logo
Voya Financial announces new collaboration with Family First to offer caregiving concierge services

Voya Financial announces new collaboration with Family First to offer caregiving concierge services

Business Wire20-05-2025

WINDSOR, Conn.--(BUSINESS WIRE)--Voya Financial, Inc. (NYSE: VOYA), announced today a new collaboration with Family First to offer personalized concierge caregiving support and solutions intended to help solve the caregiving challenges employees face at home so they can be better focused at work. Whether employees are caring for a child, aging parents or other eligible loved ones, Family First provides the resources and tools to help them find the optimal solutions along their caregiving journey. Family First's services are available to employer groups with Lifetime Life Insurance or Voya Leave Management.
'Many of us may find ourselves in caregiving roles at some point in our lives, often without fully grasping the profound impact it can have or knowing where to turn for support,' said Nate Black, SVP, Health Solutions Product, at Voya Financial. 'Our collaboration with Family First enables us to support employees and their families in navigating the challenges of caregiving by providing effective solutions and connecting them to the appropriate resources. This offering is especially timely, as Voya research found 77% of employees said resources for caregivers or individuals with special needs or disabilities are 'extremely' or 'somewhat' important for their employer to offer. 1 '
Through Family First, employees will have access to professional, live support that can assist them with their caregiving challenges. All Family First Care Experts are accredited or certified care professionals, including nurses, social workers, mental health professionals and case/care managers. They are supported by a multi-disciplinary team that includes physicians and other experienced specialists. Whether an employee is dealing with logistical hurdles, financial worries or family dynamics, or they need support with a medical condition, Family First's Care Experts can help by providing:
Access to licensed and accredited Care Experts and a Care Team that will work with employees in a one-on-one relationship and offer a holistic approach intended to help reduce the challenges of caregiving. Family First assesses the specific challenges of each employee's caregiving journey and crafts a personalized Care Plan that addresses the needs of both caregivers and care recipients. Their 'Caregiving Risk Index' also incorporates a Caregiver Burnout Scale, which identifies how to prevent caregiving burnout.
A High-Tech Digital Care Hub designed by caregivers for caregivers to ensure it is user friendly and reduces the tasks caregivers and care recipients face. The app includes dynamic views, searchable care, support networks and a Care Library of educational videos and articles. Family First meets employees where they are and in the manner they choose — via the mobile app, web portal, call in, video chat, email and text message.
Support for the loved ones of the employee. Family First services are also available to the loved ones of the employee involved in the caregiving journey.
'We are excited to work with Voya to bring our caregiving solutions to their clients,' said Evan Falchuk, CEO of Family First. 'This collaboration represents a step forward in our mission to support families with personalized and expert-led caregiving services. Voya's extensive coverage offering is a testament to the progress in fulfilling our mission to help caregivers and their loved ones have a health span equal to their lifespan.'
By including this comprehensive concierge caregiving service with Voya Leave Management, Voya is proactively offering resources intended to help employees manage their caregiving responsibilities and return to work sooner and with greater confidence and focus.
In addition, the launch of Voya's Lifetime Life Insurance solution expands on the company's broad scope of lifetime planning. This collaboration with Family First further builds on offerings through Lifetime Life that include estate planning and Voya's collaboration with Empathy to provide grief support upon the loss of a loved one. Together, this trio of non-insurance services provides employees access to personalized solutions that underscore Voya's dedication to giving employees the coverage and tools they need to thrive both now and into the future.
As an industry leader focused on the delivery of benefits, savings and investment solutions to and through the workplace, Voya is committed to its purpose of, together, fighting for everyone's opportunity for a better financial future.
1. Voya Financial Consumer Insights & Research survey conducted Sept. 27–Oct. 7, 2024, among 345 Americans aged 18+, working either full time or part time, who have primary or shared household responsibility for making financial and health/medical plan decisions, and are benefit eligible for employer-sponsored retirement and health plans, and currently enrolled.
About Voya Financial ®
Voya Financial, Inc. (NYSE: VOYA) is a leading health, wealth and investment company with approximately 10,000 employees who are focused on achieving Voya's aspirational vision: 'Clearing your path to financial confidence and a more fulfilling life.' Through products, solutions and technologies, Voya helps its approximately 15.7 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a Voya company and a leading benefits administration provider, extends the reach of Voya's workplace benefits and savings offerings by engaging directly with approximately 11.9 million employees in the U.S. Certified as a 'Great Place to Work' by the Great Place to Work® Institute, Voya is purpose-driven and committed to conducting business in a way that is economically, ethically, socially and environmentally responsible. Voya has earned recognition as one of the World's Most Ethical Companies® by Ethisphere; a member of the Bloomberg Gender-Equality Index; and a 'Best Place to Work for Disability Inclusion' on the Disability Equality Index. For more information, visit voya.com. Follow Voya Financial on Facebook, Instagram, and LinkedIn.
About Family First
Family First is the leading provider of expert caregiving advocacy, delivered as a high-impact employee benefit. Each member is matched one-on-one with an accredited Care Expert who creates a personalized care plan and helps members navigate complex caregiving challenges. Members also get unlimited access to our web and mobile apps, which include local resources, expert content, assessment tools, and secure document sharing to streamline coordination across families.
By supporting working caregivers, Family First delivers measurable results, reducing medical costs by an average of $3,300 per caregiver annually and achieving a 2.8 to 1 return on investment — while also lowering absenteeism, turnover, and stress.
'Care Expert' is specifically defined as an accredited care professional with at least one of the following advanced certifications: Certified Advanced Social Work Case Manager; Cardiac Medicine Certification; Certified Case Manager; and Certified Social Work Case Manager.
Caregiving Concierge services are provided by Family First, Inc., Boston, MA. Provisions and availability of each service may vary by state.
Bereavement Support, including Funeral and Estate Planning, is provided by The Empathy Project, Inc, New York, NY. Provisions and availability of each service may vary by state. In New York only Funeral Planning is available.
Voya Leave Management services provided in part by Disability Reinsurance Management Services, Inc.
Insurance is issued by ReliaStar Life Insurance Company (Minneapolis, MN) and ReliaStar Life Insurance Company of New York (Woodbury, NY). Within the State of New York, only ReliaStar Life Insurance Company of New York is admitted, and its products issued. Both are members of the Voya® family of companies. Voya Employee Benefits is a division of both companies. Form numbers, product availability and specific provisions may vary by state. Lifetime Life Insurance is not available in New York.
VOYA-EB

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Workplace Injuries Are Reduced with Employee Appreciation
Workplace Injuries Are Reduced with Employee Appreciation

Business Wire

timean hour ago

  • Business Wire

Workplace Injuries Are Reduced with Employee Appreciation

LOUGHTON, England--(BUSINESS WIRE)--Latest research reveals that frequently recognising employees for their efforts and achievements can decrease the likelihood of workplace injuries among French workers by up to 50%. This is a key finding from O.C. Tanner's 2025 Global Culture Report which gathered data and insights from 38,075 workers from 27 countries including 1,208 from France. The report highlights how feeling unappreciated worsens mental health and this then increases the likelihood of workplace accidents. Robert Ordever, European MD of O.C. Tanner explains: 'There's a clear link between deteriorating mental health and greater instances of workplace injuries, with mental illness often leading to decreased concentration, reduced cognitive function, and impaired decision-making abilities. Workers struggling with their mental health have their condition worsened when they feel unappreciated by their managers and colleagues.' The Report highlights how regularly recognising employees for their efforts and achievements, not only improves workers' wellbeing, but noticeably reduces the odds of them reporting a workplace accident. Employees suffering from burnout are 50% less likely to have a workplace accident when their organisation has a formal recognition programme in place. For those workers with probable depression, their odds of reporting a workplace accident are 11% when their organisation is WITHOUT a recognition programme. For workers with probable depression but WITH a recognition programme in place, their odds of reporting a workplace accident are reduced to just 8%. Ordever says, 'Implementing a recognition programme that allows all employees to regularly express gratitude to colleagues, not only reduces the likelihood of burnout, anxiety, and depression, but also cuts the number of workplace injuries. But it's important to note that having a recognition programme is not enough in itself. The organisation must champion the giving of appreciation on a daily basis, and encourage recognition that's sincere, tailored to the individual and meaningful. When the importance of recognition is understood and prioiritised, organisations can enjoy truly impactful business outcomes.' About 2025 Global Culture Report The O.C. Tanner Institute uses multiple research methods to support the Global Culture Report, including interviews, focus groups, cross-sectional surveys, and a longitudinal survey. Qualitative findings came from 27 focus groups among employees, leaders, and HR practitioners of larger organisations. About O.C. Tanner O.C. Tanner is the global leader in personalised employee recognition solutions that improve workplace cultures so people feel appreciated, do their best work, and stay. Its Culture Cloud is a suite of apps and solutions, including recognition, service awards, wellbeing, leadership, and celebrations that help people thrive at work. O.C. Tanner provides these and other services for thousands of the most respected companies in the world. For more information visit

EBR Systems, Inc. Shs Chess Depository Interests Repr 1 Sh (EBR) Receives a Buy from Bell Potter
EBR Systems, Inc. Shs Chess Depository Interests Repr 1 Sh (EBR) Receives a Buy from Bell Potter

Business Insider

timean hour ago

  • Business Insider

EBR Systems, Inc. Shs Chess Depository Interests Repr 1 Sh (EBR) Receives a Buy from Bell Potter

In a report released today, Martyn Jacobs from Bell Potter maintained a Buy rating on EBR Systems, Inc. Shs Chess Depository Interests Repr 1 Sh (EBR – Research Report), with a price target of A$2.25. The company's shares closed last Friday at A$1.17. Confident Investing Starts Here: Easily unpack a company's performance with TipRanks' new KPI Data for smart investment decisions Receive undervalued, market resilient stocks right to your inbox with TipRanks' Smart Value Newsletter Jacobs covers the Healthcare sector, focusing on stocks such as EBR Systems, Inc. Shs Chess Depository Interests Repr 1 Sh, Trajan Group Holdings Ltd, and Medical Developments International Limited. According to TipRanks, Jacobs has an average return of -21.1% and a 13.58% success rate on recommended stocks. Currently, the analyst consensus on EBR Systems, Inc. Shs Chess Depository Interests Repr 1 Sh is a Strong Buy with an average price target of A$2.80, implying a 140.34% upside from current levels. In a report released on May 29, Wilsons also maintained a Buy rating on the stock with a A$3.00 price target.

Saviynt Launches Partner Delivery Excellence Program to Strengthen Global Delivery Channel Ecosystem
Saviynt Launches Partner Delivery Excellence Program to Strengthen Global Delivery Channel Ecosystem

Business Wire

timean hour ago

  • Business Wire

Saviynt Launches Partner Delivery Excellence Program to Strengthen Global Delivery Channel Ecosystem

LOS ANGELES--(BUSINESS WIRE)-- Saviynt, a leading provider of cloud-native identity and governance platform solutions, today announced the launch of its Partner Delivery Excellence Program, a strategic initiative designed to recognize, validate, and elevate partners who demonstrate exceptional capabilities in implementing Saviynt's Identity Cloud. The program is part of Saviynt's commitment to strengthening the capabilities of its partner ecosystem and supporting customers in their identity transformation journeys. Saviynt partners can now earn Certified, Gold, or Platinum Delivery Partner badges based on the number of certified professionals and successful customer implementations. These digital credentials reflect a partner's proven delivery expertise and position in the Saviynt partner ecosystem. 'Saviynt strives to provide our customers the best experience possible, and we rely on our partners to deliver high-quality, timely implementations,' said Suraj Krishnaiah, vice president, Enablement and Solutions at Saviynt. 'This new excellence program is a game changer, it not only validates partner readiness but also helps prospects quickly identify delivery experts who are equipped to drive value from day one.' Partners are evaluated based on two core metrics: the number of successful Saviynt implementations and the number of certified resources with a balanced mix of foundational and advanced professional certifications. The program promotes partner growth across three dimensions: Credibility and Recognition: Partners can showcase their proven capabilities with verified digital badges. Partnership Maturity: Accreditation supports partner growth through Saviynt's global partner ecosystem. Rapid Time to Value: Partners gain access to recommended practices and tools for faster, more efficient customer engagement. 'Our Partner Delivery Excellence Program underscores Saviynt's continued investment in partner success,' said Mark Francetic, senior vice president, Partner Business Development at Saviynt. 'This initiative accelerates partner growth, creates competitive advantage, and ensures customers receive the highest standard of delivery—no matter where they are.' Saviynt customers will now benefit from a clear view of their partner's delivery maturity and expertise, enabling informed decisions when selecting implementation partners aligned with their regional and business needs. The new accreditation program complements Saviynt's existing Global Partner Program and learning paths through Saviynt University, reinforcing the company's vision of enabling a secure, identity-first digital future. For more information about Saviynt's Partner Delivery Excellence Program, please visit Saviynt University. About Saviynt Saviynt empowers enterprises to secure their digital transformation, safeguard critical assets, and meet regulatory compliance. With a vision to provide a secure and compliant future for all enterprises, Saviynt is recognized as an industry leader in identity security whose cutting-edge solutions protect the world's leading brands, Fortune 500 companies and government organizations. The company recently launched Saviynt University to help reduce the knowledge gap in cybersecurity and identity management by providing free training and certification programs, with significant focus on practitioners in India. For more information, please visit

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store