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Trade war has dropped U.S. travel sales by up to 80% for this Canadian tour company

Trade war has dropped U.S. travel sales by up to 80% for this Canadian tour company

CBC04-04-2025

U.S. President Donald Trump's trade war with Canada has pushed some Canadians to cancel trips south of the border. Kristine Geary, founder of Maple Leaf Tours in Kingston, Ont., says clients have expressed a variety of feelings toward travelling to the U.S., from anger and Canadian patriotism to safety concerns for 2SLGBTQ+ travellers.

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Federal immigration raid at Omaha food production plant sparks protests
Federal immigration raid at Omaha food production plant sparks protests

Winnipeg Free Press

time28 minutes ago

  • Winnipeg Free Press

Federal immigration raid at Omaha food production plant sparks protests

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Leadership Experience 2025: Starbucks Rallies 14,000 North America Coffeehouse Leaders to Accelerate its 'Back to Starbucks' Strategy
Leadership Experience 2025: Starbucks Rallies 14,000 North America Coffeehouse Leaders to Accelerate its 'Back to Starbucks' Strategy

Cision Canada

timean hour ago

  • Cision Canada

Leadership Experience 2025: Starbucks Rallies 14,000 North America Coffeehouse Leaders to Accelerate its 'Back to Starbucks' Strategy

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Over three days, coffeehouse leaders will engage in immersive workshops, connect over new ways of working, hear directly from company leaders, and experience the first-ever Starbucks Global Barista Championship, celebrating craft, connection, excellence at its best. The event will accelerate Starbucks turnaround—centered on exceptional service, simplified routines, and deeper customer connections. Leaders will explore new innovations, clearer customer service standards, and a renewed focus on hospitality, including a goal of four-minute wait times – without compromising the warmth and connection that define the Starbucks Experience. "This isn't just a reset—it's a recommitment to who we are when we are at our best," said Grams. "LE25 is our moment to recommit to a culture of hospitality and excellence. We're making progress, have real momentum with our "Back to Starbucks" plan and are on the right track to turn the business around." Since launching its Back to Starbucks strategy nine months ago, customers are already feeling the difference, with welcoming spaces, more confident baristas, faster service, and the return of small but meaningful touches like ceramic mugs, handwritten notes on cups, a more consistent dress code, and a much-loved customer favourite: the condiment bar. "Our turnaround is rooted in listening—to partners and customers—and taking action on what we hear," added Grams. "We're listening and testing in the coffeehouse, and then applying our learnings to scale quickly and enhance the customer and partner experience." Leading with Partners, Winning with Customers Starbucks continues to be a leader in partner (employee) care, offering competitive pay and industry-leading benefits such as a recently launched paid parental leave top-up benefit for all eligible Canadian store partners, equity in the form of stock, $5,000 in mental health benefits for eligible partners and more. Additionally, as part of its focus on making Starbucks the best job in retail, the company has established a goal to hire 90% of retail leaders from within, fostering a culture of growth and opportunity. "We believe a great partner experience fuels the customer experience," said Grams. "We always have more work to do, but our partners are rallying behind Back to Starbucks and telling us they like what they see. When our partners feel supported, our customers notice the difference too." Coffee and Craft Take Center Stage LE25 kicks off today with Starbucks largest-ever coffee tasting, featuring a first taste of the new Starbucks 1971 Roast™, available in the U.S. and Canada this Winter. The company is also celebrating the impact of its investment in the Global Farmer Fund, supporting long-term sustainability across Origin communities. 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