
'Many millions' in unclaimed super for Pacific workers
Pacific workers are being urged to chase up "many millions" in lost superannuation from their stints in Australia, with that problem also leading to calls for reform.
Difficulties navigating Australia's complex tax system, particularly for foreigners, mean Pacific Australia Labour Mobility (PALM) workers often leave their hard-earned super languishing.
During a nine-month stint in Australia at the guaranteed base wage levels, PALM workers typically accumulate around $3,800 in pre-tax superannuation.
Like other guest workers, PALM workers can apply to access those funds once they've left the country, but most either do not - or can not.
"PALM workers are collectively leaving many millions of dollars in superannuation unclaimed," Robert Whait, University of South Australia senior lecturer told AAP.
The PALM scheme has expanded in recent years to average around 30,000 workers from 10 Pacific nations in Australia at any one time, doing jobs that employers cannot fill.
Industries includes agriculture and food processing, but also aged care, hospitality, tourism, and even a pilot in early childhood education.
Dr Whait manages the UniSA tax clinic, which offers advice "to help vulnerable Australians with their taxes", and on the foreign affairs department's suggestion, widened to take in PALM workers.
"PALM workers have the same rights we do ... but the main issue is that under the current law, they can only access that superannuation when they leave Australia and their visa is canceled," he said.
"Either they're not aware of it, or the process to put in the forms is difficult because of various barriers, so lots of money is left unclaimed which they could be taking home with them to use, directly with their families and helping out their lives."
Barriers include the unavailability of key forms in languages other than English, the reliance on internet and computer access, and verification.
PALM workers also get slugged with extra taxes that effectively claw back half of their earnings: the 15 per cent tax on contributions and a 35 per cent "departing Australia superannuation payment" tax.
The messy situation has led Dr Whait, with Connie Vitale from Western Sydney University, to author a paper looking at policy reforms, especially given super primarily exists to fund the retirement of Australian workers.
Options canvassed include adding super into their take-home pay (as occurs in New Zealand) or sending it to a super fund in the worker's home country, either as they earn, or when they head home.
Dr Whait believes the latter options would better serve the primary of purpose of super - to assist workers in retirement - and allow Pacific super funds greater pools of funding to invest at home.
"The money from PALM superannuation could be used to help infrastructure in their countries and help their communities, so that was probably the tipping point in in recommending that approach," he said.
Pacific workers are being urged to chase up "many millions" in lost superannuation from their stints in Australia, with that problem also leading to calls for reform.
Difficulties navigating Australia's complex tax system, particularly for foreigners, mean Pacific Australia Labour Mobility (PALM) workers often leave their hard-earned super languishing.
During a nine-month stint in Australia at the guaranteed base wage levels, PALM workers typically accumulate around $3,800 in pre-tax superannuation.
Like other guest workers, PALM workers can apply to access those funds once they've left the country, but most either do not - or can not.
"PALM workers are collectively leaving many millions of dollars in superannuation unclaimed," Robert Whait, University of South Australia senior lecturer told AAP.
The PALM scheme has expanded in recent years to average around 30,000 workers from 10 Pacific nations in Australia at any one time, doing jobs that employers cannot fill.
Industries includes agriculture and food processing, but also aged care, hospitality, tourism, and even a pilot in early childhood education.
Dr Whait manages the UniSA tax clinic, which offers advice "to help vulnerable Australians with their taxes", and on the foreign affairs department's suggestion, widened to take in PALM workers.
"PALM workers have the same rights we do ... but the main issue is that under the current law, they can only access that superannuation when they leave Australia and their visa is canceled," he said.
"Either they're not aware of it, or the process to put in the forms is difficult because of various barriers, so lots of money is left unclaimed which they could be taking home with them to use, directly with their families and helping out their lives."
Barriers include the unavailability of key forms in languages other than English, the reliance on internet and computer access, and verification.
PALM workers also get slugged with extra taxes that effectively claw back half of their earnings: the 15 per cent tax on contributions and a 35 per cent "departing Australia superannuation payment" tax.
The messy situation has led Dr Whait, with Connie Vitale from Western Sydney University, to author a paper looking at policy reforms, especially given super primarily exists to fund the retirement of Australian workers.
Options canvassed include adding super into their take-home pay (as occurs in New Zealand) or sending it to a super fund in the worker's home country, either as they earn, or when they head home.
Dr Whait believes the latter options would better serve the primary of purpose of super - to assist workers in retirement - and allow Pacific super funds greater pools of funding to invest at home.
"The money from PALM superannuation could be used to help infrastructure in their countries and help their communities, so that was probably the tipping point in in recommending that approach," he said.
Pacific workers are being urged to chase up "many millions" in lost superannuation from their stints in Australia, with that problem also leading to calls for reform.
Difficulties navigating Australia's complex tax system, particularly for foreigners, mean Pacific Australia Labour Mobility (PALM) workers often leave their hard-earned super languishing.
During a nine-month stint in Australia at the guaranteed base wage levels, PALM workers typically accumulate around $3,800 in pre-tax superannuation.
Like other guest workers, PALM workers can apply to access those funds once they've left the country, but most either do not - or can not.
"PALM workers are collectively leaving many millions of dollars in superannuation unclaimed," Robert Whait, University of South Australia senior lecturer told AAP.
The PALM scheme has expanded in recent years to average around 30,000 workers from 10 Pacific nations in Australia at any one time, doing jobs that employers cannot fill.
Industries includes agriculture and food processing, but also aged care, hospitality, tourism, and even a pilot in early childhood education.
Dr Whait manages the UniSA tax clinic, which offers advice "to help vulnerable Australians with their taxes", and on the foreign affairs department's suggestion, widened to take in PALM workers.
"PALM workers have the same rights we do ... but the main issue is that under the current law, they can only access that superannuation when they leave Australia and their visa is canceled," he said.
"Either they're not aware of it, or the process to put in the forms is difficult because of various barriers, so lots of money is left unclaimed which they could be taking home with them to use, directly with their families and helping out their lives."
Barriers include the unavailability of key forms in languages other than English, the reliance on internet and computer access, and verification.
PALM workers also get slugged with extra taxes that effectively claw back half of their earnings: the 15 per cent tax on contributions and a 35 per cent "departing Australia superannuation payment" tax.
The messy situation has led Dr Whait, with Connie Vitale from Western Sydney University, to author a paper looking at policy reforms, especially given super primarily exists to fund the retirement of Australian workers.
Options canvassed include adding super into their take-home pay (as occurs in New Zealand) or sending it to a super fund in the worker's home country, either as they earn, or when they head home.
Dr Whait believes the latter options would better serve the primary of purpose of super - to assist workers in retirement - and allow Pacific super funds greater pools of funding to invest at home.
"The money from PALM superannuation could be used to help infrastructure in their countries and help their communities, so that was probably the tipping point in in recommending that approach," he said.
Pacific workers are being urged to chase up "many millions" in lost superannuation from their stints in Australia, with that problem also leading to calls for reform.
Difficulties navigating Australia's complex tax system, particularly for foreigners, mean Pacific Australia Labour Mobility (PALM) workers often leave their hard-earned super languishing.
During a nine-month stint in Australia at the guaranteed base wage levels, PALM workers typically accumulate around $3,800 in pre-tax superannuation.
Like other guest workers, PALM workers can apply to access those funds once they've left the country, but most either do not - or can not.
"PALM workers are collectively leaving many millions of dollars in superannuation unclaimed," Robert Whait, University of South Australia senior lecturer told AAP.
The PALM scheme has expanded in recent years to average around 30,000 workers from 10 Pacific nations in Australia at any one time, doing jobs that employers cannot fill.
Industries includes agriculture and food processing, but also aged care, hospitality, tourism, and even a pilot in early childhood education.
Dr Whait manages the UniSA tax clinic, which offers advice "to help vulnerable Australians with their taxes", and on the foreign affairs department's suggestion, widened to take in PALM workers.
"PALM workers have the same rights we do ... but the main issue is that under the current law, they can only access that superannuation when they leave Australia and their visa is canceled," he said.
"Either they're not aware of it, or the process to put in the forms is difficult because of various barriers, so lots of money is left unclaimed which they could be taking home with them to use, directly with their families and helping out their lives."
Barriers include the unavailability of key forms in languages other than English, the reliance on internet and computer access, and verification.
PALM workers also get slugged with extra taxes that effectively claw back half of their earnings: the 15 per cent tax on contributions and a 35 per cent "departing Australia superannuation payment" tax.
The messy situation has led Dr Whait, with Connie Vitale from Western Sydney University, to author a paper looking at policy reforms, especially given super primarily exists to fund the retirement of Australian workers.
Options canvassed include adding super into their take-home pay (as occurs in New Zealand) or sending it to a super fund in the worker's home country, either as they earn, or when they head home.
Dr Whait believes the latter options would better serve the primary of purpose of super - to assist workers in retirement - and allow Pacific super funds greater pools of funding to invest at home.
"The money from PALM superannuation could be used to help infrastructure in their countries and help their communities, so that was probably the tipping point in in recommending that approach," he said.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles

Sky News AU
33 minutes ago
- Sky News AU
Optus agrees to pay $100m fine with ACCC
Telecommunications giant Optus has agreed to pay a whopping $100m fine for exploiting hundreds of vulnerable and disadvantaged Australians. Between 2019 and 2023, the company pushed sales on 400 vulnerable Australians at 16 different stores, selling them products they did not want or need, or could not use or afford. Many of those impacted were First Nations Australians from regional and remote parts of the country. Some customers lived with a mental disability, diminished cognitive capacity or learning difficulties, were financially dependent or unemployed, and possessed limited financial literacy. In some cases, customers were then pursued for debts by third-party collection agencies. The Australian Competition and Consumer Competition brought court action against Optus and on Wednesday, announced it had reached an agreement with the mobile and internet services provider for the massive penalty. ACCC deputy chair Catriona Lowe said customers had suffered 'significant financial harm' from Optus' 'unconscionable conduct'. 'They accrued thousands of dollars of unexpected debt and some were pursued by debt collectors, in some instances for years,' Ms Lowe said. 'It is not surprising, and indeed could and should have been anticipated, that this conduct caused many of these people significant emotional distress and fear.' Optus senior management became aware staff were engaging in inappropriate sales practices, the ACCC said. 'Optus has admitted to this conduct and has appropriately committed to changing its systems. It has begun compensating affected consumers,' Ms Lowe said. Optus CEO Stephen Rue has called his company's misconduct 'inexcusable and unacceptable'. 'Optus failed these customers, and the company should have acted more quickly when the misconduct was first reported,' he said. 'I am leading the implementation of extensive changes across the company with active responses to the issues raised well under way.' Optus - a subsidiary of Singaporean telco Singtel - has now entered into an enforceable undertaking, which will involve making a $1m donation to an organisation facilitating digital literacy of First Nations Australians. It will also review its complaint handling, improve staff training, and change its debt collection systems among other changes to systems and procedures. It has undertaken to change the remuneration structure for sales staff to disincentivise them from engaging in similar conduct. The company has started buying back 34 Optus licensee stores in the Northern Territory, Queensland and South Australia. Some retail staff who engaged in inappropriate sales practices have been terminated, the company said. 'This is not what Optus stands for and we will hold ourselves to a higher standard going forward,' Mr Rue said. The referral of debts to third-party collection agencies followed from sales at a store in Mt Isa in Queensland's northwest, the company confirmed. Two of its Darwin stores also engaged in inappropriate sales practices. The Federal Court must now approve the penalty. Financial Counselling Australia director of First Nations policy and campaigns Lynda Edwards said counsellors witnessed the impact of 'this kind of conduct' every day. 'People were sold services they didn't ask for and couldn't use, in places where there was no coverage,' she said. 'It's yet another example of systems failing First Nations people. 'Fines are important, but what we really need is structural reform and genuine cultural safety built into how businesses engage with First Nations communities.' The Optus scandal is not the first to engulf a telecoms company. In May 2021, Telstra was ordered to pay a $50m penalty for engaging in unconscionable conduct by selling mobile contracts to 108 Indigenous consumers between January 2016 and August 2018. Originally published as Optus agrees to pay $100m fine for 'unconscionable conduct' between 2019 and 2023

Sky News AU
33 minutes ago
- Sky News AU
‘Unconscionable': Optus cops $100m fine
Ooops, an error has occurred! Please call us on 1800 070 535 and we'll help resolve the issue or try again later. The Streaming Subscription provides Australians access to top rating opinion shows, award-winning political coverage, live breaking news, sport and weather, expert business insights and groundbreaking documentaries across four dedicated news channels for $5 a month. This includes: Sky News – Australia's news channel featuring award-winning journalists, insights from the biggest names in opinion, ground-breaking special investigations, and live breaking news, sport and weather. Available live and on-demand. Sky News Extra – A dedicated 24/7 channel featuring live press conferences and Parliament broadcasts, with unfiltered access to Australian democracy in action. Available live. Sky News Weather – Australia's only 24/7 weather channel bringing you the latest weather forecasts from the country's largest team of meteorologists. Available live. FOX SPORTS News – Australia's only 24/7 sports news channel, first and live in breaking sports news. Available live. Stream Sky News channel shows in full live and on-demand on or the Sky News Australia app and cast to your compatible TV. For the best streaming experience, stream your favourite Sky News shows on your compatible Smart TV. For a step-by-step guide on how to sign in on your Smart TV or to find out if your Smart TV is compatible, visit our help page. There is no lock-in contract when you subscribe to a Streaming Subscription. Renewals occur automatically unless cancelled as per full Terms and Conditions . The Streaming Subscription is not available outside of Australia. If overseas (excluding New Zealand), you can access your favourite Sky News Australia programs by signing up to Australia Channel. Sky News Australia's international 24/7 news streaming service. Find out more here. You can continue to access digital-only content, video highlights, and listen to the latest podcasts without a subscription on our website and app. The Streaming Subscription gives subscribers live stream access to unrivalled news and opinion content across four dedicated news channels 24/7.


The Advertiser
41 minutes ago
- The Advertiser
'Don't panic': minimal impact on fuel prices amid Middle East conflict
AMID conflict in the Middle East, NRMA has urged drivers not to fear that fuel prices may rise. Since the heated Iran-Israel conflict unfolded on Friday, the price of oil and fuel has jumped two cents, but NRMA spokesperson Peter Khoury says it's not a matter of concern for Aussie commuters. "We don't want Australians to panic. We look at these things very closely. We're passing on information as it occurs from the Middle East, but we don't want people to panic, the numbers just aren't there yet," he said. Mr Khoury said that prices fluctuate with any flare-up in the Middle East. He said oil prices went up about $6 a barrel. "The wholesale price has gone up about two or three cents per litre. It's still $1.60, so we're not seeing a huge change in the oil price, certainly after Friday," he said. "That's not to say that we aren't keeping a close eye on it. It's the Middle East, anything can happen." Regular unleaded in Dungog cost $1.81 on Tuesday. In Maitland, it was selling for $1.77 per litre, $1.78 in Newcastle and $1.87.8 in Singleton. "Diesel's not too far off those prices in the 170s, 180s. In Scone, it's $1.69, which is one of the better prices in the state," Mr Khoury said. He said the price jump wasn't vast despite everything that has unfolded and reminded drivers not to panic. "These numbers do not suggest even remotely that Australians should be panicking and flooding the service stations trying to fill up.," he said. He encouraged people to research before fuelling up and utilise apps and websites to find the cheapest fuel. "In all those towns, there is a spread of price differences and a gap between the cheapest and the most expensive service stations," he said. Maitland's cheapest was $1.56 and the most expensive was $2 per litre. In Newcastle, the gap between the cheapest and the most expensive was almost the same, Mr Khoury said. AMID conflict in the Middle East, NRMA has urged drivers not to fear that fuel prices may rise. Since the heated Iran-Israel conflict unfolded on Friday, the price of oil and fuel has jumped two cents, but NRMA spokesperson Peter Khoury says it's not a matter of concern for Aussie commuters. "We don't want Australians to panic. We look at these things very closely. We're passing on information as it occurs from the Middle East, but we don't want people to panic, the numbers just aren't there yet," he said. Mr Khoury said that prices fluctuate with any flare-up in the Middle East. He said oil prices went up about $6 a barrel. "The wholesale price has gone up about two or three cents per litre. It's still $1.60, so we're not seeing a huge change in the oil price, certainly after Friday," he said. "That's not to say that we aren't keeping a close eye on it. It's the Middle East, anything can happen." Regular unleaded in Dungog cost $1.81 on Tuesday. In Maitland, it was selling for $1.77 per litre, $1.78 in Newcastle and $1.87.8 in Singleton. "Diesel's not too far off those prices in the 170s, 180s. In Scone, it's $1.69, which is one of the better prices in the state," Mr Khoury said. He said the price jump wasn't vast despite everything that has unfolded and reminded drivers not to panic. "These numbers do not suggest even remotely that Australians should be panicking and flooding the service stations trying to fill up.," he said. He encouraged people to research before fuelling up and utilise apps and websites to find the cheapest fuel. "In all those towns, there is a spread of price differences and a gap between the cheapest and the most expensive service stations," he said. Maitland's cheapest was $1.56 and the most expensive was $2 per litre. In Newcastle, the gap between the cheapest and the most expensive was almost the same, Mr Khoury said. AMID conflict in the Middle East, NRMA has urged drivers not to fear that fuel prices may rise. Since the heated Iran-Israel conflict unfolded on Friday, the price of oil and fuel has jumped two cents, but NRMA spokesperson Peter Khoury says it's not a matter of concern for Aussie commuters. "We don't want Australians to panic. We look at these things very closely. We're passing on information as it occurs from the Middle East, but we don't want people to panic, the numbers just aren't there yet," he said. Mr Khoury said that prices fluctuate with any flare-up in the Middle East. He said oil prices went up about $6 a barrel. "The wholesale price has gone up about two or three cents per litre. It's still $1.60, so we're not seeing a huge change in the oil price, certainly after Friday," he said. "That's not to say that we aren't keeping a close eye on it. It's the Middle East, anything can happen." Regular unleaded in Dungog cost $1.81 on Tuesday. In Maitland, it was selling for $1.77 per litre, $1.78 in Newcastle and $1.87.8 in Singleton. "Diesel's not too far off those prices in the 170s, 180s. In Scone, it's $1.69, which is one of the better prices in the state," Mr Khoury said. He said the price jump wasn't vast despite everything that has unfolded and reminded drivers not to panic. "These numbers do not suggest even remotely that Australians should be panicking and flooding the service stations trying to fill up.," he said. He encouraged people to research before fuelling up and utilise apps and websites to find the cheapest fuel. "In all those towns, there is a spread of price differences and a gap between the cheapest and the most expensive service stations," he said. Maitland's cheapest was $1.56 and the most expensive was $2 per litre. In Newcastle, the gap between the cheapest and the most expensive was almost the same, Mr Khoury said. AMID conflict in the Middle East, NRMA has urged drivers not to fear that fuel prices may rise. Since the heated Iran-Israel conflict unfolded on Friday, the price of oil and fuel has jumped two cents, but NRMA spokesperson Peter Khoury says it's not a matter of concern for Aussie commuters. "We don't want Australians to panic. We look at these things very closely. We're passing on information as it occurs from the Middle East, but we don't want people to panic, the numbers just aren't there yet," he said. Mr Khoury said that prices fluctuate with any flare-up in the Middle East. He said oil prices went up about $6 a barrel. "The wholesale price has gone up about two or three cents per litre. It's still $1.60, so we're not seeing a huge change in the oil price, certainly after Friday," he said. "That's not to say that we aren't keeping a close eye on it. It's the Middle East, anything can happen." Regular unleaded in Dungog cost $1.81 on Tuesday. In Maitland, it was selling for $1.77 per litre, $1.78 in Newcastle and $1.87.8 in Singleton. "Diesel's not too far off those prices in the 170s, 180s. In Scone, it's $1.69, which is one of the better prices in the state," Mr Khoury said. He said the price jump wasn't vast despite everything that has unfolded and reminded drivers not to panic. "These numbers do not suggest even remotely that Australians should be panicking and flooding the service stations trying to fill up.," he said. He encouraged people to research before fuelling up and utilise apps and websites to find the cheapest fuel. "In all those towns, there is a spread of price differences and a gap between the cheapest and the most expensive service stations," he said. Maitland's cheapest was $1.56 and the most expensive was $2 per litre. In Newcastle, the gap between the cheapest and the most expensive was almost the same, Mr Khoury said.