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Tesco and Asda will offer full refunds without receipts if bring popular snack back after recall

Tesco and Asda will offer full refunds without receipts if bring popular snack back after recall

Wales Online25-05-2025

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Shoppers have been warned to not eat a popular protein snack that is sold in supermarkets including Tesco, Asda and Iceland. This is due to concerns that it could pose a health risk.
They are offering refunds at stores, even if shoppers don't have a receipt.
Some packets of the Myprotein double chocolate and caramel gooey filled cookies have been pulled as they contain wheat, which is not mentioned on the label.
The product has therefore been pulled over concerns that the snack could pose a risk to anyone with coeliac disease, or an allergy or intolerance to wheat or gluten.
Coeliac disease is an auto immune condition where sufferers cannot digest gluten.
THG Nutrition Limited which manufactures the product, said that the recall affects packets with best before dates between June 17, 2025 to July 16, 2026.
The product comes in pack sizes of 75g single cookies and boxes of 12 cookies.
Tesco said: "If you've bought an affected product(from Tesco), please don't eat it. Instead, return it to a Tesco store where a full refund or replacement will be given. No receipt is required."
Anyone who purchased the product online should contact Myprotein for a refund.
(Image: Tesco)
In a recall notice published online, THG Nutrition Limited said: "We are recalling Myprotein Gooey Filled Cookie, Double Chocolate and Caramel due to the presence of undeclared Wheat Protein in an ingredient supplied for the manufacture of this cookie.
"If you have bought Myprotein Gooey Filled Cookie, Double Chocolate and Caramel as detailed above, do not eat it if you have an allergy to wheat."
In a separate statement, Myprotein said: "Out of an abundance of caution, we're voluntarily recalling the double chocolate and caramel gooey filled cookie, due to the presence of an undeclared allergen, wheat.
"If you purchased the product from one of our retail partners, please return the product or bring your receipt to the point of purchase or local store for a full refund.
"It's important to note that only a very small portion of Myprotein products are produced externally. The vast majority of Myprotein products are made in-house at our own state-of-the-art facilities.
"This ensures full control over quality and safety across our product range. Your safety is our top priority, and we're working closely with our manufacturing partner to understand how this happened and to make sure it doesn't happen again."
Myprotein products affected by the recall
Myprotein Gooey Filled Cookie, Double Chocolate and Caramel
Pack size - 75g (Single Cookie) and 12X 75g (Box of 12)
Batch codes - All codes
Best Before - 17 June 2025 to 16 July 2026

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