logo
Data breach affects 38,000 UChicago Medicine patients

Data breach affects 38,000 UChicago Medicine patients

Yahoo28-05-2025

May 28 (UPI) -- A University of Chicago Medicine Medical group cybersecurity breach in July may have exposed personal information of 38,000 patients.
The exposed data includes names, Social Security numbers, addresses, dates of birth, medical information and financial account information.
Third-party debt collection vendor Nationwide Recovery Systems notified UChicago Medicine on April 8 that the data breach occurred in July 2024.
A UChicago Medicine statement said, "From July 5, 2024, to July 11, 2024, an unauthorized individual gained access to NRS systems and obtained information from certain files and folders. Upon learning of this, NRS took steps to terminate the unauthorized access and make enhancements to further secure their systems."
The statement added that NRS recently finished an analysis and review that determined personal information may have been involved.
But the statement also said NRS is "not aware of any misuse of the personal information potentially affected by this incident."
NRS was terminated as a third-party vendor.
"We have terminated our relationship with Nationwide Recovery Services, Inc.," UChicago Medicine's statement said. "NRS has confirmed they implemented additional security measures to prevent the occurrence of a similar event in the future."
The data breach at NRS also affected the City of Chattanooga, Swedish Edmonds Hospital, MAK Anesthesia and Duncan Regional Hospital.
According to The Hippa Journal, NRS previously confirmed that the data breach had affected Harbin Clinic, Northeast Georgia Health System, Rhea Medical Center, Erlanger Western Carolina Hospital and Vitruvian Health.
The Vitruvian Health breach also affected Hamilton Health Care System, as well as affiliates Hamilton Emergency Medical Services, Hamilton Physician Group, Hamilton Medical Center and Anna Shaw Children's Institute.
UChicago Medicine is notifying patients with addresses on file by mail and also has posted an online notice for other affected patients.

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Krystal hosting in-person hiring event for new Walterboro location
Krystal hosting in-person hiring event for new Walterboro location

Yahoo

time32 minutes ago

  • Yahoo

Krystal hosting in-person hiring event for new Walterboro location

WALTERBORO, S.C. (WCBD) – Krystal is looking for employees to work at the burger chain's soon-to-open Walterboro location. The Georgia-based fast food spot will host an in-person hiring event on Wednesday, June 11, from 11 a.m. to 5 p.m. at 1222 Bells Highway, the site of the new location. Officials said the crew hopes to hire 40 new team members for all interested should bring a valid ID and their Social Security number. No prior experience is required. 'As we grow in South Carolina, our focus is on creating meaningful connections with our guests and our team,' said Amanda Hyde, Senior Vice President of Operations for Krystal. 'That means more than great food. It's about greeting guests by name, handing over every order with care, and creating an environment where team members feel empowered to deliver true hospitality.' The restaurant is expected to open officially in July, although an exact date has yet to be announced. Once open, the Walterboro site will be Krystal's fifth South Carolina location. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Terry Savage: Grace period on student loan repayment is over
Terry Savage: Grace period on student loan repayment is over

Chicago Tribune

time2 hours ago

  • Chicago Tribune

Terry Savage: Grace period on student loan repayment is over

Student loans have been looming in the background for more than five years, ever since payment requirements were suspended during the pandemic. During that five-year period, borrowers had several opportunities to reorganize their debts, based on more generous income provisions, to lower the monthly payments. Many took advantage of those plans, and resumed their payments at a lower level. But others simply ignored that huge cloud of debt, since it was not accruing interest during the suspension, until fall of 2023 when interest started accruing again. Of the nearly 43 million people who owe money, only about one-third have made regular payments, according to the Department of Education. At least 5 million borrowers are considered to be in default — not having made a payment in nine months. Millions more are expected to fall into default in the coming months as they are made aware of the repayment restart. Until now, the government did not institute collection procedures. But that grace period ended May 5. And the repayments are coming back with a vengeance. The headline that has shocked many borrowers is the fact that the government is now using its power to grab any tax refunds and other federal benefits, or even Social Security benefits (in the case of co-signing parents). Even more scary, the administration will start the process of garnishing wages on defaulted loans! And default will impact your credit score. All delinquent borrowers should have received an email notifying them of their status. But it's entirely possible that the Department of Education has lost track of your contact information — although not of your Social Security number! It's up to you — the borrower — to make sure that your information is updated. Do that at where you will use your original FSA ID number to sign in. There you can find not only the status of your loans but also who your current servicer is. Most student loans have changed servicing companies at least once, if not several times, since you graduated and first made your repayment plans. It is critical that you get in touch with the company servicing your loan to at least make sure they have your contact information. The next steps depend on whether you can now afford to make the full required monthly payment. For most people that will be quite a chore. But there are still plans (though less generous than two years ago) to help you deal with those payments and create reductions — if you act promptly. At you can learn about and apply for the remaining income-driven repayment plans for which you might qualify. Note that Parent Plus loans might also qualify for income-driven repayment plans, but only after the loans are consolidated. The previous administration's popular Saving for a Valuable Education (SAVE) plan is no longer available because of court challenges to its generous terms. But borrowers can still get into the PAYE (Pay as You Earn) plan, in which payments are capped at 10% of a borrower's income. And if you're able to pay more and want to pay down the loan faster, check out the Income-Contingent Repayment plan. Since these income-based plans are calculated based on family size and your discretionary income, you must recertify each year. Thus, if you are currently on an income-driven plan, it might also be time to recertify at There are several other alternatives for dealing with your student loans. Forbearance is still a possibility to temporarily stop payments or make substantially lower ones. But that won't make the problem go away — and interest continues to accrue. Graduated payment plans can help those whose incomes should rise in the future. And deferment is another possibility in case of extreme hardship. At you can compare the impact of those plans over the long run. And Public Service Loan Forgiveness remains in place, though the Trump administration is already limiting the jobs that are considered public service. Congress is now considering substantial changes to the various student loan plans, including doing away with 'subsidized' loans, which do not accrue interest while the student is still in school. Also on the potential chopping block are graduate student loans. In fact, the administration is even talking about ending or reorganizing the entire Department of Education. But that's not your immediate concern. The real challenge now is figuring out a repayment plan for your current loans. It's tempting to try to forget they exist. But the government is going to find you. And you'll have a lot more options if you find them first — and make an attempt at repayment. And that's The Savage Truth.

Terry Savage: AI used to guide seniors to Medicare programs
Terry Savage: AI used to guide seniors to Medicare programs

Chicago Tribune

time2 hours ago

  • Chicago Tribune

Terry Savage: AI used to guide seniors to Medicare programs

Does the concept of artificial intelligence intimidate you? Or do you figure it won't have much impact on your life, so why bother learning about it? Well, AI is definitely entering — and improving — your life, whether you choose it or not. When I first wrote about ChatGPT several years ago, AI was viewed as a powerful tool to collect information from huge databases and sort it out to provide answers to questions. Since then, AI has quickly morphed into a useful tool for business and individuals, creating accurate and life-like interactions that make outcomes easier. For example, the new Social Security commissioner, a former tech payments CEO, has announced that Social Security will soon be using AI in its call centers. If the idea of talking to a 'robot' sends chills down your spine, think again. In this column, I'll show you a company that is already using AI in its call center — and generating responses that truly make you think you're talking to a helpful person. A reality check It's a generational thing. When I want help after calling a toll-free number for product information or credit card adjustments or insurance issues, I want to talk to an intelligent human being. I guess there aren't enough to go around! One of my pet peeves is being transferred to a voice messaging system that tries to 'help' me decide how to get answers to a simple question. They offer five choices, none of which is helpful. Representative, please! The only thing worse than a voice-activated decision tree is getting transferred to a live person who just happens to live in a foreign country and who is obviously responding off a script. If I ask to talk to a supervisor, I'm told there is no supervisor available! Don't these companies care about their customers? (Insert your own swear word here!) Artificial intelligence that's real So I must say I was absolutely shocked to hear a demonstration of AI being used by eHealth to start the process of guiding seniors to the appropriate choices for Medicare programs. For many years, eHealth has been a popular health insurance marketplace that helps people find the right insurance coverage by comparison-shopping plans from more than 180 insurers for coverage ranging from Medicare Advantage and supplemental plans to individual and family health policies, along with other benefits such as dental and vision. Many people access eHealth through its website, Others use their toll-free number 1-800-EHEALTH (1-800-343-2584) to reach their licensed and helpful insurance agents. Getting to the agent licensed in your state of residence, and knowledgeable about your specific product request, could take a lot of time during busy days around Medicare enrollment. And what about calls that come in late at night? That's why eHealth created 'Alice' — an AI 'agent' who does not actually sell insurance policies but who asks relevant questions to direct you to the correct licensed agent. You'd swear that you are talking to a live person, since 'her' responses are not only appropriate but friendly. Listening to the demo that eHealth sent me, I was absolutely blown away. I knew that you'd want to hear the same thing, so if you are reading this column online at my website you can click on this link in the article. In this case, an audio demo is worth a thousand words! Even if you're not shopping for health insurance, I recommend listening to this short clip of an interaction between someone calling the toll-free line late at night and the AI agent, Alice. This company has taken AI to the next level. Suddenly, you'll understand how much more helpful an AI agent can be than a call center in the middle of nowhere! And, on a personal level, you'll see how AI has so much potential to change our lives for the better (yes, or for the worse). I spoke with Ketan Babaria, chief digital and AI officer of eHealth. He notes that while AI is not (yet) selling policies, it is making a big difference in their processes: 'Our new AI agents are trained to be patient, caring and sympathetic. As a result, we are making it easier and faster for people to start the shopping process for a Medicare plan, enabling them to more quickly connect with a licensed agent who can help them comparison shop for the right health coverage.' So the next time you hear that your call will be answered by AI, don't hang up in fear, hoping that the next time you'll get a 'real person.' Odds are that soon you'll be connecting with many AI agents. And the odds are even better that you'll get the correct answer from a compassionate robot than you'd get from the overworked and underinformed call center worker. That's The Savage Truth.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store