
Dubai arrests a gang impersonating 'Consumer Protection' employees
The Anti-Fraud Centre at the General Directorate of Criminal Investigation of the Dubai Police has warned the public of the potential for fraudulent activities. It has been observed that individuals have been receiving calls purporting to be from official authorities.
These calls request that customers update their personal data or provide confidential information such as their bank account details. It has been determined that these calls are fraudulent in nature and are intended to deceive the recipient into divulging their financial information, including sensitive details such as the CVV number and One-Time Password (OTP).
The purpose of this deception is to facilitate the fraudulent acquisition of funds from the victim's bank account.
The Dubai Police have successfully arrested a gang that had developed a novel method of impersonating 'Consumer Protection' employees. Through a series of strategic calls, the criminals were able to deceive a number of citizens and residents, falsely claiming to be an official body before requesting access to the UAE PASS' application and requesting updates to their personal data.
By exploiting this vulnerability, the perpetrators were then able to gain unauthorised access to the victims' bank accounts, subsequently leading to the theft of significant sums of money.
The Dubai Police explained that the gang members had employed a range of sophisticated fraudulent methods to successfully convince their victims to provide them with confidential information, most notably bank card data.
This was achieved by exploiting the trust that people place in official authorities, with the aim of withdrawing money from the accounts without the owners' knowledge.
The Anti-Fraud Centre entrusted a task force to apprehend the perpetrators. Through meticulous investigation, the task force was able to identify the perpetrators' locations and subsequently apprehend them in possession of the equipment utilised in these illicit activities.
Dubai Police have issued a warning to the public, urging them to exercise extreme caution when dealing with individuals requesting personal or confidential data, particularly those purporting to be from official entities or financial institutions.
The warning specifically advises against disclosing such information, citing the potential for fraudulent activities such as 'updating data' under false pretenses.
Members of the public are hereby requested to report instances of cyber fraud by visiting the nearest police station and using the 'E-CRIME' platform. This platform is specialised in receiving reports of this nature and can be accessed via the following electronic address: www.ecrime.ae
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


The National
8 hours ago
- The National
Dubai Police issue safety warning after four scooter riders killed in emirate this year
Dubai Police have called for caution when travelling on scooters or crossing the road after the force announced 13 deaths involving jaywalkers and e-scooter riders in the first five months of 2025. Nine jaywalkers died while crossing roads in non-designated areas and four scooter riders have been killed since January. More than 15,000 e-scooters were confiscated by police in the same period, while more than 28,000 incidents of jaywalking were recorded across the city. 'The force issued 28,027 offences for jaywalkers caught crossing motorways and confiscated 15,029 electric scooters for not following traffic rules,' said Maj Saif Muhair Al Mazrouei, acting assistant commander-in-chief for operations at Dubai Police. He said the scooter riders had been stopped after travelling in non-designated lanes, and for not wearing safety vests or helmets. Ministry of Interior figures show Dubai Police issued 35,233 fines for jaywalkers in 2024. Maj Al Mazrouei said this indicated that many people still endanger others by acting recklessly on the roads. 'Jaywalkers and misusing scooters are among the biggest challenges [in terms of road safety], especially in populated areas,' he said. Under-16s are not allowed to use an electric bike or e-scooter on Dubai roads and anyone riding an e-scooter must have a permit from the Road and Transport Authority. 'Traffic safety is a joint responsibility. Breaching traffic laws can cause accidents," said Maj Al Mazrouei. Police said a Dh300 ($80) fine will be imposed on those caught riding dangerously on electric bikes or e-scooters, or travelling on roads reserved for cars with a speed limit exceeding 60kph. In the UAE, jaywalkers can be fined Dh400 and drivers who do not give way to pedestrians at zebra crossings could receive a Dh500 fine and six black points on their licence. Dubai Police urged the public to report offenders by logging on to their app or by calling 901.


Khaleej Times
10 hours ago
- Khaleej Times
Dubai: 13 people died in jaywalking, scooter accidents during first five months of 2025
Thirteen people have died in Dubai from January to May this year due to jaywalking and scooter misuse, Dubai Police revealed on Friday. In 2024, Dubai recorded 254 e-scooter and bicycle-related accidents, resulting in 10 fatalities and 259 injuries, 17 of which were serious. Over the past five months, Dubai Police said they issued 28,027 fines for jaywalking and seized 15,029 scooters. Authorities said these are their strong response 'to the urgent need to curb unsafe behaviours' as improper crossings and scooter misuse led to 13 fatalities from January to May this year. Concerned parents and residents have raised the issue with Khaleej Times that the number of electric bikes and e-scooters being recklessly operated by unlicensed teenagers is on the rise. In February this year alone, two e-scooter-related deaths occurred in a span of just three days — both involving minors aged 15 and nine. Whether riding alone or in groups, these minors are seen navigating busy roads and traffic lanes with little to no experience, often ignoring traffic laws and without any parental supervision, concerned individuals noted. In a video shared on social media, Dubai Police showed residents crossing undesignated ares, risking their lives. Some e-scooter riders were also not using helmets and riding on the main roads, close to fast-moving cars. Watch the video here: View this post on Instagram A post shared by Dubai Police شرطة دبÙ� (@dubaipolicehq) Higher penalties Meanwhile, crossing from undesignated areas is among the offences that now come with higher fines. The violation is punishable by a Dh400 penalty but jaywalkers could face imprisonment and a fine of Dh5,000 to Dh10,000 — if the offence results in a traffic accident. Higher penalties will be imposed on any person who crosses from undesignated areas with a 80kmph speed limit or higher. They will be punished with imprisonment for a period of not less than three months and a fine of not less than Dh10,000, or by one of these two penalties. Maj-Gen Saif Muhair Al Mazrouei, acting assistant commandant for operations at Dubai Police, said they are 'actively conducting awareness and educational campaigns, in cooperation with the Roads and Transport Authority, to enhance traffic awareness among all community members, especially youth and visitors in commercial and residential areas, to foster a culture of law compliance and ensure everyone's safety.' He urged the public to use pedestrian bridges and designated crossings and follow guidelines for e-scooter use to improve traffic flow and protect lives. He added that any dangerous driving behaviours can be reported through the Dubai Police app or by calling 901.


UAE Moments
12 hours ago
- UAE Moments
Dubai Police Named World's Strongest Police Brand
Dubai Police has just been ranked the world's strongest police brand, topping an international index that measures reputation and institutional strength. According to the latest Institutional Brand Value Index by Brand Finance, Dubai Police scored 9.2 out of 10 — the highest among all police forces assessed globally. The ranking was based on insights from over 8,000 participants across 10 countries. Rated Best in Ethics, Innovation, and Efficiency The force earned an AAA+ rating, praised for its ethical standards, modern technology, and operational performance. It was also recognized for its transparency and active engagement with the public, especially through social media. Dubai Police led in several key areas: 67% recognition for maintaining safety and security 64% for effective performance in daily duties 60% for integrity and strong commitment to service Tech-Savvy and Trusted Beyond community engagement, Dubai Police was commended for using advanced tech to prevent crime and streamline law enforcement, positioning itself as a future-ready security force. Adds Billions to UAE's National Brand Value Brand Finance estimates Dubai Police contributes AED 57.9 billion to the UAE's national brand, which now exceeds AED 4.48 trillion. The report highlights the force as not just a local authority but a symbol of the country's global image and soft power. Dubai Police's achievement marks a new milestone for policing standards worldwide, placing the UAE's law enforcement on the global stage for excellence.