Bought a video game from GameStop? You could be owed part of $4.5M settlement
GameStop owes some gamers money over alleged privacy violations.
The video game retailer agreed to pay $4.5 million to settle claims that it shared consumers' private information with Facebook, violating the Video Privacy Protection Act, according to claims administrators.
GameStop bills itself as a 'retail gaming & trade-in destination' for video games, consoles and accessories, and operates more than 2,900 stores in the U.S. Customers can also purchase video games on its website.
A class-action complaint filed in New York Southern District Court in 2022 accused the company of sharing customers' information by way of a Facebook Tracking Pixel on its website. This included users' personal information and 'a record of every video game they purchased' on GameStop.com, court documents state.
GameStop has denied any wrongdoing.
McClatchy News reached out to the video game retailer for comment June 13 and was awaiting a response.
Under the terms of the settlement, affected customers can claim either a $5 payment or $10 voucher to use on GameStop's website, administrators said.
Here's what else to know:
Who's eligible?
GameStop customers who bought a video game on the retailer's website between Aug. 18, 2020, and April 17, 2025, and had a public Facebook profile using their real name are eligible to file a claim, administrators said.
How do I file a claim?
Claim forms can be submitted online or printed and mailed, administrators said.
All claims must be submitted or postmarked by Aug. 15.
How much is the payment?
Affected customers can choose to receive a $5 payment or $10 voucher, but not both.
When will I be paid?
A final hearing to approve the settlement is scheduled for Sept. 18, and customers who opt for the cash payment can expect to be paid 45 days after the hearing, barring appeals, administrators said.
For those who choose the voucher, it will be loaded on the GameStop account associated with their email address 45 days after the hearing, according to administrators.
Vouchers are valid for one year.
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