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Phone Arena
2 hours ago
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Google Fi accounts being suspended in wake of extremely bizarre problem
An extremely bizarre problem is taking place over at Google, and it's leading to innocent users' plans being suspended with no way of solving the issue. Multiple Google Fi customers have now reported this behavior, and it's looking like no one's listening or trying to help, except for the AI agents who might have caused this problem in the first by Google Fi customers on social media as well as Google's own forums have reported that their payments for their plans are getting denied. Once this happens, the users usually have to deal with AI customer service agents over email who fail to understand what is going jumping though all the hoops, their applications to re-verify their identity get rejected. All of the users have received the same automated rejection email that states that they need to provide either a 'certificate of incorporation for PNC' or 'articles of incorporation for PNC' to problem is, these users don't have or haven't had a bank account with PNC for years. As such, they are unable to provide the requested documents. Furthermore, if they are able to get a hold of a human customer service representative, their issue keeps getting escalated but never ultimately, leads to their Google Fi plans being suspended due to a failure to pay their bills on time. Google Fi mainly uses the T-Mobile network. | Image credit — T-Mobile As some users have theorized, I feel like this problem has come about because of a failure of AI services on the backend. It looks like someone at Google was laid off or replaced with an AI system that is sending out erroneous reports and doesn't understand how to proceed. If this isn't due to an AI system's malfunction, then someone has messed up badly and still not realized it. This is, of course, absolutely unacceptable. Access to the internet or cellular services aren't things that can just be snatched away in today's world, and Google of all companies should know that. This, in my opinion, makes Google Fi's competitors' controversies in recent months seem trivial by comparison. Price hikes at T-Mobile or dissatisfaction with the T-Life app is preferable to the headache that Google Fi is giving these customers. Fortunately, as there have now been multiple reports on this issue, Google will hopefully take notice and address the problem immediately. The affected customers should also be awarded something to make up for the hours that they've wasted trying to get this fixed. Judging by the posts linked above, these customers are understandably very frustrated, and one person has already switched carriers. And with T-Mobile's new price lock guarantees and internet plans, I wouldn't fault the others for looking elsewhere after this fiasco.
Phone Arena
2 hours ago
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Generous 32% discount drops the premium AirPods Pro 2 to must-buy price
There are quite a few high-end wireless earphones that can complement your iPhone, but some of the best earbuds for an Apple user are, without a doubt, the AirPods Pro 2. Delivering premium sound, these puppies are a no-brainer if you demand to enjoy your favorite songs in the best audio quality possible. Thanks to their Spatial Audio support, they create a three-dimensional listening experience that fully immerses you in the music. Plus, with the EQ in the Apple Music app, you can customize the audio to suit your taste perfectly. $80 off (32%) The AirPods Pro 2 are still available at their lowest price of 2025! Amazon's latest deal knocks 32% off, giving you serious value for your money. Grab a pair now and save while the offer lasts. Buy at Amazon Another highlight is their top-tier ANC. Turn it on, and it'll block almost every noise from the outside world, letting you listen to your favorite tunes without any distractions. And with the earbuds' solid battery life, you can keep the music going for up to 6 hours on a single charge without Spatial Audio or 5.5 hours with it enabled. Add the charging case, and you're looking at a total of 30 hours of listening course, all these bells and whistles come at a cost. Priced at around $250, Apple's premium earbuds aren't exactly cheap. However, from time to time, they get great discounts at retailers like Amazon. The best part? You can currently snag a pair for much less than usual! The retailer is offering a sweet 32% discount on the AirPods Pro 2 with USB-C charging, so you can grab a pair for just under $170. That means you'll save $79 if you don't dilly-dally and tap the offer button at the top of the article right away. The deal has been available for a while, so chances are it may expire soon. Therefore, don't hesitate—save while you can!
Phone Arena
5 hours ago
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The clock is ticking on this exclusive Razr Ultra (2025) deal at Motorola
Rumors may be swirling around Samsung's upcoming Z Flip 7, but the recent Razr Ultra (2025) continues to steal the spotlight with Motorola's exclusive free storage upgrade! Not sure what we're talking about? Well, since pre-orders went live, the official store has been helping users save $200 on the massive 1TB model, selling it at the price of the 512GB variant. $1299 $1499 $200 off (13%) Amazingly, Motorola still sells its Razr Ultra (2025) for $200 off its original price in the form of a free storage upgrade on the 1TB model. The bargain might expire any minute, though, and there's just one color option left in stock: PANTONE Rio Red. Act fast and save before it's too late. Buy at Motorola We thought this deal would expire after open sales began. It didn't, and guess what else? It's been nearly a month, and this amazing sale is still available! However, the clock may finally be running out, as there's just one colorway remaining in stock. By the way, you can easily get even better savings for Motorola's ultimate flip phone. All you have to do is provide an eligible trade-in (the official store is offering quite generous trade-in discounts right now.)What's not to like about the Motorola Razr Ultra (2025)? It has everything you could possibly need in a flip phone: insanely stylish design, beastly Snapdragon 8 Elite performance, and an edge-to-edge 4-inch cover screen. But the list doesn't end there! The main 7-inch OLED display supports a gimmicky 165Hz refresh rate (so does the external panel, by the way) and reaches impressive brightness levels. Although you get gorgeous visuals and responsiveness, we measured the display leans toward the cooler tone. Check out our Razr Ultra (2025) review's display measurements for more insights. Featuring a 50MP main and a 50MP ultra-wide lens, this Android phone is also quite capable in the camera department. Photos tend to have a warmer hue but not so much that they look awkwardly unnatural, and you get excellent detail. On top of everything else, the Motorola handset packs Moto AI features like Catch Me Up, Remember This, and Magic Canvas. With quick notification summaries, voice recordings with AI overviews, and more, it optimizes and improves your daily experience. As you can see for yourself, the Razr Ultra is a solid contender for the best flip phone crown. If you still haven't claimed your free storage upgrade on the 1TB model, we suggest you hurry up. After all, with just one color option remaining in stock, this exclusive Motorola Store deal might expire any minute.
