Restaurant chain in Thailand in hot soup over buffet shortage complaints
A restaurant chain in
Thailand has apologised after food shortages at a buffet promotion left diners hungry and angry.
MK Restaurants was overwhelmed by the public response to the launch of a promotion offering unlimited premium dishes for just 299 baht (US$9.17), with customers reporting long wait times and unavailable menu items, according to The Bangkok Post.
In response to the growing backlash, the chain posted a statement on Facebook on Tuesday, acknowledging the issues it faced over the promotion and vowing to improve its service.
'We sincerely apologise to all customers who experienced delays or incomplete service. We are fully aware of the issues encountered at some branches and are working urgently to resolve them,' it wrote.
MK Restaurants is known for suki – a Thai variant of hot pot – and is one of the country's biggest suki chains.
The chain launched its 'MK-Koom-Koom Eat All You Can' promotion on Monday, offering diners unlimited servings of items, such as Australian brisket, sliced pork and seasoned seaweed. Groups of four or more also get free unlimited freshwater prawns. The offer is set to run until the end of the month.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
South China Morning Post
an hour ago
- South China Morning Post
Indonesia's Prabowo to visit Russia's Putin, skip G7 meeting in Canada
Indonesian President Prabowo Subianto will visit Vladimir Putin in Russia next week, skipping an in-person gathering of Western leaders at the Group of Seven (G7) summit in Canada. Advertisement The June 18–20 visit, at the invitation of the Russian president, will include bilateral talks and participation in the St. Petersburg International Economic Forum, Indonesia's foreign ministry said. Before heading to Russia, Prabowo is set to visit Singapore Prime Minister Lawrence Wong. The decision to visit Putin and skip the G7 summit, despite a personal invitation from new Canadian Prime Minister Mark Carney, has sparked questions over Jakarta's strategic direction under the 73-year-old ex-general. Still, Indonesia has long pursued a 'non-aligned' foreign policy, and the foreign ministry said the trips were planned well before the G7 invitation arrived. 'He recently received a call from the Canadian prime minister and conveyed his support for the G7 proceedings,' Foreign Ministry spokesperson Rolliansyah Soemirat said in a Thursday briefing. 'The president will not be attending the meeting.' It's still unclear if Prabowo will join the G7 meeting virtually, or he may assign a delegate, the foreign ministry said. In contrast, Indian Prime Minister Narendra Modi will attend the summit in what may be a chance to mend frayed Canadian-Indian ties. Advertisement Indonesia, like Southeast Asia, has sought to diversify its partners amid mounting global tensions over trade and security. Since taking office in October 2024, he's visited President Donald Trump and Chinese leader Xi Jinping.
South China Morning Post
8 hours ago
- South China Morning Post
Philippines' Marcos softens stance amid economic pressures but will China bite?
President Ferdinand Marcos Jnr 's recent call to Filipino-Chinese businessmen to boost Manila's bilateral ties with Beijing has raised the possibility that the Philippine leader is softening his stance on China. However, while the president's sudden pivot could signal a recalibration of his approach, observers say the move is unlikely to yield any results in the near term because of his earlier hardline policy, including a statement earlier this month by his defence chief at a major security summit in Singapore. At an oath-taking ceremony of 265 newly elected officers of the Federation of Filipino-Chinese Chambers of Commerce and Industry Inc (FFCCCII) at the group's office in Manila on Tuesday, Marcos urged business leaders to promote the country as a 'dependable economic partner' to China 'You are uniquely positioned to help deepen our international partnerships, particularly, of course, with China. Stronger ties mean better trade, greater investments, and enhanced collaboration,' the president said. 'Our story is shaped not just by treaties or official documents, but by consistent cooperation: relief efforts in times of crisis, educational initiatives, cultural exchanges and economic ventures.' Marcos (right) and his family lead Independence Day flag-raising and wreath-laying rites at the Jose Rizal monument on Thursday. Photo: EPA-EFE Wilson Lee Flores, a political-economic analyst and honorary chairman of the Anvil Business Club in Manila who attended the event, said traders were surprised by the president's tone.
South China Morning Post
a day ago
- South China Morning Post
Singapore-based Jetstar Asia's exit signals turbulent times for low-cost airlines
The shutdown of Singapore-based airline Jetstar Asia is a sign of turbulent times ahead for budget carriers in the region as they grapple with higher costs and stiffer competition, aviation analysts have said. On Wednesday, Jetstar Asia, the low-cost arm of Australian airline Qantas, announced that it would close down at the end of July. The decision followed a review of the budget airline, which had in recent years been challenged by rising supplier costs, airport fees, aviation charges and competition in the region, Jetstar group said in a statement. Jetstar Asia added that the increase in costs was projected to continue, putting unsustainable pressure on its ability to offer low fares, which was fundamental to its business model. 'Unfortunately, increasing competition in the region, high market capacity and rises in supplier costs and airport fees over recent years mean that we simply can't continue to offer the low fares that we are proud of and committed to,' Jetstar group chief executive Stephanie Tully said. Linus Benjamin Bauer, founder of aviation consultancy BAA & partners, said Qantas was rightly reallocating capital to higher-yield opportunities. 'This is a warning sign. In a post-Covid world, cost discipline and market relevance are non-negotiable. Expect more market exits or strategic retrenchment, especially in fragmented, overserved low-cost carrier markets like Southeast Asia,' he said.
