
iPhones hit by email chaos as major app freezes and crashes ‘driving users crazy' – hidden button instantly fixes it
See two possible solutions people have tried below
MAIL FAIL iPhones hit by email chaos as major app freezes and crashes 'driving users crazy' – hidden button instantly fixes it
IPHONE users have complained that a mysterious bug is blocking them from accessing their emails.
Numerous people have reported that Apple's Mail app is crashing and freezing.
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Some say they're left with a blank screen when trying to access their email
Credit: Getty
It's thought that the issue may be affecting some iPhone devices with iOS 18.5 installed.
"My mail app is refusing to load anything and just shows a white blank screen," one person wrote on Reddit.
"I have been having this issue all day. Very frustrating!" another commented.
"This has been happening for a few days now and it's driving me crazy," a third yelled.
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Apple's own service status page doesn't show any problems being investigated currently.
There are some workarounds - though it only appears to work temporary and success is mixed.
Some say simply restarting their iPhone helped for a bit.
Others have had said disabling their iCloud account in the Mail settings worked.
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However, this will mean that you can't access iCloud Mail on your device.
For the time being, it might be better to wait and access your emails manually online via your web browser.
If you have an iCloud Mail account, just go to icloud.com/mail.
For those who have other email accounts and want to try disabling their iCloud Mail from the app for now, go to Settings > Apps > Mail > Mail Accounts.
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Just remember you'll need to add it back again after if you rely on iCloud Mail.

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Best for Apple products: Apple Certified Refurbished What we like: In-house testing Mint condition products Something to note: Pricier than other storefronts Short return policy If you're looking to save money on Apple products, look into Apple's certified refurbished storefront. Buying directly from Apple means the device has been refurbished and tested by Apple's team, according to the brand. All Apple certified refurbished products come with a new battery, new outer shell and relevant accessories in the box. 'These iPhones typically have the highest level of quality assurance and customer support,' says Russell. All of the certified refurbished products come with free shipping and returns. It's also important to note that Apple's certified refurbished storefront has a limited stock of products, and is often more expensive than other refurbished storefronts. Product offered: Apple products | Warranty: 1 year | Return policy: 14 days | Shipping: free | Conditions offered: mint | Accessories: manufacturer included Best shopping experience: Back Market What we like: Easy to use website Great product selection Something to note: Nothing at this time Back Market is an online storefront that only sells certified refurbished tech products — that makes it easier to navigate than most other storefronts. Brands and products are sensibly organized, and you can easily select the condition and configuration of most devices on the site. That means instead of having to scroll through a huge list of iPads, I can easily select one model and choose my preferred color and spec options from there. I was sent a refurbished iPad Air (4th Generation) from Back Market to try out. Labeled as 'excellent' condition, it felt like a brand-new product to me. 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Amazon Renewed products do not come with manufacturer warranty. Instead, they come with either a one year or 90 day return policy, depending on the item's condition. Product offered: electronics, home goods, outdoor tools, etc. | Warranty: n/a | Return policy: one year for premium condition products, 90 days for all other conditions | Shipping: Varies | Conditions offered: premium, excellent, good, acceptable | Accessories: generic or original manufacturer included Other places to shop certified refurbished Samsung Certified Re-Newed What we like: In-house testing and parts Something to note: Pricier than other storefronts Samsung sells older generations of their popular Galaxy smartphones refurbished via its Certified Re-Newed page. Like Apple certified refurbished, these smartphones are refurbished by Samsung, in a Samsung facility, with Samsung parts, according to the brand. All Samsung Re-Newed products come with a one year warranty and a 28-day free return period. 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