Friendly chats with Joe bring warmth and laughter to Hairmyres hospital patients
Since August 2024, 82‑year‑old Joe Murdoch has been brightening patients' days as a ward helper, providing conversation, companionship and the occasional joke to people who may not receive many visitors.
A retired regional sales manager who felt 'lonely, depressed and tearful' after the death of his wife has discovered a new lease of life by volunteering at University Hospital Hairmyres.
Since August 2024, 82‑year‑old Joe Murdoch has been brightening patients' days as a ward helper, providing conversation, companionship and the occasional joke to people who may not receive many visitors.
Spending two mornings a week on the wards, Joe tops up water jugs, helps patients complete their menu cards and, above all, offers a friendly ear to anyone who needs one.
Joe said: 'If I can make one person smile, I know I'm doing the right thing. Chatting to patients gives me purpose, and it's wonderful when they shout 'Joe, come and see us!' as I walk down the corridor.
'My GP suggested volunteering to ease the loneliness after my wife died, and I haven't looked back.
'Since volunteering with NHS Lanarkshire I feel better within myself – it gives me something meaningful to do with all the time I have, and I'm always made to feel welcome.
'There was one lady who looked sad when I arrived; we started talking about an ice‑cream shop in Girvan we both loved, and by the time I left she had a huge smile on her face.
'Coming to Hairmyres gives me a real sense of belonging – I feel like part of the team.'
Joe decided to volunteer after advice from his GP.
'The week felt very long when you don't see many people. Volunteering has given me a sense of belonging,' he added.
His warmth is felt well beyond the bedside. Senior Charge Nurses on the wards invited Joe to join them for Christmas dinner so that he would not spend the day alone—an act of kindness that 'brought a tear' to his eye.
Even a minor stroke earlier this year did not keep him away for long. After a short recovery he was welcomed back by staff and says returning to the wards has made him 'so much happier'.
Erin Macqueen, Voluntary Services Manager for NHS Lanarkshire, said: 'Joe's story shows the mutual benefit of volunteering. Patients enjoy a friendly face and good conversation, while volunteers gain confidence, new skills and a sense of community. His warmth lifts the mood on the wards and gives our clinical staff a little more time to focus on care.
'Joe is a shining example of what can be achieved when people share their life experience and kindness. During Volunteers' Week we want to celebrate Joe and all of our volunteers—hospitals simply wouldn't be the same without them. We're immensely proud of Joe and every volunteer who gives their time so generously.'
If you are interested in becoming a volunteer with NHS Lanarkshire, email hrvolunteering@lanarkshire.scot.nhs.uk or phone 07966 296367 for an informal chat.
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