Octopus Energy issues 45-day warning with UK households facing 'postcode lottery'
Octopus Energy has issued a warning over a "postcode" energy lottery - as customers in Scotland face a staggering 45-DAY wait for solar installations. Data shows customers can get heat pumps, solar panels and EV chargers approved fastest in the South West, South East and South Wales.
The delays are caused by inconsistent processes among Distribution Network Operators, who manage installation approvals across different regions. This disparity has led to a 'postcode lottery' where some homes are green-lit for upgrades within a few days, while others are left waiting for weeks.
Customers in the North and Scotland are facing longer delays, especially for solar panel installations, while those in areas served by National Grid Electricity Distribution and UK Power Networks experience the shortest waits – averaging at 7 and 8 days for all technologies.
READ MORE: British Gas, OVO, EDF, EON, Octopus customers being handed £500 but 'you'll have to chase'
READ MORE: Premium Bonds customers warned to 'close down accounts' after 'disappointing' warning
READ MORE 39 counties in England at risk of 'power cuts' in 29C UK heatwave
With enquiries for heat pumps increasing 144% in 2024 compared to the year before and costs for solar panels coming down to record lows, Octopus is calling for urgent action to streamline the approval process, and speed up the UK's push toward net zero.
Alex Schoch, Director of Electrification at Octopus Energy, said: 'The UK's journey to net zero depends on millions of people being able to install clean tech in their homes.
'While some are getting these quickly and efficiently, current delays in the worst-hit regions risk leaving many customers in limbo while waiting for approvals that should take hours, not weeks.
'We're shining a light on the blockers and will continue to work with industry and networks to clear the way for faster, fairer access to clean energy tech.'
Octopus Energy has outlined five priority actions for DNOs to speed up the process, including increasing the rate of instant approvals and simplifying applications for common LCT installations.
It assessed a whopping 24,157 customer applications to install low-carbon technology across the UK between 1st April 2024 - 29th April 2025.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
8 hours ago
- Yahoo
Wonder to power omnichannel payments for Octopus Cards
Paytech company Wonder has become the omnichannel payment facilitator for Octopus Cards in Hong Kong. The move aims to enhance both offline and online payment capabilities for merchants using Wonder's payment infrastructure. The collaboration enables merchants to add Octopus to their payment options alongside more than thirty other methods through Wonder's know your customer (KYC) process. Settlements to merchants will be conducted directly via Wonder's platform, aiming to simplify financial operations for businesses across different sectors. Wonder founder and CEO Jason Ngan said: 'Becoming Octopus' first payment facilitator in Hong Kong marks a major milestone for Wonder and reflects our shared commitment to driving payment innovation and digital transformation across the city. 'Since our strategic partnership began in early 2025, we have seen strong adoption momentum, and we look forward to working closely with Octopus to further expand acceptance and bring smarter, faster, and more effortless payment experiences to businesses and consumers in Hong Kong.' Octopus CEO Tim Ying said: 'Our collaboration with Wonder will enhance our customers' payment experience across Octopus' extensive network of over 190,000 physical acceptance points and our growing online presence. Working closely with all ecosystem partners, our goal is to ensure every interaction between buyers and sellers is seamless, convenient, and secure.' Octopus Cards, which operates under the Stored Value Facilities Licence, has been providing payment solutions since its inception in 1997. The Octopus system is a contactless smartcard payment method in Hong Kong. Wonder, a fintech and payments platform catering to the Hong Kong and Asia Pacific markets, facilitates digital financial transactions for merchants as a digital omni-channel payments system. It enables them to complete digital KYC onboarding, account opening, payment processing, and transaction management from a single integrated platform. "Wonder to power omnichannel payments for Octopus Cards " was originally created and published by Electronic Payments International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio
Associated Press
12 hours ago
- Associated Press
Octopus Deploy Announces Integration With Datadog for World-class Monitoring of Deployment Pipelines
BRISBANE, AUSTRALIA - June 10, 2025 ( NEWMEDIAWIRE ) - Octopus Deploy (Octopus), the industry standard for Continuous Delivery (CD), has announced an integration with Datadog, the monitoring and security platform for cloud platforms. The integration monitors Octopus deployments through the Datadog Agent. Used together, Octopus and Datadog become part of an organization's world-class pipeline, with both platforms supporting software at scale and integrating with any technology. Customers get a single pane of glass for monitoring, making it easier to track, visualize, and improve key metrics across all their projects. Learn more about the Octopus Datadog integration: The Octopus Datadog integration, built by Datadog, collects metrics from Octopus so customers can centralize their monitoring in Datadog. DevOps and platform engineering teams can track the performance of their teams' pipelines and visualize key metrics across all projects in one place. Site reliability engineers (SREs) and operations folks can monitor their applications running in production, see logs, and correlate problems that arise with what actually happened. 'To quickly troubleshoot issues with software releases, engineering teams need granular, real-time visibility into their deployment pipelines in the same place they monitor the health and performance of their production services. By bringing deployment metrics and logs into Datadog, teams can quickly detect failed releases, understand their root causes, and correlate them with broader system performance,' Jimmy Caputo, Director of Product Management at Datadog. Octopus strengthened its observability and monitoring this year with Kubernetes Live Object Status, which gives customers real-time updates about the state of their applications running on Kubernetes. Octopus also provides visibility into all deployments on its dashboards. Customers can see the stage, environment, and state of each deployment across multiple repositories in one place, and click through for the details on each project. The visibility you get in Octopus is further improved when combined with Datadog. The Octopus Datadog integration pulls data from Octopus into Datadog. From there, customers can monitor everything in their DevOps stack - all infrastructure, systems, apps, and services - in a single location. 'We want to help our customers get working software into production as soon as possible, and the Octopus Datadog integration helps do just that,' Colin Bowern, SVP of Product at Octopus Deploy. 'Octopus already provides great visibility across your Continuous Delivery pipeline, but with the Octopus Datadog integration, you can see your entire DevOps stack in one spot and correlate data more easily, using two best-of-breed platforms.' The Datadog Agent collects metrics from Octopus used for performance monitoring, like average deployment time per environment, and deployment failure rate for a project. It also collects deployment logs, which are useful for debugging failed deployments, and server logs, which provide diagnostic information about the Octopus server. The Octopus Datadog integration can be set up following the instructions in the Datadog Docs. You can experience the power of the Octopus and Datadog integration at DASH, Datadog's annual observability conference, in New York City, June 10–11, 2025, by visiting Octopus Deploy's booth. About At Octopus Deploy, we set the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitOps, and release orchestration solutions to deliver swift value to their customers. Octopus efficiently orchestrates software delivery across multi-cloud, Kubernetes, data centers, and hybrid environments, whether containerized modern apps or heritage applications. With governance, risk, and compliance (GRC) at its core, Octopus supports Platform Engineering teams in their mission to provide a superior Developer Experience (DevEx). Octopus is committed to actively contributing to the developer community with open-source projects, including Argo in the CNCF and other communities dedicated to advancing software delivery and operational performance. More on X at @OctopusDeploy and Social Links X | YouTube | LinkedIn Media Contact Full Name: Joanna Wyganowska Title: VP of Marketing Company Name: Octopus Deploy Email: [email protected] Phone Number: 7015416996 Website:
Yahoo
19 hours ago
- Yahoo
Octopus Deploy Announces Integration With Datadog for World-class Monitoring of Deployment Pipelines
BRISBANE, AUSTRALIA - June 10, 2025 (NEWMEDIAWIRE) - Octopus Deploy (Octopus), the industry standard for Continuous Delivery (CD), has announced an integration with Datadog, the monitoring and security platform for cloud platforms. The integration monitors Octopus deployments through the Datadog Agent. Used together, Octopus and Datadog become part of an organization's world-class pipeline, with both platforms supporting software at scale and integrating with any technology. Customers get a single pane of glass for monitoring, making it easier to track, visualize, and improve key metrics across all their projects. Learn more about the Octopus Datadog integration: The Octopus Datadog integration, built by Datadog, collects metrics from Octopus so customers can centralize their monitoring in Datadog. DevOps and platform engineering teams can track the performance of their teams' pipelines and visualize key metrics across all projects in one place. Site reliability engineers (SREs) and operations folks can monitor their applications running in production, see logs, and correlate problems that arise with what actually happened. "To quickly troubleshoot issues with software releases, engineering teams need granular, real-time visibility into their deployment pipelines in the same place they monitor the health and performance of their production services. By bringing deployment metrics and logs into Datadog, teams can quickly detect failed releases, understand their root causes, and correlate them with broader system performance," Jimmy Caputo, Director of Product Management at Datadog. Octopus strengthened its observability and monitoring this year with Kubernetes Live Object Status, which gives customers real-time updates about the state of their applications running on Kubernetes. Octopus also provides visibility into all deployments on its dashboards. Customers can see the stage, environment, and state of each deployment across multiple repositories in one place, and click through for the details on each project. The visibility you get in Octopus is further improved when combined with Datadog. The Octopus Datadog integration pulls data from Octopus into Datadog. From there, customers can monitor everything in their DevOps stack - all infrastructure, systems, apps, and services - in a single location. "We want to help our customers get working software into production as soon as possible, and the Octopus Datadog integration helps do just that," Colin Bowern, SVP of Product at Octopus Deploy. "Octopus already provides great visibility across your Continuous Delivery pipeline, but with the Octopus Datadog integration, you can see your entire DevOps stack in one spot and correlate data more easily, using two best-of-breed platforms." The Datadog Agent collects metrics from Octopus used for performance monitoring, like average deployment time per environment, and deployment failure rate for a project. It also collects deployment logs, which are useful for debugging failed deployments, and server logs, which provide diagnostic information about the Octopus server. The Octopus Datadog integration can be set up following the instructions in the Datadog Docs. You can experience the power of the Octopus and Datadog integration at DASH, Datadog's annual observability conference, in New York City, June 1011, 2025, by visiting Octopus Deploy's booth. About At Octopus Deploy, we set the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitOps, and release orchestration solutions to deliver swift value to their customers. Octopus efficiently orchestrates software delivery across multi-cloud, Kubernetes, data centers, and hybrid environments, whether containerized modern apps or heritage applications. With governance, risk, and compliance (GRC) at its core, Octopus supports Platform Engineering teams in their mission to provide a superior Developer Experience (DevEx). Octopus is committed to actively contributing to the developer community with open-source projects, including Argo in the CNCF and other communities dedicated to advancing software delivery and operational performance. More on X at @OctopusDeploy and Social Links X | YouTube | LinkedIn Media ContactFull Name: Joanna WyganowskaTitle: VP of MarketingCompany Name: Octopus DeployEmail: Number: 7015416996Website: Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
