Air India ranks dead last for punctuality in UK: ‘completely unacceptable'
Air India has been ranked the worst airline for flight delays
in Britain
The carrier's departures from UK airports were an average of 45 minutes and 48 seconds behind schedule in 2024, according to analysis of Civil Aviation Authority (CAA) data by the PA news agency.
The route with the longest average delay was Gatwick to Bengaluru, with an average of one hour and 23 minutes across 50 departures.
Rory Boland, editor of consumer magazine Which? Travel, described Air India's performance as 'completely unacceptable'.
The airline said the disruption was 'primarily due to factors beyond our control'.
A passenger arrives after disembarking from a flight at Heathrow Airport in London. Photo: AP
Air India
was acquired from the Indian government by Tata Group in January 2022 after racking up billions of pounds of losses.
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