Building the Future of San Francisco: PG&E, United Airlines executives on how new technology is reshaping the city's economy (podcast)
San Francisco is becoming more tech-forward — and customer-focused.
In the third episode of this podcast mini-series, The Future of San Francisco, San Francisco Business times Market President and Publisher Pete Casillas sits down with two industry leaders to hear how their companies are adapting their technology to fit consumer needs. Jake Zigelman, vice president of PG&E's Bay Area region, and Lori Augustine, vice president of United Airlines SFO Hub, share how they are using advancements in AI and digital tools to make working and traveling more efficient for customers.
Listen to the full episode to learn more about:
How PG&E is using drones and AI to inspect assets across service territories (1:03)
The ways PG&E is anticipating electric usage changes and getting ahead of capacities (5:53)
United Airlines' plan for digital tools to modernize operations for customers benefit (10:41)
What United Airlines is doing to make flight schedules and airport lobbies more customer-friendly (13:01)
This episode is brought to you by United Airlines.
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