
Coffeedesk strengthens GCC presence with exclusive industry partnerships at World of Coffee Dubai
Dubai, United Arab Emirates: At World of Coffee 2025 Dubai, Coffeedesk, a leading provider of premium coffee equipment and solutions, made a significant impact with a series of major partnership announcements designed to elevate coffee quality and accessibility across the region. The company unveiled two pivotal collaborations, securing exclusive distribution rights for Sinar's moisture and density analysis technology in the GCC and becoming the exclusive distributor of IKAWA sample roasters across the MENA region. These partnerships reaffirm Coffeedesk's commitment to driving innovation, quality, and sustainability in the specialty coffee industry.
As a brand dedicated to empowering coffee professionals, Coffeedesk continues to expand its reach, ensuring businesses have access to state-of-the-art coffee technology that enhances consistency and efficiency. With a strong emphasis on cutting-edge solutions, industry education, and quality control, these strategic partnerships mark a bold step forward in the company's vision to redefine coffee craftsmanship in the region.
On February 10, Coffeedesk announced its exclusive partnership with Sinar, a global leader in moisture and density analysis technology. This collaboration brings world-class quality control solutions to roasters, traders, and coffee producers in the GCC, ensuring they have access to advanced tools that optimize coffee freshness, roasting precision, and overall quality. With Sinar's expertise in delivering highly accurate readings, this partnership is set to enhance quality control processes across the industry, enabling coffee businesses to maintain superior consistency and reduce waste. By offering localized technical support and training, Coffeedesk ensures that coffee professionals in the region can fully leverage this technology to refine their craft.
Building on this momentum, Coffeedesk revealed on February 11 that it has secured exclusive distribution rights for IKAWA sample roasters in the MENA region, marking a game-changing development for coffee professionals. IKAWA is globally recognized for its smart, app-controlled roasting technology, providing unmatched precision and consistency. This partnership equips roasters, green coffee buyers, and quality control experts with innovative tools that enhance control over roasting profiles and improve efficiency. With Coffeedesk serving as the exclusive service center for IKAWA products in the GCC, businesses will benefit from expert training, maintenance support, and tailored industry insights, making it easier to integrate this groundbreaking technology into their operations.
"Our mission at Coffeedesk is to bring the most advanced coffee technology to professionals across the region, ensuring they have access to the tools and expertise needed to elevate their craft," said Aaron Marshall, General Manager. "These partnerships with Sinar and IKAWA represent a significant step in enhancing quality control, precision roasting, and accessibility to cutting-edge innovations that shape the future of specialty coffee."
Through these exclusive partnerships, Coffeedesk is reinforcing its role as a leading provider of advanced coffee solutions in the GCC and beyond. By offering best-in-class equipment, technical expertise, and industry-leading training programs, the company continues to set new benchmarks for innovation and excellence in the coffee sector.
About Coffeedesk:
Coffee Desk is the GCC's leading distributor of premium coffee machinery, equipment, and accessories. With a focus on innovation, quality, and customer service, Coffeedesk supports both B2B and B2C customers, making exceptional coffee experiences accessible to everyone.
For more information please visit: https://www.coffeedesk.ae/
Press contact
Sahil Advani
Empyre Communications
E: sahil@empyrecommunications.com

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Campaign ME
28-04-2025
- Campaign ME
Why should brands consider EGC in their social media strategy?
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Rasyid also emphasises how EGC boosts employee morale and enhances customer experience: 'When our team takes part in content creation, they don't just communicate our story – they become even more immersed in it. This hands-on involvement strengthens their expertise, builds their confidence, and ultimately enhances the way they connect with customers.' And it doesn't need to be overly polished. Marshall adds, 'Our team loves experimenting with trending formats – whether it's a fun coffee challenge, a behind-the-scenes look at the roasting process, or a quick-fire brewing hack. By blending education with entertainment, we keep our content dynamic, engaging, and perfectly brewed for today's digital audience.' Selecting the right platform for EGC Choosing the right platforms is crucial for amplifying a brand's voice and fostering authentic connections. When asked which platforms work best for EGC, TikTok and Instagram emerged as the most popular options. 'Instagram is our go-to platform for EGC at the moment,' says Rasyid. 'Instagram allows us to showcase the artistry and detail of our creations through reels and stories, bringing out the fun, behind-the-scenes moments that highlight our team's personality.' Marshall adds, 'Our most effective platforms are Instagram and TikTok because they allow us to visually showcase our passion for coffee while engaging with both enthusiasts and industry professionals in a dynamic way.' He highlights the distinct approaches they use on each platform: Instagram is a great platform for sharing behind-the-scenes moments, brewing techniques, and educational content, showcasing both the artistry of coffee and our team's expertise. TikTok, meanwhile, excels at reaching new audiences with short, trend-driven content, connecting with coffee lovers through challenges, tips, and daily glimpses. View this post on Instagram A post shared by SALMON GURU DUBAI (@salmongurudubai) Turning storytelling into brand loyalty Storytelling through EGC not only connects brands with their audiences but also nurtures loyalty by creating authentic, emotional bonds. Rasyid shares that EGC has helped customers connect with the brand on a deeper level, beyond just the products. 'One of our most loved videos was a New Year celebration with our team – it wasn't about bread or pastries, just pure joy. That post had one of the highest engagement rates on our page and led to an influx of messages from customers expressing appreciation for our team and their work.' George emphasises how EGC has strengthened customer sentiment, making guests feel more connected to the people behind the brand. 'Our guests engage not just because of the drinks we serve, but because they feel connected to the people behind the bar. Many first-time visitors walk in already knowing our bartenders' names – not from prior meetings, but from seeing them online, fostering an immediate sense of familiarity.' 'We've seen a direct impact on foot traffic and repeat visits, with guests frequently mentioning in comments and DMs that they came in after watching our team on social media. EGC consistently outperforms product-focused content, generating higher engagement rates, more shares, and direct calls to action like, 'We NEED to go here and meet them!'' adds George. For Rasyid, the true success of EGC lies in those personal connections: 'When a customer walks into BKRY and tells us they came because they saw a video of our team in action – it's those moments that tell us we're doing something right.' The impact of EGC: Beyond the metrics While traditional metrics like reach, engagement, and conversions are still important, the true power of EGC lies in its ability to forge genuine connections with audiences. 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Her expertise has ignited discussions among both coffee professionals and enthusiasts, encouraging experimentation and knowledge-sharing within the community. Customers often respond with follow-up questions, share their own experiences, and even visit our coffee bars to try the techniques themselves. This direct interaction fosters a deeper appreciation for speciality coffee and strengthens their connection to our brand.' The takeaway EGC is more than a marketing strategy – it's a movement grounded in people, passion, and purpose. Rasyid explains that EGC ensures customers don't just see the brand; they feel it. 'EGC has given our customers a reason to connect with us beyond just the food – it makes them feel like they're part of our journey.' It provides an unfiltered look into the soul of our bakery, capturing the passion, precision, and camaraderie behind every loaf and croissant.' 'Customers love seeing the real people behind ROR Coffee Solutions, and this authenticity builds stronger relationships,' says Marshall. 'Posts featuring our team consistently generate high engagement because they highlight the skill, passion, and personality of the people who bring our coffee to life.' George concludes, 'EGC has helped us build and maintain a community that identifies with our brand. By adding a personal touch, our content becomes more relatable and, consequently, shareable. People are more likely to engage with our content because they feel a personal connection with our gurus.' And Marshall leaves us with this: 'EGC bridges the gap between our brand and our audience in a way that traditional content simply cannot. It fosters a sense of belonging, strengthens relationships, and reinforces our core values of quality, sustainability, and innovation – ensuring that every interaction feels both meaningful and authentic.' The conclusion. 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Zawya
12-03-2025
- Zawya
ROR Coffee Solutions secures AED 30mln investment to drive regional and global expansion
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Zawya
20-02-2025
- Zawya
ROR Coffee Solutions expands to Saudi Arabia and announces key industry partnerships at World of Coffee Dubai
Dubai, United Arab Emirates: At World Of Coffee 2025 Dubai, ROR Coffee Solutions, an Emirati-owned specialty coffee provider, has made a significant impact with a series of major announcements that are set to shape the future of the industry. The company unveiled three pivotal partnerships, including an expansion into Saudi Arabia with Qadr Financial, an exclusive collaboration with Dalla Espresso, and a strategic alliance with Giesen Coffee Roasters. These partnerships reinforce ROR Coffee Solutions's commitment to innovation, sustainability, and expanding their footprint in the specialty coffee sector within the GCC. As a brand dedicated to elevating the coffee experience, ROR Coffee Solutions continues to expand its influence within the GCC, ensuring that high-quality, ethically sourced coffee is accessible to businesses and consumers alike. With a strong emphasis on innovation, sustainability, and industry growth, these latest partnerships mark an exciting new chapter in the company's expansion. Starting with the announcement of an exclusive partnership with Dalla Espresso on 10th February 2025 at World of Coffee Dubai 2025, this collaboration is set to make premium coffee more accessible than ever. Dalla Espresso is a brand that is renowned for its high-quality, affordable coffee capsules and has earned a strong reputation for producing rich, flavorful coffee in capsule form, offering a wide variety of blends that appeal to different tastes. With capsules compatible with both Nespresso and Dulce Gusto machines, this collaboration makes specialty-grade coffee more accessible than ever, allowing coffee lovers to enjoy a premium brew effortlessly, whether at home, in the office, or on the go. 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This expansion will introduce turnkey coffee solutions, expertly designed coffee bars, and state-of-the-art brewing technologies, transforming the local industry while emphasizing sustainability, barista training, and quality control services. By elevating the café scene, hospitality sector, and corporate coffee culture, ROR Coffee Solutions is committed to providing businesses and consumers with world-class coffee experiences, from sourcing the finest beans to delivering cutting-edge equipment and expert support. ROR Coffee Solutions is also elevating specialty coffee roasting through an exclusive partnership with Giesen Coffee Roasters, a globally recognized leader in the industry. Announced at World of Coffee 2025, this collaboration ensures that all future ROR Coffee Solutions expansions will feature Giesen's state-of-the-art roasting systems, reinforcing its dedication to quality and innovation. 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About ROR Coffee Solutions: Founded in 2017, Rate of Rise Coffee Solutions (ROR) stands as a homegrown Emirati-owned enterprise, serving as the premier one-stop-shop for all coffee requirements across the GCC region. With a commitment to excellence and sustainability, ROR has been proudly sourcing specialty green coffee from coffee farms in Kenya, Brazil, Costa Rica, Yemen, and Colombia. Press contact Sahil Advani Empyre Communications E: sahil@