Taps run dry, tankers take over, tempers rise in Gurgaon's BPTP Astaire Gardens

Time of India

26-05-2025

Gurgaon: Hundreds of families living in BPTP Astaire Gardens have been reeling under an acute water crisis for weeks, with no let-up in sight yet.
The supply from GMDA has been erratic and inadequate, forcing 700 families of the residential society in Sector 70A to depend heavily on private tankers.
Residents estimate they have spent nearly Rs 3 lakh on private water tankers this month alone.
Despite multiple complaints to GMDA on May 3, 10 and 22, no tangible action has followed. Earlier, GMDA cited "pipeline damage", but residents say there has been no clear explanation or accountability since.
"We're spending from our own pockets for a basic necessity that the govt is supposed to provide us," Astaire Gardens RWA president Jaswant Rao said.
On Monday, a delegation met deputy commissioner Ajay Kumar and submitted a formal complaint, demanding immediate restoration of supply and a long-term plan to prevent recurrence.
"This is mentally and financially exhausting," RWA general secretary Aruni Shukla said. "We pay taxes and water charges, yet we're left scrambling for tankers every day just to maintain basic hygiene."
With summer pushing daily demand to nearly 8 lakh litres, the shortfall has been severe.
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Residents say GMDA's supply has declined steadily since mid-May — hitting zero on May 22. "Not a single drop came that day. We had to survived on stored water and extreme rationing," said Rao.
GMDA officials admitted a shortfall. A senior GMDA official said Sector 70A currently receives water via the Sector 51 boosting station. A new boosting station in Sector 72 is under construction and is expected to be operational by year-end.
Officials also said water output at the Chandu Budhera plant has been augmented by 50 MLD to ease the pressure, but residents argue these long-term measures offer only little relief for their ongoing distress.