United Airlines Announces Important Change for Travelers
United Airlines announced this week a helpful change for travelers this summer.
Summer is one of the most popular times to fly, as everyone seems to be taking a vacation in July or August. With July right around the corner - and the Fourth of July this upcoming week - airports are surely going to be incredibly busy.
We've seen some major U.S. airports, like Newark Airport in New Jersey and Hartsfield-Jackson in Atlanta, dealing with major flight problems in recent weeks, due to bad weather, staffing issues and more.
While the summer is an incredibly popular time to fly, it can also be a chaotic one - especially if you're forced to connect. Complains are flying, that's for sure. The Department of Transportation received close to 100,000 complaints related to air travel in 2023 and if you check social media, that number is likely to rise in 2025.
However, United Airlines has made an important change for travelers this summer, which should help.
United Airlines has made a big change to its app, which will alert fliers on the status of their connecting flights. The new app will use AI-powered data to help everyone make their connecting flights - and hold flights that have a large amount of people connecting.
Those using the United Airlines app can now be notified about the status of their connecting flight and also receive in-airport directions to their connecting gate. It's an important change for all travelers.
Earlier this year, United Airlines tested the app change with 350,000 customers. The study found that 98 percent of people using the new app successfully made their connecting flight.
United Airlines announced that the change was 'part of our larger customer experience strategy that is based on being radically transparent with our customers and sharing information with them in easy-to-understand ways."
It'll be good to put it to use this summer.
United Airlines Announces Important Change for Travelers first appeared on Men's Journal on Jun 29, 2025
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