Starbucks launching AI tool for baristas
DAYTON, Ohio (WDTN) — Starbucks will reportedly begin the implementation of an AI assistance tool for its baristas.
The cafe company announced during its Leadership Experience session Tuesday that 'Green Dot Assist' is initially being introduced in 35 stores. CNBC reported the system is based from Microsoft Azure's OpenAI.
Baristas will use an iPad in the store to use the system, which will reportedly 'help baristas in real time' with information needed like displaying beverage recipes, filing support tickets, identifying baristas to cover shifts, naming alternative ingredients, showing diagnostic videos and recommended items to upsell.
New Starbucks barista dress code is a move protested by some
According to the chain, the new technology will reportedly support baristas with beverage-making and customer interactions.
'With this new solution, we're simplifying access to essential information in the flow of work for partners, making their jobs a little easier while they build confidence and expertise,' said the company.
Green Dot Assist is expected to begin 'a broad launch' of implementation in the fall at locations in the U.S. and Canada, according to the CNBC report.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
an hour ago
- Yahoo
Nintendo scores a hit with Switch 2, but can it keep the streak alive?
Less than a week in, Nintendo's hot new Switch 2 handheld video game console is already breaking sales records—including ones set by its iconic predecessor. Starbucks just developed an ingenious way to add 15 grams of protein to almost any drink RIP to the almost future of computing: Apple just turned the iPad into a Mac 5 ways to rewire your brain for happiness Nintendo announced Wednesday that the Switch 2 has sold more than 3.5 million units around the globe, crowning it the fastest-selling Nintendo console of all time. Considering the massive success of the first Nintendo Switch and the longtime success of the Nintendo DS—the second-best-selling console of all time, just behind the PlayStation 2—that's an impressive distinction. 'Fans around the world are showing their enthusiasm for Nintendo Switch 2 as an upgraded way to play at home and on the go,' Nintendo chief operating officer Doug Bowser said. 'We are thankful for their response and happy to see the fun they are already having with Nintendo Switch 2, as they explore new features and games that bring friends and family together in new ways,' he added. For comparison, Nintendo moved 2.74 million units of the original Nintendo Switch the first time around, in 2017. Those were already impressive numbers at the time, with a month of Nintendo Switch sales passing 20% of the Wii U's sales across the odd hybrid console's entire lifespan. The first Nintendo Switch has sold more than 152 million units as of March of this year, putting it on track to eclipse the record of the Nintendo DS, which sits at 154 million units. The Switch 2 launched on June 5, following a preorder period that saw the consoles sell out online in a flash. Prior to the midnight release, gamers around the globe lined up outside Nintendo flagship stores and chain retailers, fittingly killing time playing games on their soon-to-be last-generation handhelds during the original Switch's waning hours. Nintendo's Switch 2 doesn't reinvent the wheel—but with the wheel still rolling so well, why would they? The Switch 2, which retails for $450, boasts a larger 1080-pixel screen, a beefier processor that can run more complex games, enhanced social features, and an improved software shop. (Switch fans know that the eShop update alone could justify an upgrade.) The new console launches with Mario Kart World, an open-world version of the cartoonish racing game that's defined Nintendo consoles since the Super Nintendo. While the Switch 2 might be a little tough to track down for a while, inventory woes won't hold a candle to Sony's rocky next-gen console launch in late 2020. Gamers hoping to snag a PlayStation 5 upon its debut often came up empty-handed as the global chip shortage and sky-high pandemic demand squeezed the console's supply. Sony only declared its supply chain woes officially over three years later. Nintendo is facing intense demand with the Switch 2, but these days Trump's tariffs were the company's main launch concern. The Japanese company pushed back preorder plans in April as it navigated challenges the trade war might pose to its global sales. This post originally appeared at to get the Fast Company newsletter:
Yahoo
an hour ago
- Yahoo
Barbie's about to get a brain — and it's powered by OpenAI
Barbie's parent company Mattel has teamed up with OpenAI. While details are still under wraps, the first AI-powered product is expected to drop later this year. The partnership comes as toy manufacturers face weaker demand due to tariffs. Barbie might get an AI upgrade. Mattel, the maker of Barbie, Hot Wheels, and Uno, has teamed up with OpenAI to bring artificial intelligence to its iconic toy brands, the companies announced on Thursday. By using OpenAI's technology, Mattel will "bring the magic of AI to age-appropriate play experiences with an emphasis on innovation, privacy, and safety," the California-based toy manufacturer said in a press release on Thursday. While details are still under wraps, the first AI-powered product is expected to drop later this year. Mattel isn't handing over its intellectual property in the deal. The company retains full control over the products being developed, said Josh Silverman, Mattel's chief franchise officer, in an interview with Bloomberg. Talks with OpenAI first began late last year, he added. It's not just about the toys. Mattel will also incorporate OpenAI tools like ChatGPT Enterprise into its business operations, the toy company said. Mattel shares rose 1.8% to $19.59 earlier Thursday, before edging down to $19.30 in after-hours trading. Mattel and OpenAI did not respond to a request for comment from Business Insider. The move comes as toy manufacturers face weaker demand, with consumers pulling back on spending amid uncertainty over President Donald Trump's trade policy. Mattel withdrew its annual forecast last month and said it would increase prices for some products in the US to offset Trump's tariffs. The company also said it would "adjust" its promotional activity to save costs. Its cost-savings target for the year rose to $80 million from $60 million, Anthony DiSilvestro, Mattel's chief financial officer, said in an earnings call last month. Over the past year, Mattel has leaned on entertainment — including movies, TV shows, and mobile games — to help offset a slowdown in toy sales. OpenAI, meanwhile, has recently inked partnerships with major consumer brands, including Starbucks. The coffee giant is rolling out a new OpenAI-powered tool called Green Dot Assist to help baristas remember drink recipes and suggest food pairings. Built using Microsoft Azure OpenAI, the tool runs on an iPad behind the counter in stores and will work as an in-store virtual assistant for baristas, Starbucks said in a press release Tuesday. Read the original article on Business Insider
Business Insider
2 hours ago
- Business Insider
Starbucks CEO's Turnaround Plan Has Howard Schultz ‘Betting on Green'
Starbucks (SBUX) has been through a rough period recently, and CEO Brian Niccol plans to change that. The new CEO has impressed Starbucks' former CEO, Howard Schultz. He praised Niccol's turnaround plans and ability to galvanize the company's employees, stating that he's 'betting on Green.' Confident Investing Starts Here: Easily unpack a company's performance with TipRanks' new KPI Data for smart investment decisions Receive undervalued, market resilient stocks right to your inbox with TipRanks' Smart Value Newsletter Niccol has sought to return Starbucks to its former glory and he's made several changes in this effort. These include updated uniforms for a more professional atmosphere, simplifying the menu, bringing back handwritten cup names, not charging extra for nondairy milks, and testing a new protein cold foam at select locations. While Schultz's praise is welcome, investors will want to see results before they get excited about SBUX stock again. After all, the company has missed earnings per share estimates in five of its last eight quarters, and has missed revenue estimates in six of its previous eight quarters. Starbucks Analyst Coverage and Stock Movement Recent analyst coverage of Starbucks has been mixed. Of the six analysts who weighed in on SBUX stock yesterday, four reiterated Hold ratings and two maintained Buy ratings. One positive note was Citi analyst Jon Tower increasing his price target to $95 from $84, despite being one of the analysts that kept a Hold rating. SBUX stock was down 0.83% as of Thursday morning, but is still up 4.92% year-to-date and 18.88% over the past 12 months. Is Starbucks Stock a Buy, Sell, or Hold? Turning to Wall Street, the analysts' consensus rating for Starbucks is Moderate Buy, based on 12 Buy and 12 Hold ratings over the past three months. With that comes an average SBUX stock price target of $93.29, representing a potential 1.42% downside for the shares.
