Another family highlights issues with Wave childcare

Yahoo

31-05-2025

VIRGINIA BEACH, Va. (WAVY) — After Wave Children's Learning Center's announcement that it was closing, another family told 10 On Your Side they, too, had a terrible experience there with their infant child and said the facility had no interest making improvements.
Wave Children's Learning Center in Virginia Beach abruptly shutting down
The child's mother read from the inspection report from September 2023: 'Staff #1 (who is Jhamica Jackson) was observed grabbing Child # 1, (my seven-month old daughter),+ by both upper arms and moving the child, with the torso unsupported and the child's body swinging, from an exersaucer to a bouncer seat. Staff # 1 quickly put the child into the bouncer causing the seat to noticeably rock and bounce.'
The family pediatrician thought it could be child abuse, and reported it to police, but during the Department of Social Services inspection, 'they uncovered 13 different examples from that on visit, one being my daughters of the mishandling of the children and in the video, we saw Jhamica do this to our daughter.'
In that inspection, 10 on Your Side counted six children, and three staff members in this inspection report, and violations would be found in the last four inspections noted at the center, including a Nov. 14, 2024 inspection at the Learning Center that would lead to a criminal complaint against Jackson.
The police allege she broke a 7-month old's clavicle, and she was then charged with felony child neglect/abuse causing serious injury and a settlement. It was at that point she was terminated on Nov. 18, 2024.
The Learning Center was also part of a compromise settlement of about $900,000, which would apparently end the school's ability to get mandatory insurance to operate. Presumably, the loss was so great, and the complaints so numerous that the Learning Center became too great a risk.
The Learning Center did not comment, but when Facility Administrator Jennafer Hobbs was asked if the failure to get insurance was because of claims filed against the Learning Center, she said 'the decision to drop our insurance coverage was based on a recent claim filing by the Learning Center.'
Hobbs is referring to court activity of a compromise settlement uncovered by 10 on Your Side that deals with the aforementioned $900,000.
Asked about the loss of the required insurance to operate a daycare center, the mother of the child said 'I would say I'm surprised that it didn't happen sooner. And I'm surprised by that. No one else has identified any of these things or spoken up, or maybe they have, like me, and it's been ignored.'
10 On Your Side asked the mother, identified as Emily, what she would say to Jackson.
'I would say to her, I would ask her, 'Who hurt you, that you would want to behave this way towards children? And I would say, you deserve everything that you got.'
Now, an estimated 115 families are searching, on short-notice, for daycare after getting little notice of the learning center's closure.
'My heart goes out to these families,' Emily said. 'It is extremely a violating feeling to know that your child could have been hurt. … You trusted this facility to do the right thing, and not only did they not do the right thing, but they were deceitful and took advantage of this situation. It's just egregious.'
For reports of inspections at Wave Children's Learning Center, .
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