logo
UAE: Accidents during daily job commute classified as work-related injuries for some employees

UAE: Accidents during daily job commute classified as work-related injuries for some employees

Khaleej Times6 days ago

Accidents that occur during daily commute to and from work are considered work-related injuries, according to General Pension and Social Security Authority.
This means, insured Emiratis and/or their beneficiaries can get compensation from the GPSSA if proven they have suffered from a work-related injury while commuting to and from work or if proven to be exposed to a work-related injury, it was announced on Tuesday.
A compensation of Dh75,000 is distributed to the insured's beneficiaries as per the Sharia Islamic law if the insured's death has been proven to lead to total disability due to a work-related matter.
If the injury has resulted in a partial disability, the insured is entitled to a compensation equal to the percentage of the disability, multiplied by Dh75,000.
However, if the insured has been proven to inflict injury on his/herself or if the injury was found to be the result of consuming prohibited substances, he/she is denied a compensation.
A compensation is also denied if found that the insured individual has violated security and safety procedures or workplace instructions, as submitted official proof by a competent authority.

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Eid Al Adha 2025: UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain announce holidays
Eid Al Adha 2025: UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain announce holidays

Arabian Business

time3 hours ago

  • Arabian Business

Eid Al Adha 2025: UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain announce holidays

Dates for the 2025 Eid Al Adha holidays have been announced in Saudi Arabia, UAE, Oman, Bahrain, Kuwait and Qatar. Eid Al Fitr holidays have been announced across the GCC, with government departments and authorities revealing dates and durations of extended breaks. Commonly known as the Feast of Sacrifice, this period is one of the holiest in the Islamic calendar. Special prayers, feasts and charity acts are observed across the region and around the world. UAE announces Eid Al Adha 2025 holidays for public and private sector The UAE has announced Eid Al Adha 2025 holidays for the public and private sectors. The holidays will begin on Dhul Al-Hijjah 9, 1446 AH, corresponding to Thursday, June 5, 2025, and will continue until Dhul Al-Hijjah 12, 1446 AH, corresponding to Sunday, June 8, 2025. Official work will resume on Monday, June 9, 2025. Saudi Arabia announces Eid Al Adha holiday Saudi Arabia announced dates for the Eid Al Adha holiday in the Kingdom later this week. The Ministry of Human Resources and Social Development said that there will be a four-day holiday for the private and non-profit sectors. Starting with Arafat day on Thursday June, 5 there will then be three days of Eid, ending on Sunday, June 8. Bahrain announces Eid holiday Bahrain has announced official holiday dates for Eid Al Adha in the Kingdom. Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, issued a circular regarding the Arafah and the Eid Al Adha holidays. According to the circular, the Kingdom's ministries and public institutions will be closed on the day of Arafah, and on Eid Al-Adha, corresponding to Thursday, Friday, Saturday, and Sunday, June 5 – 8. Since the official holidays will fall on a Friday and Saturday, they will be compensated on Monday and Tuesday, 9-10. Oman announces Eid Ah Al Adha holiday Oman has announced a five-day holiday for the upcoming Eid Al Adha. Eid Al Adha holiday 1446 AH for employees in the State's Administrative Apparatus and other legal entities, as well as establishments of the private sector will start on Thursday, Dhul Hijja 9 1446 AH, corresponding to June 5, 2025 and last until Monday, Dhul Hijja 13 1446 AH, corresponding to June 9, 2025. Work shall be resumed on Tuesday, June 10, 2025. The Ministry of Labour pointed out that employers may agree on terms to engage employees on the holiday, if deemed necessary due to the nature of their work, provided they compensate the workers accordingly. Kuwait announces Eid Al Adha 2025 holiday Kuwait has announced dates for the Eid Al Adha holiday. At a Cabinet meeting it was decided that work will be suspended across all state bodies and public institutions from Thursday, June 5 to Monday, June 9 to mark the Islamic holiday. The Cabinet announced that Government employees will report back to work on Tuesday, June 10. Meanwhile, workplaces of 'unconventional' nature will determine their holidays as they see fit, the Cabinet agreed amid its weekly session presided over by Acting Prime Minister and Interior Minister Sheikh Fahad Yusuf Al Sabah. Qatar announces Eid Al Adha 2025 holidays On the occasion of Eid Al Adha, the Amiri Diwan announces that the Eid holiday will be as follows: First, ministries, other government entities and public institutions: the Eid holiday starts Thursday, Dhu Al-Hijjah 9, 1446, corresponding to June 5, 2025, and ends Monday, Dhu Al-Hijjah 13, 1446, corresponding to June 9, 2025. Employees will resume work Tuesday, Dhu Al-Hijjah 14, 1446, corresponding to June 10, 2025 Second, Qatar Central Bank (QCB), banks, and financial institutions working under the supervision of QCB and Qatar Financial Markets Authority (QFMA): HE the Governor of Qatar Central Bank determines the start and end date of the holiday

Bespin Global outline their mission to take public sector enterprises to the cloud
Bespin Global outline their mission to take public sector enterprises to the cloud

Tahawul Tech

time3 hours ago

  • Tahawul Tech

Bespin Global outline their mission to take public sector enterprises to the cloud

Bespin Global, an e& enterprise company outlined in detail how their agile product portfolio is designed to help public sector enterprise navigate and circumvent issues they face when migrating to public sovereign cloud models, during an exclusive roundtable held at the Ritz-Carlton JBR earlier this week. The roundtable was held in conjunction with CPI Media Group, and was moderated by CNME Editor Mark Forker. The topic of the roundtable was entitled, Next-Gen Governance: Powering the Future of Digital Government with Cloud. The series of presentations were delivered by the executive leadership from Bespin Global, which included; Mouteih Chaghlil, CEO of Bespin Global, Bassam Abbasi, Head of Network & Security, at Bespin Global and Sami Wahab, VP – Sales at Bespin Global. The roundtable was attended by IT leaders from the following public sector organisations. Abu Dhabi Mobility Sharjah Muncipality Smart Umm Al Quwain Dubai Multi Commodities Centre Authority (DMCC) Dubai Legal Department EDGE Group Al Kuwait Hospital Dubai Dubai Culture & Arts Ministry of Finance Dubai Air Navigation Services The first session of the roundtable was delivered by Bespin Global CEO, Mouteih Chaghlil, who laid out how the company wants to be the partner of choice for public sector entities looking to accelerate their migration to the cloud. 'We know there are many challenges, and data classification is certainly a big one. What sort of data do I have, what is it, where is it, where does it need to reside, this sort of data classification needs to be determined, but it's not always black and white, and AI is only as good as the data you have. However, what we do know is that 32% of public sector entities in the UAE, KSA and Egypt are already utilising cloud-based customer engagement solutions, and 40% of them are planning to adopt cloud in the next few years. The opportunity is huge, and we know we have the capabilities to build secure and compliant hybrid/multi-cloud environments that support sovereignty and resilience,' said Chaghlil. There was a huge level of engagement and interaction between Chaghlil and those in attendance, with some outlining their desire to remain with SaaS cloud models. Chaghlil then highlighted how public services digitised with cloud and AI can really deliver localised innovation at scale. 'Our cloud-native solutions are tailored to national priorities and governance models. Our AI models trained on localised data ensure cultural and legal alignment. Integration with legacy systems enables a smooth transition without disruption and scalable infrastructure enables a rapid deployment of new services. In addition to this, having real-time access to unified data across agencies improves responsiveness and collaboration,' said Chaghlil. The next presentation was delivered by Bassam Abbasi, Head of Network & Security, at Bespin Global, and he stressed the importance of building a secure hybrid/multi cloud strategy in order to to ensure smooth migrations for mission-critical systems. There was a sharp focus on the role of AI in relation to cybersecurity, and how it builds that resilience and transparency that governments require. Abbasi insisted that people will remain at the core of digital transformation. 'Trust, transparency and control are critical, they are non-negotiable, and we get that. We can implement sovereign cloud models to protect sensitive citizen data, whilst maintaining that transparency on the data in line with clear governance rules and policies. We offer opt-in features and self-service options that ultimately empower users. At the end of the day, that is our goal, we want to take people with us in a way in which they maintain autonomy on the direction, but also have agility with accountability,' said Abbasi. Abbasi also highlighted how the landscape was change dramatically over the next few years. 'Within the next 1-3 years the picture is going to look a lot different due to the fact that public sector enterprises are going to pivot to either hybrid multi-cloud (33%), multiple public clouds (31%) or hybrid cloud (23%), with only 7% planning to remain solely in a datacentre, or private cloud. This change is driven by the need to modernize infrastructure to meet increasing demand for digital citizen services, improve the citizen experience, strengthen data security, and harness the power of emerging technologies. In addition, IT leaders are motivated to modernize their IT environment to prepare for future crises,' said Abbasi. The final presentation of the roundtable was delivered by Sami Wahab, VP – Sales at Bespin Global. His presentation examined the elements that come beyond migrations, and was focused on how Bespin can unlock innovation and increase efficiency in the public sector. He highlighted how Bespin Global's products can 'modernise workforces' across the public sector. 'We know we have the capability to boost productivity and enhance collaboration with our state-of-the-art modern workforce solutions with a secure framework that ensures seamless connectivity and data protection, and it is ultimately designed to transform the way you work. In summary, we design, develop and implement bespoke cloud solutions that specifically cater to your unique business needs,' said Wahab. Wahab concluded a brilliant presentation by giving those attendance some predictions that they envisage over the next few years. 'In terms of the multi-cloud, by 2027, 40% of enterprises will rely on interwoven IT architectures across cloud, core, and edge to support dynamic, location-agnostic workflow priorities. When it comes to GenAI on the cloud, by the end of this year, 70% of enterprises will form strategic ties to cloud providers for GenAI platforms, developer tools, and infrastructure, requiring new corporate controls for data and cost governance – and in terms of cloud data mobility, over the next 12 months, 55% of the G2000 will adopt multi cloud data logistic platforms to enable active data migration between hyperscalers to optimise costs, reduce vendor dependencies, and improve governance,' said Wahab.

Nearly half of UAE consumers feel AI not meeting their customer service expectations
Nearly half of UAE consumers feel AI not meeting their customer service expectations

Khaleej Times

time8 hours ago

  • Khaleej Times

Nearly half of UAE consumers feel AI not meeting their customer service expectations

More than half (54 per cent) of UAE consumers say that failing to understand emotional cues is more of an AI trait than human, a study showed. According to research by ServiceNow, the AI platform for business transformation, Despite rapid advancements in AI and its widespread use in customer service, UAE consumers overwhelmingly (at least 68 per cent) prefer to interact with people for customer support. ServiceNow's Consumer Voice Report 2025 surveyed 17,000 adults across 13 countries in EMEA — including 1000 in the UAE — and explores consumer expectations when it comes to AI's role in customer experience (CX). Based on the findings of the research, the perceived lack of AI's general emotional intelligence (EQ) is a critical factor in shaping consumer sentiment in this regard. Fifty one per cent feel agents having a limited understanding of context is more likely to be AI; and an equal number say misunderstanding slang, idioms and informal language is more likely AI. Meanwhile, nearly two thirds (64 per cent) of UAE consumers feel repetitive or scripted responses are more of an AI trait. 'The key takeaway for business leaders is that AI can no longer be just another customer service tool – it has to be an essential partner to the human agent. The future of customer relationships now lies at the intersection of AI and emotional intelligence (EQ). Consumers no longer want AI that just gets the job done; they want AI that understands them,' commented William O'Neill, Area VP, UAE at ServiceNow. High stakes, low trust The report also highlights a clear AI trust gap, particularly for urgent or complex requests. UAE consumers embrace AI for speed and convenience in low-risk/routine tasks — 23 per cent of UAE consumers trust an AI chatbot for scheduling a car service appointment and 24 per cent say they are happy to use an AI chatbot for tracking a lost or delayed package. However, when it comes to more sensitive or urgent tasks, consumer confidence in AI drops. Only 13 per cent would trust AI to dispute a suspicious transaction on their bank account with 43 per cent instead preferring to handle this in-person. Similarly, when it comes to troubleshooting a home internet issue, only 20 per cent of consumers across the Emirates are happy to rely on an AI chatbot, with 50 per cent preferring to troubleshoot the issue with someone on the phone. Humans and AI For all the frustrations with AI — almost half (47 per cent) of UAE consumers say their customer service interactions with AI chatbots have not met their expectations — the research does suggest that consumers consider AI as crucial for organizations looking to deliver exceptional customer experiences. For one, in addition to seamless service (90 per cent), quick response times (89 per cent) and accurate information (88 per cent), more than three quarter (76 per cent) of UAE consumers expect the organizations they deal with to provide a good chatbot service. But perhaps more interestingly, 85 per cent of consumers across the Emirates expect the option for self-service problem solving, which does indicate the need for organizations to integrate AI insights and data analysis into service channels to anticipate customer needs before they arise. 'While AI in customer service is currently falling short of consumer expectations, it is not failing. Rather, it is evolving. There is an opportunity for businesses to refine AI by empowering it with the right information, making it more adaptive, emotionally aware, and seamlessly integrated with human agents to take/recommend the next best action and deliver unparalleled customer relationships,' added O'Neill. 'Consumers do not want less AI – they want AI that works smarter. By understanding the biggest pain points, companies can make AI a trusted ally rather than a frustrating barrier.'

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store