Powys doctor's surgery verbally abused by the public
A Powys doctor's surgery has said staff have suffered abuse from the public due to delays in prescriptions over Easter.
Arwystli Medical Practice has said it will not tolerate abuse of staff after they were subject to 'unreasonable language'.
Staff at the practice, which covers Caersws and Llanidloes said the abuse came from patients after there were delays to some prescriptions due to the bank holiday weekend.
In a post on social media the practice said: 'Reminder for patients, as we have experienced significant pressure in the last few days due to prescription requests being received late with no account taken of the Bank Holiday and Caersws being closed on a Thursday.
'Staff have been treated to unreasonable language which we will not tolerate.'
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The practice has advised patients to 'allow a minimum of five working days before collecting your prescription'.
The practice added: 'Staff at both Caersws and Llanidloes surgery are currently extremely busy due to the Easter Bank Holiday closure and to ensure a safe working environment we will not be able to rush through repeat prescription requests.
'Notices have been on display in both Caersws and Llanidloes surgeries advising patients of this timescale.
'We would like to request your support with this request and thank you for your understanding.'
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