Kyndryl Opens AI Innovation Lab

Martechvibe

02-05-2025

Kyndryl opens an AI Innovation Lab in Liverpool as the company expands partnership with The Very Group. Staff Writer less than a minute ago
Kyndryl has opened an AI Innovation Lab in Liverpool at the Royal Liver Building. The goal is to grow the team and create up to 1,000 software engineering and AI related roles within three years.
The facility will be used to advise businesses in adopting and implementing AI, emerging technologies and software and platform engineering solutions. It will include a Kyndryl Vital Studio, led by Kyndryl Consult, allowing customers to tackle complex and real-world business challenges through designer led, open collaboration and co-creation.
As part of the opening, Kyndryl is expanding its partnership with The Very Group, the Liverpool-based operator of digital retailers Very and Littlewoods, through a new multi-year agreement. Kyndryl will provide software and platform engineering support, helping The Very Group launch new products at speed and enhance the digital customer experience.
John Chambers, Kyndryl United Kingdom & Ireland President, said, 'We are exceptionally proud to invest in the Liverpool city region by opening the Kyndryl AI Innovation Lab Liverpool that champions collaboration, creative excellence and digital curiosity. Choosing the Royal Liver Building was a proactive decision to celebrate the city's rich heritage, while aligning with our sustainability goals of achieving net zero emissions by 2040.'
'With businesses eager to develop AI capabilities, our new Kyndryl AI Innovation Lab Liverpool represents a significant step in addressing the AI skills gap,' he added. 'Only 29% of leaders currently feel prepared for AI related challenges, yet the demand for these skills continues to grow. By fostering AI innovation here in Liverpool, we aim to ensure that organisations – both locally and beyond – are ready to capitalise on the transformative power of AI.'
Steve Rotheram, Mayor of the Liverpool City Region, said, 'The Royal Liver Building has stood as a symbol of our region's ambition and identity for over a century – so it's fitting that it is to become home to a project that's looking firmly to the future.'
'Kyndryl's new AI Innovation Lab is a major investment in our region and a massive show of confidence in the talent we have here. It will bring with up to 1,000 quality jobs, apprenticeships and training opportunities for local people – helping to put our residents at the heart of one of the fastest growing sectors in the world.'
'I want the Liverpool city region to be a leader in artificial intelligence, but the kind that makes a difference to people's lives. AI that's ethical, inclusive, and used for good. And with the skills, the infrastructure and the political will we've built, I believe we're in the perfect place to make that happen.'
ALSO READ: Kyndryl Expands Partnership with SAP
The Martechvibe team works with a staff of in-house writers and industry experts.
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Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale.
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Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases.
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Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market.
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Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle.
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HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals.
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Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales.
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Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics.
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Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage.
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Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio.
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