Lucidworks Launches AI App Studio

Martechvibe

a day ago

As part of the Lucidworks Platform, AI App Studio integrates seamlessly with Commerce Studio and Analytics Studio, creating a unified setup for building and improving digital experiences.
Lucidworks has announced the launch of AI App Studio, a new feature within the Lucidworks SaaS Platform that allows businesses to build AI-driven CXs without the need for coding.
As consumer expectations shift toward intelligent, conversational digital interactions, AI App Studio empowers marketing teams, digital experience managers, and business users to build the AI applications their customers now expect, without waiting for technical resources or navigating complex development processes.
'Today's customers expect LLM-level intelligence in every digital interaction. AI App Studio puts that power directly into the hands of the people who understand customer needs best,' said Keri Rich, VP of Product at Lucidworks.
'Whether it's creating search experiences that truly understand intent or building conversational agents that feel natural and helpful, businesses can now deliver the modern, AI-driven experiences that keep customers engaged.'
The pre-built AI agents in AI App Studio are developed to support different parts of the customer journey, with new agents being added over time, including: Interactive Q&A : Generate dynamic question-and-answer pairings for specific products that customers can explore directly on their site.
Q&A Chatbox: Deploy conversational interfaces where customers can ask questions and receive instant, relevant answers.
Generative Answers: Create AI-powered response systems that provide comprehensive overviews grounded in the data.
Product Review Summary: Automatically analyse customer feedback to generate concise, insightful product summaries.
Recommendations: Deliver personalised product suggestions based on user content preferences and behaviour patterns.
Spec Summary: Transform complex technical specifications into clear, digestible information for customers.
As part of the Lucidworks Platform, AI App Studio integrates seamlessly with Commerce Studio and Analytics Studio, creating a unified setup for building and improving digital experiences.
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Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle.
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HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals.
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Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales.
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Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics.
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Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage.
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Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio.
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