Visitors to Japan most frustrated with lack of trash bins: survey

The Mainichi

13-05-2025

TOKYO (Kyodo) -- Visitors to Japan have cited the lack of trash bins in public areas, including at train stations, as the biggest inconvenience during their trip, a recent government survey showed.
According to the Japan Tourism Agency, the issue was cited by 21.9 percent of over 4,000 foreign visitors surveyed at five major airports in the country as their top concern.
The survey was conducted on respondents before leaving New Chitose, Narita, Haneda, Kansai and Fukuoka airports between December and January.
While the figure improved by about 8 percentage points from the previous year, many of the respondents said that after failing to dispose of trash they had to take it back to their accommodation.
Japan used to have more trash bins in public spaces, but many were removed in recent years partly due to safety concerns after terror attacks in the country, such as the 1995 Tokyo subway sarin gas attack, and abroad, including the 2004 Madrid train bombings, according to experts.
But with the disappearance of most trash bins in public areas, littering in tourist spots has become a major public concern.
Yohei Takemura, CEO of Forcetec Inc., which installs solar-powered trash bins that can compress trash in public spaces, said popular tourist destinations like New York and Paris each have about 30,000 public trash bins.
While trash cans installed and maintained by the public sector have vanished in Tokyo, there are trash cans set up and maintained by the private sector, Takemura said.
On other inconveniences, 15.2 percent reported communication issues, such as the inability of staff at restaurants and other facilities to speak English, while 13.1 percent pointed to overcrowding in places such as tourist spots.