Employee slammed over shocking act at fast food outlet
Australian fast food chain Guzman y Gomez is under fire after an employee was seen standing on a grill as they cleaned the rangehood above at one of its Melbourne eateries.
Footage showing the employee standing on the grill in their shoes was shared to TikTok this week.
There does not appear to be a mat or any sort of protection between the employee's shoes and the grill surface.
Guzman and Gomez said it was investigating.
'We are aware of an incident that does not align with GYG's commitment to food safety and the safety of our crew and guests,' the company said.
'The video that has been shared shows actions that are not in line with GYG's procedures or standards that our crew are trained on.' Fast food chain Guzman y Gomez has come under fire after an employee was seen standing on a grill as they cleaned vents at a Melbourne outlet. Credit: Seven
The clip — shared under the title 'Guzman y Gomez is that how you maintain the hygiene of the food. So disappointing' — drew a mixed reaction online.
'(People) who don't work in the industry will never understand — even if there wasn't a mat on the grill, the grill would also be cleaned after and once it's turned on the germs burn off,' one person wrote.
'You can't see the mat on the grill,' another person said.
'Absolutely nothing wrong with this, standard procedure for most restaurants,' yet another person wrote.
But others were less than impressed.
One person who described themselves as an 'ex-hospitality veteran of 10 years' said at they had 'never stood on any appliance, grill or stove or bench ... to clean anything higher, always use appropriate means such as a ladder'.
'Problem is not shoes. It's the cleaning being done while something is cooking right next to it,' another person wrote, referencing the pan on the lit gas burner next to the grill.
'Sorry it's not right to stand on grill,' another person added.
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