Waymo Vehicles Ignite Protests Amid Public Disturbance Concerns
Santa Monica, California, residents have been up in arms over the beeping noises at various hours of the day and night from a Waymo-funded parking lot in the area. The 56-vehicle autonomous rideshare fleet, which uses a Santa Monica lot as a charging base, frequently beeps due to a state regulation requiring electric cars to make noise when backing up. Santa Monica officials only learned about Waymo's presence in the lot after receiving resident complaints. Anuj Gupta, Santa Monica's director of transit services, wrote to Waymo's city policy and government affairs manager in a Feb. 11 email: "What particularly surprised and concerned us is that this site had never come up as a Waymo hub or parking/charging location on any of our previous check-in calls-yet there is clearly a substantial Waymo operation occurring out of these lots that is drawing concern," according to The Los Angeles Times.
However, Lauren Howland, a city spokesperson, added: "They [Waymo] were not obligated to tell us since they're renting it [the lot] from a third party." City staff also said that noise recently measured from Waymo's site was within city noise limits. Waymo opened up two charging stations for over 50 company cars in January. Santa Monica locals have tried blocking the Waymos from entering their company lot using cones, cars, and themselves. A strategy that Santa Monica residents call "stacking the Waymos" involves people sauntering in the vehicle's path to create a backup of the cars. One local practiced Waymo stacking so frequently that the company called the police on him six times and unsuccessfully tried to get a temporary restraining order, The Los Angeles Times reports.
Waymo responded to Santa Monica residents' complaints by saying it: "Will continue to learn and improve how we introduce ourselves to new communities when we arrive." While beeping is cited as the primary noise concern, Waymo has taken steps to reduce noise from its parking lots, including buying quieter vacuums for cleaning the vehicles and banning vacuuming from 9:00 pm to 7:00 am, installing bamboo stands to absorb noise, lowering employee working hours within lots, and limiting speed in alleyways to 10 mph. Waymo opened its Waymo One autonomous rideshare service to anyone in Los Angeles in November 2024.
For the most part, Waymo is considered the world's leader in autonomous ridesharing, with several U.S. operation areas, near-future plans to expand internationally, and a quality safety record. Reported issues associated with the fleet, like traffic blockages, tend to be limited relative to how many miles the company logs daily. Compared to human drivers over 56.7 million miles, Waymo had 92% fewer pedestrian crashes and 82% fewer cyclist and motorcycle crashes. Still, chronic noise complaints like the ones from Santa Monica residents are a problem Waymo needs to solve sooner rather than later if it wants to maintain its reputation, especially with how quickly people criticize self-driving tech.
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