Sky TV ‘down' updates: Thousands ‘unable to access shows' as viewers report mass outage
THOUSANDS of Sky TV customers have reported outages as they are unable to access shows.
More than 10,000 people have reported problems with Sky
on the website
Downdetector
.
2
Thousands have reported Sky TV outages
Credit: Alamy
2
There have been more than 10,000 reports of outages
Credit: Getty
One customer wrote: "Mine [Sky box] says 'you can't watch TV at the moment due to connectivity problem'.
"But my internet is fine and the box is connected.
"Has to be [a problem] at Sky's end."
Another had the same issue, writing: "Mines completely gone off, can't get on the app. Can't do nothing."
Read more on Sky
By 9:43pm there were 10,495 outages reported on the site.
The vast majority of complaints were over Sky's TV service, although a small number of people also had problems with the internet service.
And some customers even reported experiencing a total blackout.
More to follow...
For the latest news on this story keep checking back at The Sun Online
Most read in Tech
Thesun.co.uk is your go-to destination for the best celebrity news, real-life stories, jaw-dropping pictures and must-see video.
Like us on Facebook at
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
The Irish Sun
15 hours ago
- The Irish Sun
Sky customers can unlock 35 extra TV channels for FREE today in surprise upgrade
SKY is dishing out access to 35 premium channels at no extra cost to customers this weekend. The special offer also includes 35,000 shows episodes on demand. Advertisement 1 Sky customers don't have to take any action to claim the freebie Credit: Sky Viewers on Sky's cheapest £15 package, Sky Essential TV, will benefit from the boost to Sky Ultimate TV. However, the channels will only be available from today until Monday. It's designed to give people a taster of the shows to watch elsewhere. They include Sky Max, Sky Crime, Sky Documentaries, U&Gold, and Comedy Central. Advertisement Highlights at the moment range from Matlock and The Rookie on Sky Witness, Hacks and Rob Beckett's Smart TV on Sky Max, Boyzone No Matter What on Sky Documentaries, Planet Weird on Sky Nature and The Righteous Gemstones on Sky Comedy. Customers don't have to take any action to gain access to the channels. They will all be unlocked for the duration of the giveaway. Advertisement Most read in Tech Sky Ultimate TV costs £7 more (a total of £21). It comes as Sky just launched a brand new TV product in the UK, Discover new features on Sky TV that make it even easier to find favourite shows The device builds on the company's existing streamed TV offering, which does away with a satellite dish on the side of your house. Instead, channels are all transmitted via a broadband connection. Advertisement Sky Glass Air is a cheaper option with no built-in soundbar unlike the main Sky Glass model, making it much thinner. The Sky Essential TV package is only available to those with Sky Stream and Sky Glass. Tricks for your Sky remote Try a whole host of Sky tricks to take your TV to a whole new level. Image credit: Getty / The Sun / Sky
The Irish Sun
4 days ago
- The Irish Sun
Amazon warns illegal streamers of hidden danger on ‘dodgy' Fire Sticks used to watch Premier League games on the cheap
AMAZON has warned Fire Stick users of the hidden dangers when using dodgy apps to illegally stream Premier League games and more on the cheap. A new report has pointed the finger at tech giants like Amazon for being "both friend and foe" in solving rampant piracy that's costing TV firms billions. Advertisement 2 Illegal streaming services often appear in adverts on social media Credit: Getty 2 Sky says illegal streaming is a 'serious issue' costing the industry billions Credit: Getty / AFP More than 50 per cent of Brits watching illegal streams on a physical device were found to be doing so via an Amazon product, according to research by Enders Analysis. Big broadcasters like Sky say Amazon isn't doing enough to address the issue. Nick Herm, Sky Group's chief operating officer said the report "highlights the significant scale and impact of piracy, particularly on premium live sport". "It's a serious issue for anyone who invests in creating and delivering world-class content," he explained to the Advertisement Read more about streaming "We'd like to see faster, more joined-up action from major tech platforms and government to address the problem and help protect the UK creative industries." Amazon told The Sun it has made changes to its Fire TV devices to make it more difficult to stream pirated content. And it has on-device warnings to alert customers of the risks associated with sideloaded apps which are downloaded from outside the approved Amazon Appstore. Those risks are largely concerned with fraud. Advertisement Most read in Tech Exclusive There have been numerous cases of people looking to One victim recently revealed to The Sun how Major Illegal Streaming Network Shut Down Across Europe Fortunately, his bank flagged it as fraud and stopped the payment, but not everyone has been so lucky. 'Pirated content violates our policies regarding intellectual property rights, and compromises the security and privacy of our customers," a spokesperson said. Advertisement "We work with industry partners and relevant authorities to combat piracy and protect customers from the risks associated with pirated content. "Our Appstore prohibits apps that infringe upon the rights of third parties and we warn customers of the risks associated with installing or using apps from unknown sources.' Elsewhere in the report, Facebook-owner Meta was accused of being a source of adverts for illegal streaming devices. RISKS FROM ILLEGAL STREAMING AND DOWNLOADS People streaming content illegally are at risk of fraud and other dangers when using dodgy TV devices. But that's not the only possible consequence. They can slow down your broadband connection and affect other gadgets around your home too. "Illegal streaming isn't just unsafe, it's actively harmful," said Liz Bales, CEO of the British Association for Screen Entertainment (BASE), and The Industry Trust for IP. "Devices used for piracy are often infected with hidden malware, leading to crashing apps, severely disrupted performance, and compromised home networks. "This puts personal data and entire households at risk." Image credit: Getty
The Irish Sun
4 days ago
- The Irish Sun
Sky Q fans given new reason to switch with 70p-a-day TV offer – it includes over 100 channels and FREE Netflix
SKY'S newest TV product goes on sale next week for as little as 70p per day to tempt Sky Q fans and beyond. The broadcasting giant is continuing to build out its 1 Sky Glass Air goes on sale next week Credit: Jamie Harris / The Sun Sky Glass burst onto the scene in 2019 - but one of the biggest concerns for some is how thick it is due to the built in soundbar. Now the firm is hoping to get around that by cutting back on the soundbar to make it a lot thinner. And it means the Sky Glass Air is cheaper than the standard Sky Glass too. A subscription for the TV itself starts at £6 per month, with a 48 month interest free loan. Read more about Sky And the lowest package, Sky Essential TV - which comes with over 100 channels including Sky Atlantic, as well as Netflix and Discovery+ at no extra cost - costs £15. Combined, for £21 per month, viewers are effectively paying less than 70p per day for the service. Sky Glass Air runs on the same system as Sky Glass and One feature that may struggle to convince Most read in Tech Sky's internet-based TV products save everything in the cloud, so some act as links to each channel's own streaming service while others are recorded in the cloud. The advantage is that you have no storage limits like a Q box, but it also means you don't have control of how long it stays online - and you can't rely on it during rare outages too. Sky Offers Free Movie Gift and More The new Sky Glass Air TV goes on sale from June 10 in three colours - Sea Green, Carbon Grey, and Cotton White. There are three sizes too, including 43-inches (from £6 per month), 55-inches (from £10 per month), and 65-inches (from £13 per month). "With Sky Glass Air, we're bringing the Sky experience to more people through a beautifully designed TV with stunning picture quality from just £6 a month," said Carli Kerr, MD of Sky TV & NOW. "It's all about giving people better for less: more choice, great tech, and the content they love, without compromising on quality. "From the ultimate performance of Glass Gen 2 to the incredible value of Air, there's now a Sky Glass to suit everyone, whether you're new to Sky or already with us." Instead of going into a 24 or 48 month contract for Sky Glass Air, customers can opt to buy the TV outright if they prefer. 43-inches costs £309 and 55-inches is £509, while the 65-inch option comes to £649. Those who want more channels can upgrade to Sky Ultimate TV for an extra £7 per month Sky Max, Sky Comedy, Sky Documentaries, Sky Crime, Expert predicts the future of Sky Q A TV expert believes it's "unlikely" Sky will ever release a new satellite product. Paolo Pescatore, an expert for PP Foresight, told The Sun it is "highly unlikely" Sky will ever release a new satellite box "given the investment and timescales with the TV switch off that's around the corner". Last year, Sky signed a contract extension with satellite operator SES that takes the service up to 2029. "Ultimately Sky would prefer to migrate all users onto its IP based products which in turn will lead to the end of Sky Q," Paolo said. "It is reliable, robust and serves customers needs. "They do not want to buy another telly with Sky inside for now."
