Man Sues After ChatGPT Claimed He Murdered His Children
A Norwegian man, Arve Hjalmar Holmen, has filed a complaint against OpenAI after ChatGPT falsely claimed he murdered his two sons and served 21 years in prison. Holmen contacted the Norweigan Data Protection Authority, demanding that OpenAI be fined for the misinformation.
Holmen was shocked when he used ChatGPT to search for information about himself and received a response that included details of a tragic event involving his two young sons.
According to the complaint, after searching, 'Who Is Arve Hjalmar Holmen?," the response claimed: "He was the father of two young boys, aged 7 and 10, who were tragically found dead in a pond near their home in Trondheim, Norway, in December 2020.'
The chatbot got their ages close to correct but fabricated the rest of the information. Holmen expressed concern that someone could believe the false claims, which could cause harm to his reputation.
Digital rights orgnization Noyb, representing Holmen, argued that misinformation of such magnitude violates European data protection laws, which require the accuracy of personal data.
"You can't just spread false information and in the end add a small disclaimer saying that everything you said may just not be true," Noyb lawyer Joakim Söderberg said in an official statement.
AI 'hallucinations,' where chatbots generate false information, are becoming a growing issue. Similar problems have been seen with tools like Apple's news summary and Google's AI Gemini.
Researchers are working to understand the causes, but tools like ChatGPT still struggle with providing accurate information.
OpenAI says that the case is based on an older version of its product, which has since been updated. "We continue to research new ways to improve the accuracy of our models and reduce hallucinations," the statement read. "While we're still reviewing this complaint, it relates to a version of ChatGPT which has since been enhanced with online search capabilities that improves accuracy."
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