Porter's national award for 'outstanding service'
A hospital porter has won a national award for her work supporting patients at a hospital's emergency department.
Laura Ward, a porter at Bradford Royal Infirmary, was awarded the "outstanding contribution to patient experience" prize at the MyPorter Awards at a recent ceremony in London.
Ms Ward, who joined the team in 2023, was described as a "great ambassador to portering services, Bradford Teaching Hospitals and the wider NHS".
Her colleague, Steve Armatage, was a finalist in the "newcomer of the year" category for his work supporting patients with learning disabilities.
Reacting to the award, Ms Ward said: "To be nominated was a shock in itself, but to come first out of all the nominations and the amazing people shortlisted was a feeling unmatched."
Mr Armatage was praised for his use of Makaton to help calm a patient with a learning disability who was "alone and distressed".
Organised by GV Healthcare and NHS England, the awards recognise the work of portering services in hospitals and the healthcare industry.
Listen to highlights from West Yorkshire on BBC Sounds, catch up with the latest episode of Look North.
Bradford Teaching Hospitals NHS Foundation Trust
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