Courier Service Lost Her Rs 50 Rakhi. She Fought 19 Months And Won Rs 7,050 In The Consumer Forum
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A Sagar woman won a 19-month legal battle after a courier lost the 'rakhi' she sent. The firm was fined Rs 7,050 for service deficiency and legal costs
Bittersweet anecdotes between siblings often make for fascinating stories, and one such tale from Sagar, Madhya Pradesh, has recently captured public attention. A woman fought a prolonged legal battle lasting 19 months after a courier company failed to deliver a rakhi she had sent to her brother. With justice finally served, she is now being praised widely for her persistence and dedication.
Fighting For A 'Rakhi'
The case dates back to August 2023, when Shakunbai Thakur of Naryavalli sent a r akhi via Madhur Courier to her brother Nataraj Gujrania in Rajasthan ahead of Rakshabandhan. The courier service charged Rs 50 and promised delivery well before the festival, which fell on August 30, 2023. However, the parcel never arrived, nor was it returned, despite repeated complaints.
Advocate Santosh Soni, representing the complainant, stated that the sister's festive sentiment was ruined, prompting the family to take the matter to the consumer forum.
Verdict And Compensation
Public Applause
The case has gone viral locally, with many praising the woman for standing up for her brother and treating a missed rakhi delivery as a matter of emotional justice. People remarked that a sister like this ensures her brother's sorrow doesn't go unheard, even over a modest Rs 50 parcel.
First Published:
May 27, 2025, 15:37 IST
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