton says ROI can be more difficult to quantify for other use cases, including when used to more accurately predict sales forecasts or when to help craft a pitch to a customer. 'Increasingly, in probably the last 18 months or so, there's a real focus on measured ROI out of those investments,' Stratton says about AI and machine learning advancements. 'Both in terms of what we do internally and also the products that we now go build.' Workday says it has put extra emphasis on the company's responsible AI principles, which include testing, risk assessments, and documentation, all work that's especially critical for a software company whose tools are used to recruit and onboard talent, performance management, and onboarding. Some workplace tasks associated with this work, like decisions around compensation or promotions, should remain with workers. 'There's certain critical steps that for a very long time, I think humans will absolutely still be the decision makers,' says Stratton. While that may be some comfort to human resource employees, fresh fears of AI's impact on the workplace have increased in recent weeks, encapsulated by Anthropic CEO Dario Amodei's warning that AI could eliminate around 50% of all entry-level, white-collar jobs. Workday itself generated headlines along those lines when it announced in February that it would lay off 1,750 workers, or 8.5% of its staff, as the company prioritized investments like AI. With developer productivity improving by 20% or more, Stratton acknowledges the fears workers may have that companies will need fewer employees to do the same amount of work. 'That could be true,' he says. 'But the way we view it, particularly on the development side of things, we can get more done with the same number of people so we can just go faster in terms of delivering more product.' Goldsmith says there could be cases in which the technology completely takes over the work a person does, but ultimately he espouses AI's benefits to both the business and workers. This is the tough sell that all businesses are confronting: encouraging workers to use AI to complete more tasks, while assuaging concerns that doing so won't put them out of a job. 'We can reinvest those dollars in our technology and do more to advance the support and work for our customers,' says Goldsmith. 'That's how we talk to our employees about it. It is about super charging them, not replacing them.' John Kell Send thoughts or suggestions to CIO Intelligence here. AI is reshaping work. What does it mean for your team? Fortune has unveiled a new hub, Fortune AIQ, dedicated to navigating AI's real-world impact. Fortune has interviewed and surveyed the companies at the front lines of the AI revolution. In the coming months, we'll roll out playbooks based on their learnings to help you get the most out of AI—and turn AI into AIQ. The first AIQ playbook, The 'people' aspect of AI, explores various aspects of how mastering the 'human' element of an AI deployment is just as important as the technical details. Companies are overhauling their hiring processes to screen candidates for AI skills—and attitudes. Read more 'AI fatigue' is settling in as companies' proofs of concept increasingly fail. Here's how to prevent it. Read more AI is changing how employees train—and starting to reduce how much training they need. Read more AI is helping blue-collar workers do more with less as labor shortages are projected to worsen. Read more Everyone's using AI at work. Here's how companies can keep data safe. Read more This story was originally featured on Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
4 hours ago
- Yahoo
Zoom Communications, Inc. (ZM) is Attracting Investor Attention: Here is What You Should Know
Zoom Communications (ZM) has recently been on list of the most searched stocks. Therefore, you might want to consider some of the key factors that could influence the stock's performance in the near future. Over the past month, shares of this video-conferencing company have returned -4.5%, compared to the Zacks S&P 500 composite's +6.9% change. During this period, the Zacks Internet - Software industry, which Zoom falls in, has gained 14.2%. The key question now is: What could be the stock's future direction? While media releases or rumors about a substantial change in a company's business prospects usually make its stock 'trending' and lead to an immediate price change, there are always some fundamental facts that eventually dominate the buy-and-hold decision-making. Here at Zacks, we prioritize appraising the change in the projection of a company's future earnings over anything else. That's because we believe the present value of its future stream of earnings is what determines the fair value for its stock. Our analysis is essentially based on how sell-side analysts covering the stock are revising their earnings estimates to take the latest business trends into account. When earnings estimates for a company go up, the fair value for its stock goes up as well. And when a stock's fair value is higher than its current market price, investors tend to buy the stock, resulting in its price moving upward. Because of this, empirical studies indicate a strong correlation between trends in earnings estimate revisions and short-term stock price movements. For the current quarter, Zoom is expected to post earnings of $1.37 per share, indicating a change of -1.4% from the year-ago quarter. The Zacks Consensus Estimate has changed +5.1% over the last 30 days. The consensus earnings estimate of $5.57 for the current fiscal year indicates a year-over-year change of +0.5%. This estimate has changed +8% over the last 30 days. For the next fiscal year, the consensus earnings estimate of $5.61 indicates a change of +0.6% from what Zoom is expected to report a year ago. Over the past month, the estimate has changed +2.7%. With an impressive externally audited track record, our proprietary stock rating tool -- the Zacks Rank -- is a more conclusive indicator of a stock's near-term price performance, as it effectively harnesses the power of earnings estimate revisions. The size of the recent change in the consensus estimate, along with three other factors related to earnings estimates, has resulted in a Zacks Rank #2 (Buy) for Zoom. The chart below shows the evolution of the company's forward 12-month consensus EPS estimate: While earnings growth is arguably the most superior indicator of a company's financial health, nothing happens as such if a business isn't able to grow its revenues. After all, it's nearly impossible for a company to increase its earnings for an extended period without increasing its revenues. So, it's important to know a company's potential revenue growth. In the case of Zoom, the consensus sales estimate of $1.2 billion for the current quarter points to a year-over-year change of +3%. The $4.8 billion and $4.96 billion estimates for the current and next fiscal years indicate changes of +3% and +3.2%, respectively. Zoom reported revenues of $1.17 billion in the last reported quarter, representing a year-over-year change of +2.9%. EPS of $1.43 for the same period compares with $1.35 a year ago. Compared to the Zacks Consensus Estimate of $1.16 billion, the reported revenues represent a surprise of +0.89%. The EPS surprise was +10%. The company beat consensus EPS estimates in each of the trailing four quarters. The company topped consensus revenue estimates each time over this period. Without considering a stock's valuation, no investment decision can be efficient. In predicting a stock's future price performance, it's crucial to determine whether its current price correctly reflects the intrinsic value of the underlying business and the company's growth prospects. While comparing the current values of a company's valuation multiples, such as price-to-earnings (P/E), price-to-sales (P/S), and price-to-cash flow (P/CF), with its own historical values helps determine whether its stock is fairly valued, overvalued, or undervalued, comparing the company relative to its peers on these parameters gives a good sense of the reasonability of the stock's price. The Zacks Value Style Score (part of the Zacks Style Scores system), which pays close attention to both traditional and unconventional valuation metrics to grade stocks from A to F (an A is better than a B; a B is better than a C; and so on), is pretty helpful in identifying whether a stock is overvalued, rightly valued, or temporarily undervalued. Zoom is graded C on this front, indicating that it is trading at par with its peers. Click here to see the values of some of the valuation metrics that have driven this grade. The facts discussed here and much other information on might help determine whether or not it's worthwhile paying attention to the market buzz about Zoom. However, its Zacks Rank #2 does suggest that it may outperform the broader market in the near term. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Zoom Communications, Inc. (ZM) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Sign in to access your portfolio