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Sainsbury's to axe three key services in UK stores by summer

Sainsbury's to axe three key services in UK stores by summer

Leader Livea day ago

The supermarket chain has confirmed it is shutting its remaining patisserie, hot food and pizza counters.
This is expected to occur within weeks, as it released its latest financial results for the year up to March 1, 2025.
This decision aims to create more space inside stores so that more fresh food options can be offered to customers.
Sainsbury's said its most popular food items sold at its patisseries, hot food, and pizza counters will instead be made available in aisles.
It has also announced plans to create new 'On the Go' hubs, which will offer hot food to customers from autumn this year.
As reported by The Express, in an update, Sainsbury's said: 'In January, we announced a number of propositional changes to food services in our stores in order to drive growth and availability at a reduced cost to serve, allowing us to create further space to offer more fresh food ranges.
'By early summer, we will have closed patisserie, hot food and pizza counters and are making the most popular items available in aisles.
"We have now closed all remaining Sainsbury's Cafés and we are converting our scratch bakeries to bake-off, driving improvements in quality, value and availability throughout the day."
They added: 'From the Autumn, we will create new On the Go hubs with flexiserve hot food offerings, delivering an improved customer experience.'
This announcement from Sainsbury's follows its decision to install cameras above self-service tills, similar to many UK supermarkets.
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However, customers will be shown a replay of themselves scanning and bagging their shopping if not done correctly.
The supermarket has said the new security measure 'offers our customers a smooth checkout experience."
However, a selection of shoppers were not impressed and some said they 'won't use a self-checkout again.'

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